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Zoro

3.5

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,308 reviews
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Michael K's profile image
Michael K 
2 months ago

Order one day had it the next as stated on the website quick and efficient. Good price also 

Business response:

Thank you so much for sharing your positive experience! Were thrilled to hear our team met your expectations and truly appreciate your thoughtful feedback. Your comments mean a lot to us, and we look forward to serving you again. Please dont hesitate to reach out if you ever need any ***************,Zoro Team 

Neal E's profile image
Neal E 
2 months ago

1st time ordering super quick delivery....thank you and great price 

Business response:

Thank you for your kind words and for giving Zoro a try! We are glad to hear you are satisfied with your first experience with us and that your order arrived quickly. We truly appreciate your feedback and look forward to serving you on your next order! Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Nathan S's profile image
Nathan S 
2 months ago

Shipping was significantly faster than promised (on a 2" trash pump), the price was good, the customer support was great & prompt with a sales-tax exemption. This was not our first experience w/ Zoro, but the few we have had have been good and this one was especially good. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

John H's profile image
John H 
2 months ago

Looked at countless websites until l checked Zoro which had the hardware which fit. Standard shipping got it to me in 2 days! Large inventory of quality products at fair prices. Check Zoro first. 

Business response:

Thank you for taking the time to share your experience. Were glad to know that our pricing and shipping met your expectations and that you were satisfied with your purchase! Your feedback means a great deal to us, and we look forward to assisting you again. Please don't hesitate to reach out if you need further ***************, Zoro Team 

Atlee G's profile image
Atlee G 
2 months ago

I recently ordered a hammer drill that ended up not being what I needed. They provided a return label without hassle. They sent my replacement tool immediately and processed my refund on the first tool quickly. Very fast shipping and no-hassle returns. Excellent service and selection!! Thank you, Zoro!! 

Business response:

Thank you for taking the time to share your experience. We are happy to hear we made the return process easy and that our customer service team met your expectations. We truly appreciate your feedback and look forward to serving you again. Please dont hesitate to reach out if theres anything more we can assist you *********,Zoro Team 

Lily H's profile image
Lily H 
2 months ago

Zoro has the best prices most of the time, great attention, provide information in time Only one thing I would like from them., I never got discount on large quantities. thanks 

Business response:

Thank you for your kind feedback! Were glad youve had a positive experience and appreciate you taking the time to share it. We look forward to serving you again. Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Robert V's profile image
Robert V 
2 months ago

My first experience was excellent. Product was as advertised and to my expectations. I have no problem doing business with Zoro again. Thank You BV. 

Business response:

Thank you for your kind words and for giving Zoro a try! Were so happy your first experience was a great one and that everything met your expectations. We truly appreciate your support and look forward to serving you again soon! Please dont hesitate to reach out if theres anything more we can assist you *********, Zoro Team 

James B's profile image
James B 
2 months ago

Hi. Level received & arrived early. Cool level. Like this larger size, bright yellow color and features my older, smaller level didnt have. Well done. Glad I ordered. Hope review helps. Happy St. Patricks Day! Thank you. 

Business response:

Thanks for sharing your feedback! Were happy to hear your level arrived ahead of schedule and that youre loving the size, color, and added features. We truly appreciate your review and look forward to serving you again. Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Troy R's profile image
Troy R 
2 months ago

They have a wide variety of products and the prices are excellent. The shipping is top notch. Also, if you need to call customer service, to ask questions, the staff is super friendly, helpful and very knowledgeable! 

Business response:

Thank you for taking the time to share your experience. Were so glad to hear that our pricing, shipping, and customer service team met your expectations. We truly appreciate your feedback and look forward to serving you again. Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.5 star rating with 1,308 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.