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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The website stated "In stock" The website stated "In stock. Item ships from Zoro in 1 business day." This was the basis for my decision to purchase this part from Zoro. I received no communication regarding a shipping delay of 8 days. I will not receive this part until almost 2 weeks after ordering. Furthermore, attempting to call customer service was futile.
Horrible customer service I ordered two keys from Zoro and just received one plus an empty envelope. I emailed them immediately and they replied saying they would get back to me in two days, a week later with no response I called them and was on hold for over twenty minutes. I think that this is a Millinial corporation that has no respect for customer service. I will never order from them again.
Was told it would arrive Wednesday, that came and went, no goods received! COMPANY OF LIARS! Placed an order as their website was showing stocks. Called 07/08 to find out where the stocks were and was told "They'll be in early next week and you should have by Wednesday lunch tme". Wednesday comes and goes, and nothing arrives. We call again and are told "they've not been dispatched". I call back on 13th August at 11am and speak to a Helen who I leave my number with. At 4pm, having had no call back, I call again and am told "... read more
Terrible service I ordered a safe from Walmart which was proxied through zoro. Delivery date comes and goes no item. Walmart and i reached out to their joke of a customer support system, neither of us got anyone from over there. We called and emailed. The order came to my town then magically disappeared. Its under my suspicion that zoro employees crooks who like to steal packages, change my mind zoro. I will avoid this company like the plague. Id give negative stars if i could.
Run Away If you are looking for any type of customer service, this is not the company for you. I have tried to contact about my order and I have yet to speak to or get a reply from anyone at Zoro.com. Anyway, I have learned a good lesson, I will check reviews before ordering from anyone. Thank goodness my order was only $12. Jim
Absolutely horrible fruad Said they would ship within 3 business days, 6 business days later, they said they have not shipped and i may it may not get a refund. Horrible customer service
Never order from Zoro.com Ordered a ladder and was told it would be delivered on 7/28. It never showed. The wait for customer service is the worse ever. I would never order from them.
Nobody answers the phone, waited 33 minutes Placed an order that was suppose to be delivered on Sat 7/18 but later that day at 4:30pm tracking shows order delayed till Monday 7/20. Of course order contained critical AC parts for a customer's central AC so I really needed them with heat wave coming to Northeast. Tried calling them, nobody answers. Over 33 minutes on hold till I gave up. Useless company! I will NEVER buy from again. Mike
Appalling servic Appalling service. Next day delivery resulted in 4 days and this was only when prompted by telephone to process the order. No response to emails chasing order and no explanation for order not being 'picked'.
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3 star rating with 764 reviews.
When is Zoro open?
Zoro is closed now. It will open tomorrow at 9:00 a.m.