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Zoro

3.6

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,446 reviews
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Curtis H's profile image
Curtis H 
2 weeks ago

- Good Pricing - Checkout is very easy and quick - Shipping of item is crazy fast.... and their customer services is very easy to work with.-- I have not been using Zoro very long ... (about 3 months) ... any problem has been resolved quickly and beyond fairly!!! --- They are becoming my "Go To" trusted for several items. 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Francisco J G's profile image
Francisco J G 
2 weeks ago

Found the items I needed, and the delivery arrived as promised. Thanks Zoro...***** ** 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Michael H's profile image
Michael H 
2 weeks ago

Website ordering and cart works super easy. Coupon for my large order helps a small family business too. Fast free shipping also! 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Kelli M's profile image
Kelli M 
2 weeks ago

I have purchased from ZORO many times over the years, mostly items for our *********************************** I have always been happy with our purchases, the value is often the best price anywhere, and the quick shipping. As a bonus, they often mail me coupons for up to 20% off!I highly recommend ZORO! 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Karen H's profile image
Karen H 
2 weeks ago

I have been grateful for "happening" across Zoro about 10 years ago. I have found they have such a wide variety of products and can beat most other places on prices, especially with the wonderful coupons I receive each month and free shipping. The delivery is top notch as we receive it faster than most other companies online. I have ordered everything from replacement toilets to hand soap to tool and parts for our mechanics. I tell everyone I know about the company as they have truly been a great asset to me over the past 10... read more

Business response:

We truly appreciate your kind and detailed feedback! Thank you for choosing Zoro for 10 years! Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Mary W's profile image
Mary W 
2 weeks ago

****** purchase, super quick delivery!! I will be shopping with them again! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Brian R's profile image
Brian R 
2 weeks ago

Great selection of gear to choose from at a decent price point. **** could learn a bit from Zoro when it comes to fast, accurate shipping and spot-on delivery! 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Lynda F's profile image
Lynda F 
2 weeks ago

On line ordering was super easy. Delivery quick and on time. When I realized the one part was not going to work return was really easy, customer service personnel very friendly and helpful. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best,Zoro Team 

Spruce B's profile image
Spruce B 
2 weeks ago

I've ordered a few things from here and I've had no problems whatsoever. 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.6 star rating with 1,446 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.