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Zoro

3.6

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,446 reviews
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David R's profile image
David R 
a month ago

The speed that Zoro does things is really great. The return policy is simple and easy. The selection is products is crazy! Some of the descriptions could use a little more info. But great service. 

Business response:

Hello *****,Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Stephen B's profile image
Stephen B 
a month ago

I cannot believe how fast my order has arrived. Amazing!! Thats how Jobs get done! 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

A. B's profile image
A. B 
a month ago

They delivered great service, were dependable and I received fast delivery. 

Business response:

Hello **************** you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

THOMAS F's profile image
THOMAS F 
a month ago

The tires I ordered for my zero turn mower arrived quickly within a few days of ordering them. They were just as described on the website and they are the correct dimensions and fit perfectly on my Bad Boy mower. It took about 15 to 20 minutes to install them and they work great. I will suggest people to use this company for items they may need and I will be using them again in the future. 

Business response:

Hello ******, Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

steven y's profile image
steven y 
a month ago

***** and ***** helped me recover my account in a short phone call. They are awesome! Zoro has had everything I've needed to keep my facility operational. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jerry C's profile image
Jerry C 
a month ago

Ive had great experiences with Zoro, They have a great product selection. The website is easy to navigate, making it simple to find exactly what you need.Overall, Zoro delivers excellent value with great pricing, fast delivery, and a wide-ranging inventory. Highly recommended. 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

kathy w's profile image
kathy w 
a month ago

Super fast delivery and the best price I could find. Thank you! 

Business response:

Hello *****, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jim D's profile image
Jim D 
a month ago

**************** is off the charts outstanding!I received a damaged shipment that I was ultimately able to repair to useable condition. I reported it to customer service just to let them know the packaging was less than was necessary. They asked if I wanted a replacement or a refund. I said neither because I was able to repair to useable condition. They refunded my purchase price anyway! I am beyond impressed and grateful! Thank you! 

Business response:

Hello ***, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Raynaldo P's profile image
Raynaldo P 
a month ago

Zoro has great products with great prices, In many cases free and fast shipping and warranties and a good return policy. Searching the Web site is simple and easy to find what you are looking for. Most of the Items I have purchased are OEM products. Thanks for all the ************** 

Business response:

Hello ***, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.6 star rating with 1,446 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.