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Zoro

3.5

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.51,308 reviews
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Doug J's profile image
Doug J 
4 weeks ago

Great customer service. Helpful without even asking. Thank you for your help. 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Mark N's profile image
Mark N 
4 weeks ago

I have found Zoro's price to be competitive if not lower than most of the competition. Their shipping department responds fast, and the items ordered are packaged with care to prevent damage in transit. The shipping is expedited and arrives in a mostly timely manner. 

Business response:

Hello ****,Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Jason M's profile image
Jason M 
4 weeks ago

I was told to try them by my supervisor for a specific item that most companies dont have. It turns out that Zoro had it at the lowest price. This was great on that item that I will need in the future. 

Business response:

Hello *****, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

David O's profile image
David O 
a month ago

All I needed were Sure Fire batteries. Not only were they less expensive than the official site, they were delivered within a few days with a reasonable delivery charge. 

Business response:

Hello *****, Thank you for taking the time to share your positive experience. Were happy to hear your item arrived quickly and that youre satisfied with your purchase! We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Richard B's profile image
Richard B 
a month ago

Ordered two 7 pound containers of Mole Repellent. Minor problem regarding the condition of product package upon delivery. I contacted ZORO customer support, explained the situation and they could not have been more courteous and responsive. Shipped another of the containers which was received within two days! If the product works as well on my lawn/mole issues as the company does in offering customer satisfaction; I'll be very happy indeed. Thank you, ZORO 

Business response:

Hello *******, Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Philippe L's profile image
Philippe L 
a month ago

Excellent pricing and selection of products. Zero is one of my usual spots for acquiring my next tool or item for my next project. 

Business response:

Hello Philippe,Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team" 

steven t's profile image
steven t 
a month ago

excellent service and fast delivery of all orders. also they stock quality parts and supplies. 

Business response:

Hello ******, Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team" 

Timothy A's profile image
Timothy A 
a month ago

You are always there for me with great products and service! 

Business response:

Hello *******,Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Darren S's profile image
Darren S 
a month ago

I order from Zoro all the time for our shop. Never have an issue, Ships quickly, and timely updates on the status of your order.Great company with a lot of products. 

Business response:

Hello ******, Thank you for taking the time to share your positive experience. We truly appreciate your feedback and are glad to hear our team met your expectations. We appreciate your support and look forward to helping you again soon! Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.5 star rating with 1,308 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.