2025 AwardsNEW
- Winter
- Spring
- Summer
Chatbots
High Performer - AustraliaRegional Leader - Asia PacificGrid Leader - ENTMomentum Leader - Overall
Local SEO
Regional Leader - CanadaGrid Leader - ENTBest Meets Req. - ENTBest Results - ENT
Conversational Marketing
Highest User Adoption - ENTMost Implementable - ENTBest Results - ENTBest Usability - ENT
Payment Processing
Most Implementable - MMMomentum Leader - OverallFastest Implementation - MMGrid Leader - Overall
Social Media Suites
Users Most Likely To Rec - ENTBest Relationship - ENTBest Results - ENTBest Usability - ENT
Feedback Analytics
Momentum Leader - OverallRegional Leader - EuropeBest Usability - MMGrid Leader - ENT
Online Reputation Management
Regional Leader - UKBest Results - ENTGrid Leader - ENTBest Relationship - ENT
Conversational Support
High Performer - AURegional Leader - ENTBest Results - ENTGrid Leader - ENT
Live Chat
Best Est. ROI - ENTMomentum Leader - OverallRegional Leader - AUHigh Performer - ENT
Customer Advocacy
Easiest Admin - ENTRegional Leader - Asia PacificEasiest To Use - ENTBest Usability - ENT
SMS Marketing
Grid Leader - ENTHigh Performer - ENTUsers Most Likely to Rec - ENTMomentum Leader - Overall
Local Listing Management
Best Results - ENTHigh Performer - CanadaEasiest Admin - ENTBest Meets Req. - ENT
Social Media Management
Regional Leader - AUGrid Leader - ENTBest Relationship - ENTUsers Most Likely to Rec - ENT
Patient Engagement
Grid Leader - ENTBest Relationship - OverallGrid Leader - OverallMomentum Leader - Overall
Experience Management
Regional Leader - UKBest Usability - ENTMost Implementable - ENTBest Results - ENT
Multi-Location Marketing Platform
Easiest To Do Business With - OverallBest Relationship - OverallGrid Leader - OverallGrid Leader - ENT
Summer Leader - SourceForge
Achievement in Product Innovation - Bronze Stevie Winner
Top Rated - TrustRadius
Front Runners - Software Advice
Shortlist - Capterra
2025 AwardsNEW
- Winter
- Spring
- Summer
Chatbots
High Performer - AustraliaRegional Leader - Asia PacificGrid Leader - ENTMomentum Leader - Overall
Local SEO
Regional Leader - CanadaGrid Leader - ENTBest Meets Req. - ENTBest Results - ENT
Conversational Marketing
Highest User Adoption - ENTMost Implementable - ENTBest Results - ENTBest Usability - ENT
Payment Processing
Most Implementable - MMMomentum Leader - OverallFastest Implementation - MMGrid Leader - Overall
Social Media Suites
Users Most Likely To Rec - ENTBest Relationship - ENTBest Results - ENTBest Usability - ENT
Feedback Analytics
Momentum Leader - OverallRegional Leader - EuropeBest Usability - MMGrid Leader - ENT
Online Reputation Management
Regional Leader - UKBest Results - ENTGrid Leader - ENTBest Relationship - ENT
Conversational Support
High Performer - AURegional Leader - ENTBest Results - ENTGrid Leader - ENT
Live Chat
Best Est. ROI - ENTMomentum Leader - OverallRegional Leader - AUHigh Performer - ENT
Customer Advocacy
Easiest Admin - ENTRegional Leader - Asia PacificEasiest To Use - ENTBest Usability - ENT
SMS Marketing
Grid Leader - ENTHigh Performer - ENTUsers Most Likely to Rec - ENTMomentum Leader - Overall
Local Listing Management
Best Results - ENTHigh Performer - CanadaEasiest Admin - ENTBest Meets Req. - ENT
Social Media Management
Regional Leader - AUGrid Leader - ENTBest Relationship - ENTUsers Most Likely to Rec - ENT
Patient Engagement
Grid Leader - ENTBest Relationship - OverallGrid Leader - OverallMomentum Leader - Overall
Experience Management
Regional Leader - UKBest Usability - ENTMost Implementable - ENTBest Results - ENT
Multi-Location Marketing Platform
