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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good price on the items I was looking for, fast delivery, easy to find what you want! I'll be back for more!
Business response:
Dear *******, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Incredible inventory of any work related item I've looked for. The question for me is the pricing they seem to be on the high end in comparison to other retailers.
Business response:
Dear ****, Thank you for taking the time to share your feedback. We understand that your recent experience fell short of expectations, and we'd like to work with you to make things right. When you're able, please call our team at ************** and we'll be happy to help. Best, Zoro Team
Zoro is great place to shop and it has huge selection of items. Fast shipping and easy returns.
Business response:
Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Zoro is a great place to buy. Great customer service, always happy to help.Most products delivered fast. Great selection of products.Prices usually are higher than other places, but with coupons they most of the time reasonable.The search on the site, most of the time, does not find the product that I am looking for.Most of the times I have to use ****** search, to find the products on Zoro
Business response:
Dear *****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers.Should you need any help placing an order, don't hesitate to reach out to our team at **************. Best, Zoro Team
Great products at great prices, WITH an outstanding return policy. Wrong product was purchased with additional freight shipping and I was able to return it for a full refund including shipping!
Business response:
Dear Bo, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
This was my second time ordering from Zoro and both shipments were delivered within 1-2 days. I had a minor issue with one product and my customer service person, *****, provided outstanding service! He quickly grasped the issue and offered me two good options. I selected the best option for me and he resolved it quickly while I was on the phone. He was pleasant, knowledgeable and efficient too. Thank-you.
Business response:
Dear *****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
I ordered a sieve for a construction project and needed it faster than my supplier could provide. It shipped very quickly (I received it next business day with free shipping) and was cheaper than going through my normal supplier. I plan to start using Zoro more often!
Business response:
Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. Should you need any help, don't hesitate to reach out. Best, Zoro Team
always seem to have just what I am looking for at a good price with fast shipping what more could you want
Business response:
Dear ******, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. Should you need any help, don't hesitate to contact us. Warmly, Zoro Team
User Friendly Online Portal Awesome Customer Service Super Fast Shipping Repeat Customer
Business response:
Dear *****, Thank you for your kind review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 4.9 star rating with 198 reviews.
When is Zoro open?
Zoro is closed now. It will open on Monday at 9:00 a.m.