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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
10+ Customer Service by Griffin I had ordered 12 of the same item through Zoro.com but only 6 were recived so I called customer service. My call was answered immediately at 7:30 PM by a fellow by the name of Griffin. He was promp at getting to the bottom of the issue and kept me informed as he worked through it, I was never put on hold. Griffen found the problem and placed another order to fix the issue with no extra charges for me. The total call time was less than 7 minutes and I received an email confirmation 15 minutes l... read more
Great prices, quick delivery, nice product I have ordered from Zoro 3x and their prices are good and my products arrived as advertised, intact, well-packaged and in good timing. I will order again. I like Zoro. It's nice to have options outside big tech "A" to purchase from. I ordered metallic tapes and paint stripper samples. Very satisfied.
Order filled correctly and promptly I was a little reluctant to try ordering from Zoro because of all the negative reviews here, but I decided to take a chance because I was ordering something simple that didn't cost much money. This is one of the very few web sites I could find claiming to have in stock baby wipes in plastic tubs. (It appears that these formerly common products are no longer sold most places, presumably due to the pandemic and supply chain problems.) Zoro's price was very reasonable, and I received my order... read more
Great 1st purchase Called for information on specific product. Nice customer service, called twice. Order arrived early, same product I ordered, Cheaper (with coupon), and arrived 1 week ahead of what Amazon claimed they would deliver. Pleasantly pleased!
Good Experience Before ordering from Zoro, I read the reviews which were generally negative. The main issue seemed to be damaged goods. Since I was just ordering latex gloves and they had them at a competitive price, I went ahead and placed an order. It took them just 1 day to fill the order and 2 days to ship. The box it came in was packaged well and had no damage. I am satisfied with the order and can only think of 1 issue that was not worth subtracting a star. When clicking the submit order button, the site was a little f... read more
Love this Place... Once you get the item in your cart it's easy sailing. My problem is the website. It is determined not to show pics., item descriptions, or Place in Cart button - a bit hard to sell online with a place in Cart? Please help - if it's mine it's only occuring on Zoro.com.
Order was shipped fast I ordered from Zoro paver borders on A Saturday. I admit I was a bit nervous because of the poor reviews and did not see the order appear til Monday but i have to say this was shipped fast and received tjempn Tuesday. 5 Stars..
Fast, easy, will use again Ordered a (in-sink) waste disposal unit for under the sink, Zoro had several options to choose from, after deciding on a unit, the order was placed. A few days later the product arrived with no issues. Now I'm getting ready to shop for an Espresso machine.
Consumer service Had a problem with a product when it arrived they went out of there way to replace it. I have never had a problem that was not resolved with them and will continue to buy from them.
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 3.1 star rating with 832 reviews.
When is Zoro open?
Zoro is open now. It will close at 6:00 p.m.