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Zoro

3.3

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,069 reviews
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John F's profile image
John F 
a year ago

Wonderful company to deal with. Quality products at a decent price. Shipped quickly and most of the time its included or very reasonable! 

Business response:

Dear ****, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any help, don't hesitate to contact us. Warmly,********* 

Janet E's profile image
Janet E 
a year ago

Great customer service! We had a problem and didn't receive a shipment. **************** was excellent and fast to get another item shipped! Thank you ****! 

Business response:

Dear *****,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,********* 

Timothy E's profile image
Timothy E 
a year ago

I ordered overshoes but ordered the wrong size. I called customer service who issued a refund that was in my account in less than two days. Also reordered the overshoes which were delivered in less than two days.I think this whole transaction was excellent and much better than could realistically be expected.*** ***** 

Business response:

Dear *******,Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.If you need any further help, don't hesitate to reach out. Best,********* 

Danica S's profile image
Danica S 
a year ago

I was pleased by how fast I received the product that I ordered (part of an in wall electric heater). I ordered it on Monday and received it on Thursday - and shipping was free. So far the part has worked great! 

Business response:

Dear ******, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,********* 

David B's profile image
David B 
a year ago

When looking for a product at a reasonable price, I automatically open the "Zoro" app first knowing that product, price plus fast shipping are a given!! 

Business response:

Dear *****,Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.If you need any help, don't hesitate to reach out. Best,********* 

Janice G's profile image
Janice G 
a year ago

My Zoro order was sent out almost immediately and delivered, free, next day. They provide quality products at great prices. When I ordered the wrong item they made a return quick and easy and my refund showed up when they said it would. Definitely going to continue using **** for future needs. 

Business response:

Dear ******,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,********* 

Ted G's profile image
Ted G 
a year ago

Incredible customer service??????. Couldnt be more impressed by the ease of ordering, rapid delivery and follow up service !!Many thanks ???? 

Business response:

Dear ***, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,********* 

Steve T's profile image
Steve T 
a year ago

Found some hard to find casters at a reasonable price. Received them quickly. Will definitely order from them again. 

Business response:

Dear *****,Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need assistance, don't hesitate to reach out.Thanks,********* 

Philip K's profile image
Philip K 
a year ago

**** had the product I needed. The packaging was very good. The speed of delivery was blindingly fast. Would easily do business with **** again. 

Business response:

Dear ******,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any help, don't hesitate to reach out. Regards,********* 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.3 star rating with 1,069 reviews. 

When is Zoro open?

Zoro is closed now. It will open at 9:00 a.m.