Zoro

Joe B. 

on SiteJabber

5 years ago

I thought Zoro was good, but changed my mind Things arrived quickly and as described. Now I have an issue with a product I cannot get though to customer service. An hour of listening to their endless promotional loop of announcements. Giving up on the return and Zoro. 

Kieth G. 

on SiteJabber

5 years ago

False claims for shipping I ordered a circular saw from Zoro on their ebay store. When I ordered it on May 8, it had a guaranteed delivery date of May 14 which coincided with a job I had agreed to do. A couple of days before it was due to arrive, I started tracking the shipping progress. According to the tracking information, the saw was not going to arrive by the guaranteed date. When I called them to ask them why it was not going to arrive by the guaranteed date, they claimed that EBAY had placed the guarantee on their lis... read more

Lee S. 

on SiteJabber

5 years ago

Avoid avoid Avoid at all cost. Terrable UK base company a total inbarsment to are country's buissess. Sold a damaged pump took 42! Calls and emails to send back and 2 month later still no refund. 

Bettina S. 

on SiteJabber

5 years ago

Most frustrating company award! In January, I submitted an order, and it is now June, and after many delays, I received an email that they are canceling my order! One of the 3 items arrived, but in the wrong color. The other 2 items were on back-order, with the date stretching to March, then May, then ultimately I received an email in June, saying they just cancelled the other items! It is impossible to reach their cust service line---I called multiple times, ultimately hanging up after an hour! This was my first time dealin... read more

Jeff S. 

on SiteJabber

5 years ago

Stay away... pay more elsewhere! Purchased an item on 4-1-20 still waiting for my money back after one excuse after another! Their customer service is as lame as a duck! Incompetent inept and clueless! After 2 months of crap I wanted my money back and 2 weeks later have not got a refund.! They gave me excuse after excuse! Then said I would get a refund and never honered it. I will NEVER EVER deal with them again. Had to escalate a claim with PayPal or I would be SOL. So yourself a favor and NEVER buy anything from them 

Susan H. 

on SiteJabber

5 years ago

Rip off They will double charge you "even threw PayPal" nothing you can do. And try and contact them about anything besides an order... well good luck. 

wasim a. 

on SiteJabber

5 years ago

Not professional I ordered BBQ grill, they did not confirm the sale, they did not ship the sale tried to cancel the order; they did not have a history of your order? Very poor web site. After 6 weeks I received a sale receipt on my email. I tried to cancel the ordered thy told them they shipped it. I ask them what is their return procedure... they never replay? Do not buy from them 

Mike S. 

on SiteJabber

5 years ago

Customer service sucks Placed an order and 2 weeks later nothing. Emailed 3 times nothing. Called several times put on hold for over 20 mins. 

Mark E. 

on SiteJabber

5 years ago

Zero communication Terrible customer service. I ordered my product on 5//17 and it is 9 days later. There is no communication on there end. Been on hold 3 times for over a hour each time. No shipping conformation but they took my money out of my bank. I will be requesting a full refund.