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Zoro

3.4

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.41,202 reviews
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Yvonne W's profile image
Yvonne W 
a year ago

I've shopped with Zoro many times for our company and have never had an issue or bad service!! They've provided quick responses the rare times I needed to contact them to verify quantities or availabilty. They ship the same day on most orders for items in stock and placed before their cutoff time. 

Business response:

Dear ******, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Daniel K's profile image
Daniel K 
a year ago

Great company! Won't go anywhere else. Wish I had found them sooner. Easy to order, great pricing, FAST shipping! What else could you ask for? 

Business response:

Dear ******, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Wesley K's profile image
Wesley K 
a year ago

First time ordering from Zoro. The tool I wanted was available through Zoro, the price was competitive, the website easy to use, shipping was free and delivery was quick. I'm sure I'll be a repeat customer given my first experience was positive. 

Business response:

Dear ******, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team 

eddy j's profile image
eddy j 
a year ago

helpful, good selection and phone support was easy to find and made choosing the right item easy 

Business response:

Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Kevin V's profile image
Kevin V 
a year ago

Fast shipping. Great prices. Always have what I need in stock. Good selection from quality manufacturers. 

Business response:

Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Kevin D's profile image
Kevin D 
a year ago

Very good company I would say having bought from them on three separate occasions.Products were cheaper than other suppliers.Shipping was very fast on all three occasions.Products were well packaged. 

Business response:

Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

David M's profile image
David M 
a year ago

ZORO is a legitimate online industrial supply house that has a reputation of carrying hard to find industrial products. When I browse their website I find it easy to navigate to and from my shopping cart and easy to add and subtract from it as well. Placing my order is the best because they keep my prior payment method stored and purchasing becomes a one click operation at that point which I love. Then after I make my purchase , my order is processed right then and if possible, sent out the same day. My experience has always... read more

Business response:

Dear *****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Stanley G's profile image
Stanley G 
a year ago

low prices, good selection, on time, and quick delivery for my electrical needs 

Business response:

Dear *******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

paul o's profile image
paul o 
a year ago

I like this company! Ordering is easy and shipping is FAST! You get what you need when you need it. Courteous customer service. 

Business response:

Dear ****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.4 star rating with 1,202 reviews. 

When is Zoro open?

Zoro is closed now. It will open tomorrow at 9:00 a.m.