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Zoro

3.3

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,069 reviews
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John F's profile image
John F 
a year ago

Zoro offers 20% discounts continually. That pricing makes the better than my wholesale suppliers price wise. Especially on expensive items. The deliveries are typically 2 to 3 days. Super organized website and returning items has been so easy. No questions asked. Theyre killing it. 

Business response:

Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team 

Greg S's profile image
Greg S 
a year ago

Good price and shipped quickly. The packaging was outstanding. No problems. Very satisfied customer. This is where I will go to purchase future products. 

Business response:

Dear ****, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any help, don't hesitate to reach out. Regards, Zoro Team 

Chau P's profile image
Chau P 
a year ago

I ordered for the first time from this company. The hand tool was for sale at a much lower price than at any other online retailer. I read many bad reviews about this company, but thought I'd take a chance since the order was small. To my surprise, the item came in two days as the company promised. I had ordered the first time another item this month from another company in ***** with bad reviews and also received the item as advertised. 

Business response:

Dear ****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any help, don't hesitate to reach out. Best, Zoro Team 

Simey C's profile image
Simey C 
a year ago

I like using ***** for their good selection, good prices, and fast free shipping! 

Business response:

Dear Simey, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any help, don't hesitate to reach out. Best, Zoro Team 

Bradford B's profile image
Bradford B 
a year ago

Had what I needed and delivered it fast! I appreciate that. 

Business response:

Dear ********, Thank you for your kind review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any help, don't hesitate to reach out. Best, Zoro Team 

gpslouis W's profile image
gpslouis W 
a year ago

I've been doing business with Zoro for about nine years. They've always delivered quickly and had very competitive prices. 

Business response:

Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team 

Greg G.'s profile image
Greg G. 
a year ago

The first box of detergent was "lost in transit" by ***** after 10 days. How this can happen I don't know. Probably stolen. Anyway the Zoro *** happily ***laced my product and arranged for 2-day shipping. I was also given the choice of a refund. Really great customer service, and much appreciated. 

Business response:

Dear ****, Thank you for giving us a great review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

Mark t's profile image
Mark t 
a year ago

quick delivery, great customer service, quality products. what else is there to know. glad i found this site. 

Business response:

Dear ****, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

Larry P's profile image
Larry P 
a year ago

A large variety of stock that is needed by me quite often. Very good quality at every competitive prices. Great shipping program. 

Business response:

Dear *****, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.3 star rating with 1,069 reviews. 

When is Zoro open?

Zoro is closed now. It will open at 9:00 a.m.