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Zoro

3.5

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,308 reviews
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Kevin W's profile image
Kevin W 
a year ago

The product and delivery were fine, however when tracking my order on my account the website insists I have no orders even when inputting my order number provided by them. May seem minor but does not inspire confidence if I had a problem that I would have been able to resolve. 

Business response:

Dear *****, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations. We'd like to discuss your experience so we can better handle this issue in the future. When you're able, please give our team a call at **************. Thanks, Zoro Team 

Ezria M's profile image
Ezria M 
a year ago

Great service,ease of order was awesome, shipped really fast. Will ise again. 

Business response:

Dear Ezria, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Marshall L's profile image
Marshall L 
a year ago

Easy to find, great web page, easy to order and quick delivery 

Business response:

Dear ********, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

EARL M's profile image
EARL M 
a year ago

Great customer service and was able to get a hard to find plumbing item 

Business response:

Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Patrick S's profile image
Patrick S 
a year ago

I always get fast shipping, and reliable service, and decent prices from Zoro. I've been shopping there for years. 

Business response:

Dear *******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

Ken C's profile image
Ken C 
a year ago

The website was easy to navigate and find what I needed. The Price was less than I expected and I also had a discount coupon for 10% off from previous orders. Purchasing online was very easy! Shipping was done in a very timely manner. Also I was having a very hard time finding an exact match for the item I needed anywhere else but found it at ZORO in less than a minute! 

Business response:

Dear ***, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team 

Hank S's profile image
Hank S 
a year ago

Great Prices, prompt delivery. Easy to find what I was looking for.I will be back. 

Business response:

Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Dianne A's profile image
Dianne A 
a year ago

I recently began using Zoro and have been impressed with their extensive selection of products. The website is very user-friendly, making it easy to navigate and track items. The availability of coupons is an added bonus that enhances the overall shopping experience. 

Business response:

Dear ******, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Charles L's profile image
Charles L 
a year ago

Great products ,services ,delivery,price,and inventory on hand. Highly recommend them!!!?????? 

Business response:

Dear *******, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.5 star rating with 1,308 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.