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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not give them any money! Worst company i have ordered anything from online! This company will NOT get you any merchandise you buy, they continually will make excuses and not refund you, i ordered a simple item in Dec. Its now Feb they keep saying it will ship then another excuse already purchased the item from TGW had it in a week, Zoro says no refunds and still have no eta THIS IS A SCAM COMPANY, WORST EVER
Useless idiots! Do not waste your time with this company! Not one rating to base this on but many! USELESS! Will expand for any other poor souls that waste their time here!
Still waiting Ordered it, got receipt in email, got confirmation of dispatch in email -it did, nt arrive, emailed them automated reply"we will get back to you in 48 hours"-waited-nothing, phoned "terribly sorry, will contact dep, t & phone back-nothing. Then amazingly an email asking me for my opinion of Zoro, so I told them what I thought of Zoro-straight away another email from Zoro "we will sort this out"-Yet again nothing Yours Ted Evans County Durham
The pictures speak for themselves Ordered 20 pieces of cork board and 5he showed up very quickly. However, they showed up loose in a used, beat-up oversized box held together with lots of packing tape. Literally every piece of cork was broken, with crumbly pieces littering the bottom of the box. Customer Service is abysmal. They told me they'd refund me 10 business days AFTER they receive it back. I'm pissed.
Terrible Customer Service They claim to have no-hastle returns but that is a blatant lie. I spoke with someone eventually I asked to speak with a supervisor because this agent didn't have the answer to my question... after 10 minutes on hold was denied. I have never had such an experience. I try to give other companies a chance but Amazon is the best for a reason. Would never recommend use or this company again!
Rogue Traders This is my trustpilot review. Says it all. '3 tins of blackjack roof covering. All badly dented, looking like they've been dropped off roofs. When I contacted them they were only concerned if they had leaked. I wouldn't buy tins with dents all over the top, bottom and sides. Looks like they've been selling damaged reject goods. Maybe they could advertise the state their goods are being sent in. I've complained but you did nothing other than ask if the tins had leaked. Response is pointless. You're useless. Afte... read more
. CS is a pile of great empty promises. Ordered a simple product. A month later no tracking. One of many emails CS rep says "I can't find the tracking either. My supervisor says I need to look into this" Every delay is 4-6 days with really really dumb answers including fake tracking number. Getting my money back from my cc bank. Zero stars for zoro.
Buyer Beware! T, that Zoro sends people- is a Customer Service stallhe Company Advertises "Hassle Free Paid Shipping Retuns".- Be prepared because they will send you internally generated Zoro return shipping documents- but never ACTUALLY contact Fed X freight or a similar company to ACTUALLY do the pick up, return and refund. Most BBBS give 7 days for Business to comply and resolve., Knowing this, the internal Zoro Document that LOOKS LIKE, BUT IS NOT, a Fedx freight Confirmation Number or ACTUAL Paid Pick up, apears to be a... read more
Granger should be ashamed Ordered product they claimed was in stock. They asked for 14 day lead time and its been 30. Customer service say this is normal business practice
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.1 star rating with 844 reviews.
When is Zoro open?
Zoro is closed now. It will open at 9:00 a.m.