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Zoro

3.4

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,201 reviews
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Michael W's profile image
Michael W 
a month ago

I was very surprised to have my order delivered so fast. I will be using this company again soon. 

Business response:

Thank you for your kind words and for giving Zoro a try! Were glad your first experience was a positive one and that your order arrived quickly. We truly appreciate your feedback and look forward to serving you on your next order!Best, Zoro Team 

CALVIN R's profile image
CALVIN R 
a month ago

GREAT SERVICE FAST DELIVERY VERY GOOD PRICES & A LOT OF PRODUCTS TO CHOOSE FROM 

Business response:

Thank you for taking the time to share your experience. Were glad to know that our pricing and shipping met your expectations and that you were satisfied with your overall experience. Your feedback means a great deal to us, and we look forward to assisting you again. Best, Zoro Team 

Jim M's profile image
Jim M 
a month ago

Nice little tool tray for my Little Giant ladder. Install wasn't too bad. Going to come in handy to hold things while working on the ladder. Super fast shipping, Thank You Zoro. 

Business response:

Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Stephen J's profile image
Stephen J 
a month ago

They sell quality Tools and components at a competitive price . I will be buying from them again! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jason R's profile image
Jason R 
a month ago

I will be reordering. Product was exactly what I wanted. It got here faster than I expected and it was way less expensive than going to Grainger or another big box store that overprices everything. 

Business response:

We sincerely appreciate your thoughtful and detailed feedback. Our team is dedicated to continuously enhancing the shopping experience, and were so glad to hear we met your expectations. If theres ever anything we can assist you with in the future, please dont hesitate to reach out. Best, Zoro Team 

Wayne H's profile image
Wayne H 
a month ago

My dealer gave me a quote for double the price and 2 week lead time!!that I got from you and received 2 days later!!!What else could I ask for !!! Saved the day!!! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Paul C's profile image
Paul C 
a month ago

******* was shipped and received within two days of ordering. It was packaged very carefully, protected with styrofoam and cardboard so there was no damage like there sometimes is with larger toolboxes. Quality product. Would purchase again from Zoro 

Business response:

We sincerely appreciate your thoughtful and detailed feedback. Our team is dedicated to continuously enhancing the shopping experience, and were so glad to hear we met your expectations. If theres ever anything we can assist you with in the future, please dont hesitate to reach out. Best, Zoro Team 

Johnny F's profile image
Johnny F 
a month ago

A nice selection of items. Easy to find with good pricing. Quick delivery. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are pleased to hear that our team met your expectations. We are always striving to improve, and your comments mean a great deal to us. Please dont hesitate to reach out if we can assist you in the *********** regards,Zoro Team 

Larry K's profile image
Larry K 
a month ago

Quick delivery time, thank you. The shipping company however, just placed the package in the snow on the side of the road at the entry to the development. The roads were clear. This was placed two streets over from the deliver address. Luckily someone saw it in the snow as they were traveling by and brought it to us. 

Business response:

Thank you for bringing this matter to our attention. We are very sorry for any inconvenience this has caused you. Please call our **************** team at ************* for further assistance. 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.4 star rating with 1,201 reviews. 

When is Zoro open?

Zoro is closed now. It will open at 9:00 a.m.