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Zoro

3.1

About this business

Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.1832 reviews
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Jeff H.'s profile image
5 years ago

Excellent! After reading reviews on this site, I was hesitant to make a purchase. I placed an order on Wednesday afternoon. I was gone most of Thursday, returned home in the evening, and the package was on the doorstep. Everything was perfectly fine with my order. 

George E.'s profile image
George E. 
5 years ago

Perfect I hesitated to order from them when I saw so many harsh reviews. Glad I went forward with it! Received my order today, 25 hours after placing it and a day earlier than promised, and everything was as I requested. 

Jakob K.'s profile image
Jakob K. 
5 years ago

Great company I read the reviews for zoro.com after I made my purchase and got kind of worried. Well less than a week later I got my order delivered in perfect condition. 10 gallons of super clean weighing 89lbs. Free shipping to my house. Most of these bad reviews are from fools ordering masks and hand sanitizer that is obviously back ordered. Zoro.com has my business and will keep it. 

Simon L.'s profile image
Simon L. 
5 years ago

Easy to order and fast delivery Ordered a 24ft extension ladder got it delivered 2 days later. The ladder didn't have any dings from delivery like many other experienced. 

eric w.'s profile image
5 years ago

Good Job Zoro Very satisfied with my first experience with Zoro. They were always available to answer any questions. The representatives were knowledgeable, respectful and Kind. The shipping was right on time and they called like I asked before they shipped a very large package. Its not to hard to tell when your dealing with a professional company like Zoro. They answer there phone and do what they say there going to. Oh yea. With the promotional offer the operator told me about I saved $200 dollors and the product ended up ... read more

William C.'s profile image
William C. 
5 years ago

Fabulous Customer Service I ordered 2 ignitors for my furnace and both were broken when recieved. I called customer service at 4:00 and they had replacements on their way to me in less than an hour. Can't ask for better service than that! 

Vicki B.'s profile image
Vicki B. 
5 years ago

Incredible customer service I ordered a coffee maker for a trip; it didn't arrive on the date promised. However, Zoro's phones are answered by a real live human. My questions were answered immediately and in a very professional manner. Ultimately I was allowed to keep the appliance and given a full refund. In this time when the govt cannot be trusted to accomplish anything, this company's efficiency is unparalleled and very appreciated. I will look for other items needed on their website, and they come close to Amazon's cust... read more

Ed S.'s profile image
5 years ago

Excellent service. First time using Zoro and I'm very satisfied. They have competitive prices and shipping was FAST and free. Their packaging is also much better than Amazon. Thanks! 

Jason G.'s profile image
Jason G. 
5 years ago

Excellent Customer Service I ordered tire chains from Zoro and Amazon around 3 pm last week, within minutes of each other. The next day, by 4 pm my Oder from Zoro was delivered to me. The Amazon order hadn't even been shipped yet. I called my order in as I had a couple questions. It was a great experience. 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.1 star rating with 832 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.