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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Top quality products at highly competitive prices. An issue with one product (at no fault of Zoro) was I ordered the wrong size. **************** resolved this issue beyond 100% satisfaction. A very special thanks to ***** for her professionalism, knowledge, understanding, and kindness as she quickly resolved my order issue. Also, to **** when during a follow-up call displayed the same traits as *****. I was amazed how great they both made me feel. They are fine representatives of Zoro and above all outstanding human beings.... read more
Business response:
Dear ****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Zoro had the well ejector we needed at a fair price & shipped quickly! Great business and communication is thorough. Would definitely recommend.
Business response:
Dear ****** Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
This was the only company I could find that had the hardware I needed. The price was fair, shipping free, fast delivery.The parts were exactly what I expected and I could not have proceeded with the project without them. Very happy with the purchase, glad they are in business.
Business response:
Dear ****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
The product and delivery were fine, however when tracking my order on my account the website insists I have no orders even when inputting my order number provided by them. May seem minor but does not inspire confidence if I had a problem that I would have been able to resolve.
Business response:
Dear *****, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations. We'd like to discuss your experience so we can better handle this issue in the future. When you're able, please give our team a call at **************. Thanks, Zoro Team
Great service,ease of order was awesome, shipped really fast. Will ise again.
Business response:
Dear Ezria, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team
Easy to find, great web page, easy to order and quick delivery
Business response:
Dear ********, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Great customer service and was able to get a hard to find plumbing item
Business response:
Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team
I always get fast shipping, and reliable service, and decent prices from Zoro. I've been shopping there for years.
Business response:
Dear *******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
The website was easy to navigate and find what I needed. The Price was less than I expected and I also had a discount coupon for 10% off from previous orders. Purchasing online was very easy! Shipping was done in a very timely manner. Also I was having a very hard time finding an exact match for the item I needed anywhere else but found it at ZORO in less than a minute!
Business response:
Dear ***, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.4 star rating with 1,202 reviews.
When is Zoro open?
Zoro is closed now. It will open tomorrow at 9:00 a.m.