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Zoro

3.5

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,308 reviews
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Stephen J's profile image
Stephen J 
2 months ago

They sell quality Tools and components at a competitive price . I will be buying from them again! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jason R's profile image
Jason R 
2 months ago

I will be reordering. Product was exactly what I wanted. It got here faster than I expected and it was way less expensive than going to Grainger or another big box store that overprices everything. 

Business response:

We sincerely appreciate your thoughtful and detailed feedback. Our team is dedicated to continuously enhancing the shopping experience, and were so glad to hear we met your expectations. If theres ever anything we can assist you with in the future, please dont hesitate to reach out. Best, Zoro Team 

Wayne H's profile image
Wayne H 
2 months ago

My dealer gave me a quote for double the price and 2 week lead time!!that I got from you and received 2 days later!!!What else could I ask for !!! Saved the day!!! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Paul C's profile image
Paul C 
2 months ago

******* was shipped and received within two days of ordering. It was packaged very carefully, protected with styrofoam and cardboard so there was no damage like there sometimes is with larger toolboxes. Quality product. Would purchase again from Zoro 

Business response:

We sincerely appreciate your thoughtful and detailed feedback. Our team is dedicated to continuously enhancing the shopping experience, and were so glad to hear we met your expectations. If theres ever anything we can assist you with in the future, please dont hesitate to reach out. Best, Zoro Team 

Johnny F's profile image
Johnny F 
2 months ago

A nice selection of items. Easy to find with good pricing. Quick delivery. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are pleased to hear that our team met your expectations. We are always striving to improve, and your comments mean a great deal to us. Please dont hesitate to reach out if we can assist you in the *********** regards,Zoro Team 

Larry K's profile image
Larry K 
3 months ago

Quick delivery time, thank you. The shipping company however, just placed the package in the snow on the side of the road at the entry to the development. The roads were clear. This was placed two streets over from the deliver address. Luckily someone saw it in the snow as they were traveling by and brought it to us. 

Business response:

Thank you for bringing this matter to our attention. We are very sorry for any inconvenience this has caused you. Please call our **************** team at ************* for further assistance. 

Stacy M's profile image
Stacy M 
3 months ago

Was exactly what I needed and at a really good price 

Business response:

Dear *****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro **************** 

Howard P's profile image
Howard P 
3 months ago

We have worked with Zoro for many years. Their intuitive website makes it much easier to quickly find, review, and select the items we need from their huge inventory. And their fast delivery helps to make up for our unplanned, last-minute needs. Thank you, Zoro, for always being there for us. 

Business response:

Dear ******, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service 

Rhonda S's profile image
Rhonda S 
3 months ago

I have no respect for bbb accreditation -my experience with bbb proves them worthless in any matter yet placing an order with Zoro each time I have has been completely efficient. 

Business response:

Thank you so much for your kind review. Were always committed to going above and beyond for our customers, so it truly means a lot to hear your positive feedback.If theres anything else we can assist you with, please dont hesitate to get in touch.Thanks again,Zoro **************** 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.5 star rating with 1,308 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.