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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding order and delivery process. Prices good. Ordered on Friday afternoon and it was delivered Saturday by 12 Noon
Great service and delivery and easy to get it ordered. Thanks
I was very satisfied with Zoro's service. I mistakenly ordered the wrong part. The customer service **** was very helpful. She got me all straightened out on the correct size of the item I needed. I was impressed!
Zoro operates like none other. Competitive pricing, often better than 99% of other vendors. They list where products are made and customer service is top notch. Fast shipping too and they mention where the item ships from and how fast it will get delivered.
Business response:
Dear ******, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
great company to do business with, super fast turn around time to get you what you need in a very timely manner
Business response:
Dear *****, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
I made a duplicate order by mistake trying to apply an 'email coupon' that failed. On phone call, with a very pleasant representative, she removed the duplicate order AND applied a discount to the order! GREAT customer service!
Business response:
Dear *****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
Zero provides everything I need with low price. They offer the best products, fast shipping.
Business response:
Hello there, Thank you for taking the time to leave ** a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team
This was my first time ordering on Zoro. For the item I purchased, prices were better than Amazon, shipping was more than reasonable, delivery was swift (next day!), and the item was in sealed and perfect condition. This transaction could not have gone better.
Business response:
Dear *********, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Poor packaging of shipment. is it too much to ask for orders to be packed properly to prevent destruction during shipment?
Business response:
Dear ****, Thank you for bringing this to our attention. We never want you to experience issues with the products you receive from Zoro. We'd like to learn more so we can resolve the issue as soon as possible. To get in touch, please give our team a call at **************. Best, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.5 star rating with 1,308 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.