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Zoro

3.1

About this business

Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1832 reviews
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Robert D.'s profile image
Robert D. 
5 years ago

Door Track I ordered a sliding door track and corresponding rollers that Zoro said would work with the track. When i tried to assemble it was not the correct track. I contacted Zoro and they cheerfully gave the correct track and part # which i ordered. Then sent me a return. Seems the UPS label was not correct so UPS would not take it. I called again and they refunded and old me to keep the original parts, apologized and refunded my money. Sometimes things don't go as planned in business but i felt how they handled this situ... read more

Mary B.'s profile image
5 years ago

Zoro was great, fast delivery, polite employees The only recommendation I would make to Zoro is put on the screen where the customer enters their shipping address, that you do not ship to P. O. Box #'s. Service was fast. They said I would get the order in a couple of days and I did. They sent an e-mail about not shipping to a P. O. Box and it was very polite. And they shipped what I ordered so I was very happy. I definitely will order from them again. 

VeryRevChristopher B.'s profile image
VeryRevChristopher B. 
5 years ago

Great service Service was great. We had a problem between what they had on their website and what the suppliers sent us. When I contacted them, they found the error on their part. Since they weren't able to fulfill what was advertised, they worked with us to get some equitable. They were super polite and very reasonable. Even though it was a bit of a difficult problem, their service was great about finding solutions. High praise. 

David L.'s profile image
David L. 
5 years ago

Was skeptical after reading reviews After reading reviews I placed an order and held my breath. I ordered because they had the best price. Mind you, we're talking about a 12 foot long product. I live in the boonies and expected a lengthy delivery. Got a call from the trucking company 3 days later looking to deliver the next day. Product was delivered in perfect condition, high quality and all parts accounted for. 

Lorne D.'s profile image
Lorne D. 
5 years ago

Everything was perfect. I was worried about ordering through them because of the negative reviews I read but I couldn't have had a better experience. The price was better than anywhere else. The product arrived exactly when it was estimated (6 days since I ordered late Saturday. It arrived Friday.) The shipping was free even for a 45 pound jack stand pair. The product itself exceeded my expectations. One thing I could say I wish they had done was sending a confirmation email immediately after purchase as I did not get one un... read more

George G.'s profile image
George G. 
6 years ago

Great Price... arrived on time... works great Lowest price I could find, free shipping, worked great and I will try again. The Product was a cooling vest. Works good in Arizona heat. 

Stephen I.'s profile image
Stephen I. 
6 years ago

Perfect Product, Price, Performance, and Shipping My Fresh Water Well Controller Start Up Capacitor failed in a 20 year old controller. Instead of paying a Well Repair guy to not show up for another week I decided to do the repair myself. Zoro had the exact OEM Well Controller and since I was a New Customer I got 15% Off and Free Shipping. $72 vs. $120 for the Service Call plus parts. The entire swap out took me just under and hour and I now have Fresh Florida Aquafier Water flowing again. Ordered on a Tuesday, Shipped on a ... read more

David W.'s profile image
David W. 
6 years ago

I am more than satisfied. I am restoring the 1909 transmission. I miss measured the gasket material I need. Even though it was my fault they refunded my money and replace the order. It doesn't get any better than that. 

Bill M.'s profile image
6 years ago

Very impressed Ordered a pressure switch. It arrived the very next day and was exactly as described. Very pleased and very impressed 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.1 star rating with 832 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.