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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Price Gouging during COVID-19 on PPE Products I was looking for disposable nitrile gloves for my company and they advertising 100 count boxes for $144.80. This is straight up craziness. Most gloves are about $15-$20 per box. I don't know who would purchase these gloves. I will be contacting the attorney general next.
Misleading advertisement Simple purchase of and "In Stock item" that ships from manufacturer... Ships in 10 business days... or 21 that's close though. This appears to be a cut rate third person sales site that hopefully will go under to make room for companies who can deliver what's promised. The customer service representative was very polite. Sad she has to apologize for such a dirty company. Long story short, in stock ships in 10 business days or less means no idea if its in stock and ships when it ships no rush.
Wast of time working with Zoro.com I purchase a product (Bi-Pass Closet Track Kit, 72"L x 2-5/8"W) at zoro site, I wanted and finally, they sent me the wrong part (2"w not 2-5/8"W) of course that does not help me, so I called they apologize and said they will send the right parts this time. I asked to verify its really 2-5/8"W, they did. I waited 10 days, and then been notified by my bank that they refund me the order why? I called zoro and apparently, they do not even have that part, and never sent it (10 days ago) and of c... read more
Too good to be true Ordered a small product for a good price. Four days later I received an email saying "Our supplier has notified us that this item is no longer available and it has been removed from your order and our inventory." I suspect the real reason is the price was lower than I could find it anywhere else and when they realized that they fabricated the story. Just a hunch.
Stay away from Zoro I bought an aluminum screen door guard that I ended not being able to use. I contacted Zoro Customer Service and was told they couldn't process the return because it was carried out by one of their "re-sellers." I would have to deal with the reseller. I haven't contacted them yet but this is heading towards being way to much trouble. I could have ordered this thru a big box store & the return could have been done immediately without nonsense. Never again.
1/4" socket set On their website showed a set of socket in a grey case 1/4" for 9.99 so I ordered thinking what I saw was a set instead they shipped me one deep 1/4" drive socket misleading advertisement I complained and later saw it posted not actual product! I'm telling anyone the buys something from Zoro be careful to read it close thus guy will not be buying from them again
Cancel order late I work with elderly and so I keep a supply of Purell on hand. Seeing that there would be a shortage, I ordered from Zoro expecting several months delay. Zoro, instead of holding my order until supplies came available they simply cancelled my order--a week and a half after I had ordered it. I lost critical time in making an advanced order for needed supplies. Zoro sucks.
Terrible Website - DO NOT BUY FROM THEM Do yourself a favor and don't start with this company. They DO NOT REPLY to emails! Sat on the phone and was told my order would be credited, but that didn't happen! Nothing but problems and headaches! RUN!
Greena - Zoro Customer Service. She will give you the contact info for a third party. *******676 UNETHICAL. HOLE IN THE FLOOR STORE... This junk company doesn't sell anything. They sell stuff for THIRD PARTY sellers and then upcharge. Anticipate long shipping delays, unknown shipping issues, "We don't have a name for you to contact.", "It's not our fault. This is the fault of the third party seller.", "We don't have any phone number and they wouldn't take your call anyway if you don't have a contract with them... Yes, we hav... read more
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.1 star rating with 833 reviews.
When is Zoro open?
Zoro is closed now. It will open on Monday at 9:00 a.m.