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Zoro

3.6

About this business

Location details

500 W Madison St # 4000, Chicago, IL, 60661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.61,446 reviews
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Tom S's profile image
Tom S 
a week ago

prices and shipping is good. I want** a made in ******* plumbing part because of quality issues. The part I found at Zoro WAS American made!! The SAME part at the "local big store" was less money, BUT was made in *****! The Zoro web page ******* ID-** the part I was ordering as made in America, and when I receiv** the part (pressure r**uction valver), it was made in ******* and as expect**, it was a much higher quality made valve when compar** to the China made version. Way To Go Zoro!!! Glad I found you on the internet. 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Billi B's profile image
Billi B 
a week ago

Good prices, quality products, and fast delivery. I have not had to wait on items. 

Business response:

Thank you for taking the time to share your positive experience. We truly appreciate your thoughtful feedback and are glad to hear our team met your expectations. We're always working to improve, and your comments mean a lot to us. Please don't hesitate to reach out if you need further assistance. Best, Zoro Team 

Robert D's profile image
Robert D 
a week ago

I ordered a hard to find rv window weather strip seal from Zoro and it arrived next day! Unfortunately I ordered the wrong size but returning them was no problem and they had the smaller one I needed in stock too. I received the new seal before my return was credited the next day. Zoro is super efficient with customer service and pricing too. I'll definitely look for my next needs through Zoro! 

Business response:

Hello ******, We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Alan I's profile image
Alan I 
2 weeks ago

The sales/service people are all ways very help full. And are happy to help!! 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

paul d's profile image
paul d 
2 weeks ago

received prompt service, fair prices, will surely do business again. 

Business response:

Hello ****, We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the ***********, Zoro Team 

Marlon B's profile image
Marlon B 
2 weeks ago

Fast shipping with huge selection and competitive prices. Perfect combination! 

Business response:

Hello ******, We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Dennis D's profile image
Dennis D 
2 weeks ago

I purchase 3 items the shipping of the three items was very fast,.but I had to return one, not the right size. The return was very fast. I look forward to doing more business with this company. 

Business response:

We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Walt S's profile image
Walt S 
2 weeks ago

Excellent quality goods at great prices with LIGHTNING FAST shipping 

Business response:

Hello ****, We truly appreciate your kind and detailed feedback. Our team is committed to continually improving the shopping experience, and were glad to know we met your expectations. Please feel free to reach out if we can assist you in the future. Best, Zoro Team 

Laura F's profile image
Laura F 
2 weeks ago

I need to know an address to ship this back please respond 

Business response:

Hello *****,Thank you for taking the time to work with us toward a resolution. We appreciate your patience and your business. It was a pleasure speaking with you today. For any future needs, please don't hesitate to reach out to our friendly customer service team at ************** or via email at ********************************************************** you again,***** 

Frequently asked questions about Zoro

How is Zoro rated?

Zoro has a 3.6 star rating with 1,446 reviews. 

When is Zoro open?

Zoro is open now. It will close at 6:00 p.m.