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Zoro
- Industrial Equipment Supplier
- Chicago, IL
About this business
Your Destination for Business Supplies, Equipment & Tools Shop at Zoro and find millions of premium products from thousands of trusted brands, including tools, office supplies, industrial equipment, safety products, and much more. Discover everything you need to keep your business running at one convenient online supplier, with free shipping on orders over $50 when you sign in or sign up for an account. Count on great perks that make your shopping experience even easier, including Net 30 terms and tax-exempt purchases for qu... read more
Location details
500 W Madison St # 4000, Chicago, IL, 60661, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This was my first time ordering on Zoro. For the item I purchased, prices were better than Amazon, shipping was more than reasonable, delivery was swift (next day!), and the item was in sealed and perfect condition. This transaction could not have gone better.
Business response:
Dear *********, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
main reason I buy is 20% off coupons and free shipping due to zoro's higher prices. Website is a nightmare to navigate. Can take 10 or more searches to find something. lack of product description and information is everywhere. very difficult to get a refund after returning an item. before I ordered a *** hose reel your website said it would be delivered by a certain date, Then AFTER I placed the order it said it would not even ship till after that date!!!!!!!!!
Business response:
Dear ******, Thanks for your feedback. We're sorry to hear that your experience fell short of expectations. We'd like to discuss your experience so we can better handle this issue in the future. When you're able, please give our team a call at **************. Thanks, Zoro Team
From past experience and to date, I have always received what I ordered and met my expectations. I really like the fast deliveries.
Business response:
Dear *****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
************************** provides excellent communication, good prices, ***** ground delivery, and discounts.
Business response:
Dear *******, Thank you for your great review. At Zoro, we pride ourselves on delivering for our customers. We're glad to hear that our team was able to go above and beyond for you. If you need any further help, don't hesitate to reach out. Regards, Zoro Team
Zero offered low prices on brand name products and received items the very next day. I honestly didnt think I would receive items the next day! Pleasantly surprised. Will do business again!!
Business response:
Dear *******, Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
I had shopped at ***** other places to find an item to repair a wire rack. Almost every site had the same items priced higher than zoro does. Most of the other sites also had much higher shipping rates as well as a much longer delivery time. Even though my items were little plastic Shelf clips They were shipped in a box Strong enough that I would have felt comfortable shipping my grandma's fine china in. Lol
Business response:
Dear ****, Thank you for taking the time to leave us a kind review. We're glad to hear that you had a positive experience. If you need any further help, don't hesitate to contact us. Warmly, Zoro Team
Always a positive experience. I've purchased a variety of items and they are always as described. Great communication and super fast shipping via *****
Business response:
Dear ****, Thanks for this great feedback! We're glad to hear that you had a good shopping experience with our site and hope to hear from you again. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Top quality products at highly competitive prices. An issue with one product (at no fault of Zoro) was I ordered the wrong size. **************** resolved this issue beyond 100% satisfaction. A very special thanks to ***** for her professionalism, knowledge, understanding, and kindness as she quickly resolved my order issue. Also, to **** when during a follow-up call displayed the same traits as *****. I was amazed how great they both made me feel. They are fine representatives of Zoro and above all outstanding human beings.... read more
Business response:
Dear ****, Thank you for your kind and thorough review. We're always working to make our shopping experience better for our customers, and we're glad you had a great experience. If you need any further help, don't hesitate to reach out. Best, Zoro Team
Zoro had the well ejector we needed at a fair price & shipped quickly! Great business and communication is thorough. Would definitely recommend.
Business response:
Dear ****** Thank you for giving us a kind review. We aim to go above and beyond for our customers whenever we can. Should you need any further assistance, don't hesitate to reach out. Thanks, Zoro Team
Frequently asked questions about Zoro
How is Zoro rated?
Zoro has a 4.9 star rating with 198 reviews.
When is Zoro open?
Zoro is closed now. It will open on Monday at 9:00 a.m.