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Zoro

4.9

About this business

Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.9349 reviews
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Thomas C's profile image
Thomas C 
4 months ago

I choose Zoro because of the HUGE selection of products they offer, the lightning fast speed in which I receive my order, and their great prices. The website is very easy to use. 

Business response:

Dear ******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

Brad B's profile image
Brad B 
4 months ago

Many options to buy things but I trust the return process with Zoro. I dont worry about potential issues. They send out discounts which is great. They are on my rotation of businesses I feel comfortable or dont from on line. 

Business response:

Dear ****, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,********* 

Betty S's profile image
Betty S 
4 months ago

The filters were delivered fast and packaged well. Very happy with our purchase from ****! 

Business response:

Dear *****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team 

Ken G's profile image
Ken G 
4 months ago

I shop **** because of the vast quantity of products they sell at great prices, especially with their discount codes. Everything I've purchased has been shipped very fast. I will continue to purchase from **** and recommend you try them too. 

Business response:

Dear ***,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,********* 

JT L's profile image
JT L 
4 months ago

I actually love Zoro but it's a double edged sword. Their selection is outstanding. Items are usually in stock. Their prices are fair, and their shipping can't be beat for cost or timeliness. If you need to speak to customer service, it is as close to an enjoyable experience as you could have. However, there is one single issue that drives me crazy; It shouldn't take me extended lengths of time to find an item when my search includes a very precise description of what I'm looking for. I usually have to re-write my search inq... read more

Business response:

Dear *****,Thank you for taking the time to share your feedback. We understand that your recent experiences fell short of expectations.We'd like to discuss your experiences so we can help fix the issue. When you're able, please give our team a call at **************.Best,Zoro Team 

WILLIAM G's profile image
WILLIAM G 
4 months ago

good product...**** was only source available for product...on time delivery...fair price 

Business response:

Dear *******, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Darryl P's profile image
Darryl P 
4 months ago

Had a good experience. Got what I ordered in a timely manner. Cheaper than others. Great Job! 

Business response:

Dear ******, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,********* 

Wayne L's profile image
Wayne L 
4 months ago

Good product, good delivery, very good customer service! Will order again 

Business response:

Dear *****, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,********* 

Tom H's profile image
Tom H 
4 months ago

I needed some obscure part for a project and the internet search showed numerous sources with pricing and shipping costs all over the place.Zoro had the widest selection, best price and lowest shipping fee for my small order. Arrived fast and when I had neglected to include a promo code with the order, customer service made the adjustment immediately. Awesome experience and my new go-to source! 

Business response:

Dear ***, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,********* 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 4.9 star rating with 349 reviews. 

When is Zoro open?

Zoro is closed now. It will open on Monday at 9:00 a.m.