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Zoro

3.4

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,201 reviews
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Michael F P's profile image
Michael F P 
a month ago

When I am called upon to fill the needs of those working with me with respect to equipment, supplies, PPE and whatnot, I first turn to **************************. Practically everything I am asked to obtain they have that item or some version of it on their site. The pricing is very competitive, the products are of good quality, there's fast, free shipping if you surpass the $50 minimum purchase and they supply me with promotional discount coupon codes on a regular basis. I've been using ************************** for severa... read more

Business response:

Dear *******, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Customer Service 

Bruce G's profile image
Bruce G 
a month ago

***** provided a Quality product, good price and quick delivery. 

Business response:

Thank you for your thoughtful feedback! Were so glad to hear you were happy with the quality of the product, competitive pricing, and quick delivery. Providing a reliable and seamless experience is always our goal, and we appreciate you taking the time to share your experience. We truly appreciate your support and look forward to serving you again in the future!Best,Zoro Team 

Handy Dan C's profile image
Handy Dan C 
a month ago

What a great experience buying from you. The fan I ordered from you was fully compatible as advertised, and only ***** compared to the ****** cost of an OEM fan, which I couldn't even get from the manufacturer, it was on back order. It arrived several days earlier than expected, and works completely as advertised; I just had to swap the pigtail plug, typical for replacement parts like this. Very satisfied and highly recommend. 

Business response:

Thank you for sharing your experience! Were thrilled to hear that your fan was fully compatible, arrived earlier than expected, and worked perfectly after installation. Delivering a seamless and reliable shopping experience is a top priority for us, and we sincerely appreciate you taking the time to share your feedback. Please dont hesitate to contact us if theres anything we can assist you with in the future. Best, Team Zoro 

Randolph L's profile image
Randolph L 
a month ago

You guys did great. One day delivery for my part is right on. I will definitely come back to your business. Thank you. 

Business response:

Thank you for taking the time to share your experience! Were thrilled to hear that your part arrived quickly and was exactly what you needed. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. We look forward to serving you again in the future!Best,Zoro Team 

EZ and Sons a's profile image
EZ and Sons a 
a month ago

Very expressed with the shipping I ordered some items we needed for our company vehicle and I received the items the very next day!! 

Business response:

Thank you for taking the time to share your positive experience. Its great to know the shipping was fast and the part was exactly what you needed. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Chris L's profile image
Chris L 
a month ago

Quick shipping, and great first aidf kit for our crews. 

Business response:

Thank you for taking the time to share your feedback! Were so glad to hear the first aid kit arrived quickly and is a great fit for your crew. Providing fast shipping and dependable products you can rely on is always our goal. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. We truly appreciate your support and look forward to serving you again in the future!Best, Zoro Team 

Roger M's profile image
Roger M 
a month ago

First time I purchased from Zero. The best customer service in any company. Ordered it one day and received the next. You have definitely earned my business! Thank you for such a excellent customer experience. 

Business response:

Thank you so much for your kind words and for giving Zoro a try!Were thrilled to hear your first experience with us was such a positive one and that your order arrived so quickly. Providing a reliable and seamless shopping experience is always our goal, and we truly appreciate you taking the time to share your feedback.Earning your business means a great deal to us, and we look forward to serving you again soon!Best,Zoro Team 

Joseph O's profile image
Joseph O 
a month ago

Fast Delivery, Great Product, but the advertised weight is 10.1lb according to the package it weighs 9.4lb It is still a good deal 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further ***************,Zoro Team 

Tiffany W's profile image
Tiffany W 
a month ago

I use Zoro regularly for materials and supplies and Im really happy with them. The selection is massive, pricing is competitive, and shipping/order processing has been smooth. On the rare occasion theres been an issue, their customer service has been responsive and helpful and gets it resolved quickly. Definitely a go-to vendor for me. 

Business response:

Thank you for your thoughtful review and for choosing Zoro as your trusted supplier!Were delighted to hear that your ordering experience has been smooth and that our team has been helpful whenever needed. Providing a reliable and seamless shopping experience is always our goal, and we truly appreciate you taking the time to share your feedback.Thank you again for your support we look forward to serving you on your next order!Best,Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.4 star rating with 1,201 reviews. 

When is Zoro open?

Zoro is closed now. It will open at 9:00 a.m.