Zoro's cover image

This profile has been claimed by the business owner or representative.

Zoro

3.5

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,308 reviews
Select a rating
Randolph L's profile image
Randolph L 
3 months ago

You guys did great. One day delivery for my part is right on. I will definitely come back to your business. Thank you. 

Business response:

Thank you for taking the time to share your experience! Were thrilled to hear that your part arrived quickly and was exactly what you needed. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. We look forward to serving you again in the future!Best,Zoro Team 

EZ and Sons a's profile image
EZ and Sons a 
3 months ago

Very expressed with the shipping I ordered some items we needed for our company vehicle and I received the items the very next day!! 

Business response:

Thank you for taking the time to share your positive experience. Its great to know the shipping was fast and the part was exactly what you needed. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Chris L's profile image
Chris L 
3 months ago

Quick shipping, and great first aidf kit for our crews. 

Business response:

Thank you for taking the time to share your feedback! Were so glad to hear the first aid kit arrived quickly and is a great fit for your crew. Providing fast shipping and dependable products you can rely on is always our goal. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!Best, Zoro Team 

Roger M's profile image
Roger M 
3 months ago

First time I purchased from Zero. The best customer service in any company. Ordered it one day and received the next. You have definitely earned my business! Thank you for such a excellent customer experience. 

Business response:

Thank you so much for your kind words and for giving Zoro a try!Were thrilled to hear your first experience with us was such a positive one and that your order arrived so quickly. Providing a reliable and seamless shopping experience is always our goal, and we truly appreciate you taking the time to share your feedback.Earning your business means a great deal to us, and we look forward to serving you again soon!Best,Zoro Team 

Joseph O's profile image
Joseph O 
3 months ago

Fast Delivery, Great Product, but the advertised weight is 10.1lb according to the package it weighs 9.4lb It is still a good deal 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further ***************,Zoro Team 

Tiffany W's profile image
Tiffany W 
3 months ago

I use Zoro regularly for materials and supplies and Im really happy with them. The selection is massive, pricing is competitive, and shipping/order processing has been smooth. On the rare occasion theres been an issue, their customer service has been responsive and helpful and gets it resolved quickly. Definitely a go-to vendor for me. 

Business response:

Thank you for your thoughtful review and for choosing Zoro as your trusted supplier!Were delighted to hear that your ordering experience has been smooth and that our team has been helpful whenever needed. Providing a reliable and seamless shopping experience is always our goal, and we truly appreciate you taking the time to share your feedback.Thank you again for your support we look forward to serving you on your next order!Best,Zoro Team 

Aleksandar V's profile image
Aleksandar V 
3 months ago

Fast delivery and right parts. Very good quality of the parts. 

Business response:

Thank you for taking the time to share your feedback! Providing a smooth and dependable shopping experience is a top priority for us, and we truly appreciate you sharing your thoughts. If theres ever anything we can assist you with, please dont hesitate to reach ******** regards,The Zoro Team 

Rene V's profile image
Rene V 
3 months ago

Always...ALWAYS get fast shipping with my orders. Most of the times, Zoro has the best prices on the items I need and they have a reasonable free shipping threshold. Zoro has a loyal customer here. Thank you and keep up the great work! 

Business response:

We truly appreciate you taking the time to share your thoughtful and detailed feedback. Our team is committed to continually improving the shopping experience, and were so pleased to know we met your expectations. It means a great deal to us to have earned your loyalty. If theres ever anything we can assist you with in the future, please dont hesitate to reach ******** regards,The Zoro Team 

Lena T's profile image
Lena T 
3 months ago

Extremely fast shipping, easy ordering, and good product (as described). 

Business response:

Thank you for your kind review! Were so glad you enjoyed the fast shipping, easy ordering process, and that the product met your expectations. Delivering a seamless and reliable shopping experience is a top priority for us, and we sincerely appreciate you taking the time to share your feedback. Please dont hesitate to contact us if theres anything we can assist you with in the ***********, Team Zoro 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.5 star rating with 1,308 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.