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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic customer support and fast delivery and great discount coupons
Business response:
Dear ****, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
GOOD PRICING, GREAT SELECTION AND FAST DELIVERY. ZORO IS A TOP RESOURCE FOR ALMOST ANY PART!
Business response:
Dear ****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Great company to work with. Wonderful selection of products to choose from; Look our Amazon!Pricing is competitive. Love the digital sales flyers.Customer service is excellent on the phone if there is a problem and shipping is very ******* **** *.
Business response:
Dear ******, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Awesome service! Best prices on what I needed. First time buyer and I will source here going forward.
Business response:
Dear *****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. Should you need any help, don't hesitate to contact us. Warmly, Zoro Team
Received item fast and thought is equivalent replacement to my original part, however it was not.Return policy was hassle free and great! Good experience .Thanks
Business response:
Dear *****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
I ordered an item from Zoro. And I had to return it twice, because it was not the color that was depicted on their site. I did some digging and found out, the picture was a misrepresentation. The marufacturer does not make this item in that color, and never did. I had to contact the manufacturer to find this out. I'm not sure if they took down the picture. However, they were very courteous.and helpful in assisting ** with the returns, at no cost and no hassle.
Business response:
Dear ******, Thank you for taking the time to share your feedback. We always want you to be satisfied with the products and information on our site. We'd like to learn more about your order so we can fix the issue on our site as quickly as possible. When you have time, please call our customer service team at **************. Regards, Zoro Team
good morning Zoro sale excellent product and service quality tools and fast delivery
Business response:
Dear *****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team
I placed an order for a few things. I got charged $14.98 more than I was suppose to. I called and the first ****** I talked to told me to contact pay pal it wasnt their fault. She finally transferred me to someone else and she wanted a copy of my pay pal receipt emailed to her, which I did not provide for security reasons. I told her I could give her the Pay Pal transaction number but she said no that was not adequate and that was the end I got no where. I called Zoro again a day or two later, talked to a helpful lady who sa... read more
Business response:
Dear ******, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations, and we'd like to work with you to make things right. When you're able, please call our team at ************** and we'll be happy to help. Thanks, Zoro Team
The referral I got from an on-line friend was right on. A wide variety of products at good prices. Shipping was crazy fast. Minus the one star for somewhat confusing shipping communication. My order was shipped in three parts and received over three days but the emails I got notifying me of shipments and deliveries did not clearly describe what was arriving when. But when I need more of what Zoro sells, I'll be back on the site.
Business response:
Dear *****, Thank you for bringing this to our attention. We're sorry to hear that you experienced an issue, and we'd like to work with you to make things right. When you're able, please call our team at ************** and we'll be happy to help. Best, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 4.9 star rating with 349 reviews.
When is Zoro open?
Zoro is closed now. It will open at 9:00 a.m.