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Zoro

3.3

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.31,068 reviews
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KHALIL A's profile image
KHALIL A 
a year ago

I bought an air curtain from a competitor. I canceled it when I found out that it was 20% less at ****. Quick delivery 

Business response:

Dear ******,Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.If you need any further help, don't hesitate to reach out. Best,********* 

CAROL G's profile image
CAROL G 
a year ago

We have bought from **** for over 10 years! We've always been able to find what we need at competetive prices and great lead times. Our experiences with **** customer service have been professional and thorough. **** appreciates our ************* shows! 

Business response:

Dear *****,Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again.If you need any further help, don't hesitate to reach out. Best,********* 

Jacob I's profile image
Jacob I 
a year ago

**** is a one stop shop for everything commercial construction. tools, work clothes, specialty plumbing tools and the shipping is almost always lighting fast unless they have it sent over to a partner warehouse. and Iout of dozens of orders I only had a issue once where gloves were missing from a large order. I called them, they fixed it within minutes and already had a replacement sent. what a wonderful smooth company. I LOVE THE COUPON CODES. so cool. 

Business response:

Dear *****,Thank you for your great ********* ****, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you.If you need any further help, don't hesitate to reach out. Regards,********* 

DAVID N's profile image
DAVID N 
a year ago

Good service. Good company. Incredible delivery overnight. Happy customer. Thank you. 

Business response:

Dear *****, Thank you for giving us a 5-star review.We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out.Thanks,********* 

William C's profile image
William C 
a year ago

So glad to have checked again with your company. The item we needed has not been available ANYWHERE for a very long time - even Zoro in Dec of 2023. But we found that you now carry it again. THANK YOU. 

Business response:

Dear *******,Thank you for your kind review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience.If you need any further help, don't hesitate to reach out. Best,********* 

Del K's profile image
Del K 
a year ago

Easy to find parts that I need in a hurry!Thanks ZORO. 

Business response:

Dear Del, Thank you for taking the time to leave us a 5-star review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,********* 

Tom A's profile image
Tom A 
a year ago

As purchaser for a mid-size electrical contractor, I am always looking for stuff...some stuff I can get from my local supply houses, and other stuff needs to come from online vendors. Zoro is an excellent resource for a lot of the needs that can't be met by the brick and mortar guys. They have good pricing, a great website, and a good team of people to answer questions or other assistance if needed. Thank you ****! 

Business response:

Dear ***, Thank you for taking the time to leave us a review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,********* 

Kerry Don L's profile image
Kerry Don L 
a year ago

Easy to do business with. The shipping was fast. Highly recommend 

Business response:

Dear ***** *** ***, Thank you for taking the time to leave us a review.We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly,********* 

Eric S's profile image
Eric S 
a year ago

Their stuff is cheap, and I haven't had a problem with receiving what I ordered or bad quality, but every time I order from them, I get a phishing text from someone claiming to be the **** saying they don't have a full shipping address and ask for credit card info to allow me to complete said information. 

Business response:

Dear ****, Thank you for taking the time to share your feedback. We understand that your recent experience fell short of expectations. We'd like to discuss your experience so we can help fix the issue. When you're able, please give our team a call at **************. Best, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.3 star rating with 1,068 reviews. 

When is Zoro open?

Zoro is closed now. It will open tomorrow at 9:00 a.m.