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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Perfect for my business. So many different items and ships quickly
Business response:
Thank you so much for taking the time to share such a thoughtful review. We truly appreciate your continued support and are delighted to hear that our product selection meets your needs. Your feedback means a great deal to us, and we look forward to serving you again on your next order! Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
An item was listed at a lower price than what I was billed for. Upon contacting Zoro they immediately made everything right. Customer service deserves the 5 stars for quickly resolving the issue to my satisfaction. ALSO the item ordered on a Sunday arrived on Tuesday without using any special mailing option. I will continue to use Zoro!
Business response:
Dear *****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro ****************
Found the product that I needed very easily, ordered one day and rec'd the next day! Thank you!
Business response:
Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Quality products, fast service, and deliveries. Delivery issues solved quickly.Excellent customer support.
Business response:
Thank you for sharing your experience with us. Were glad to hear that our customer service team was able to quickly resolve your issue. Your feedback is truly appreciated, and we look forward to assisting you again in the future. Please don't hesitate to reach out if you need further assistance! Best,Zoro Team
This is the second purchase from Zoro. Very FAST order fulfillment. When there is a problem, they answer the phone quickly, and are professionally polite, but could use a little customer service/empathy skills.While the correct items were shipped quickly, and well packaged they actually shipped the wrong COLOR item. While their shipping for the sale was quick, the pick-up and exchange of the item takes way too long. In their defense, I called on Friday, and now its Mondayso technically it has only been one BUSINESS day. Howe... read more
Business response:
Thank you for bringing this matter to our attention. We apologize for any inconvenience this may have caused. Please call our **************** team at ************** and we would be happy to further assist.
Zoro always comes through. Shipping with ***** was incredibly fast
Business response:
Thank you for your kind words! We are glad to hear you are satisfied with your purchase and that your order arrived quickly. We truly appreciate your feedback and look forward to serving you on your next order. Please don't hesitate to reach out if you need further assistance! Best,Zoro Team
Very Best price for Repellex! Received the next day too!
Business response:
Thank you for your kind words! We are glad to hear you are satisfied with your purchase and that your order arrived quickly. We truly appreciate your feedback and look forward to serving you on your next order. Please don't hesitate to reach out if you need further assistance! Best,Zoro Team
Unfortunately, I ordered the wrong item but the return couldn't have been easier with Zoro! Thanks!
Business response:
Thank you for your feedback! Were sorry to hear the item didnt work out, but were glad to know the return process was quick and easy for you. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team
Zoro done an incredible job getting me the part I needed. Ordered part on the 03/26/26 got the part on 03/27/26. Very good company to order parts from! I will be ordering all my parts going forward from Zoro.Thanks again Zoro.WG
Business response:
Thank you for your kind words and for giving Zoro a try! We are glad to hear you are satisfied with your first experience with us and that your order arrived quickly. We truly appreciate your feedback and look forward to serving you on your next order. Please don't hesitate to reach out if you need further assistance! Best, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.5 star rating with 1,308 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.