Easiest To Do Business With - OverallBest Relationship - OverallGrid Leader - OverallGrid Leader - ENT
Summer Leader - SourceForge
Achievement in Product Innovation - Bronze Stevie Winner
Top Rated - TrustRadius
Front Runners - Software Advice
Shortlist - Capterra
2024 Awards
SMS Marketing
Leader - OverallEasiest Setup - ENTLeader - Asia PacificMomentum Leader - Overall
Experience Management
Leader - ENTEasiest Admin - ENTLeader - CanadaMomentum Leader - Overall
Live Chat
Leader - AustraliaBest Meets Req. - ENTEasiest to do Business - ENTHigh Performer - ENT
Online Reputation Management
Most Implementable - ENTBest Results - ENTBest Usability - ENTLeader - Asia Pacific
Local Listing Management
Most Implementable - MMBest Results - MMLeader - Asia PacificHighest User Adoption - ENT
Conversational Marketing
Conversational MarketingLeader - ANZEasiest Admin - ENTHighest User Adoption - ENTLeader - ENT
Local SEO
Leader - CanadaMomentum Leader - OverallHigh Performer - ENTUsers Most Likely to Rec - ENT
Chatbots
Leader - Asia PacificLeader - OverallMomentum Leader - OverallMost Implementable - MM
Conversational Support
High performer - ANZEasiest to do Business - ENTFastest Implementation - ENTHigh Performer - Americas ENT
Customer Advocacy
Best Usability - OverallMomentum Leader - OverallBest Results - MMLeader - EMEA
Feedback Analytics
Leader - OverallLeader - ENTLeader - Asia PacificMomentum Leader - Overall
Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB
Social Media Suites
Best Relationship - ENTBest Results - ENTUsers Most Likely to Rec - ENTBest Usability - ENT
Social Media Management
Leader - AustraliaUsers Most Likely to Rec - ENTEasiest To Use - ENTEasiest to do Business- ENT
Patient Engagement
Leader - ENTBest Results - MMBest Relationship - MMMost Implementable - MM
Multi Location Marketing Platforms
Social Media
Management
Social Media tepkon Award
Capterra
Shortlist
Summer Leader
Most Loved Award
2024 Awards
SMS Marketing
Leader - OverallEasiest Setup - ENTLeader - Asia PacificMomentum Leader - Overall
Experience Management
Leader - ENTEasiest Admin - ENTLeader - CanadaMomentum Leader - Overall
Live Chat
Leader - AustraliaBest Meets Req. - ENTEasiest to do Business - ENTHigh Performer - ENT
Online Reputation Management
Most Implementable - ENTBest Results - ENTBest Usability - ENTLeader - Asia Pacific
Local Listing Management
Most Implementable - MMBest Results - MMLeader - Asia PacificHighest User Adoption - ENT
Conversational Marketing
Conversational MarketingLeader - ANZEasiest Admin - ENTHighest User Adoption - ENTLeader - ENT
Local SEO
Leader - CanadaMomentum Leader - OverallHigh Performer - ENTUsers Most Likely to Rec - ENT
Chatbots
Leader - Asia PacificLeader - OverallMomentum Leader - OverallMost Implementable - MM
Conversational Support
High performer - ANZEasiest to do Business - ENTFastest Implementation - ENTHigh Performer - Americas ENT
Customer Advocacy
Best Usability - OverallMomentum Leader - OverallBest Results - MMLeader - EMEA
Feedback Analytics
Leader - OverallLeader - ENTLeader - Asia PacificMomentum Leader - Overall
Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB
Social Media Suites
Best Relationship - ENTBest Results - ENTUsers Most Likely to Rec - ENTBest Usability - ENT
Social Media Management
Leader - AustraliaUsers Most Likely to Rec - ENTEasiest To Use - ENTEasiest to do Business- ENT
Patient Engagement
Leader - ENTBest Results - MMBest Relationship - MMMost Implementable - MM
Multi Location Marketing Platforms
Social Media Management
Social Media tepkon Award
Capterra Shortlist
Summer Leader
Most Loved Award
2023 Awards
G2 SMS Marketing
Best Results - ENTBest Meets Requirements - ENTEasiest Setup - ENTMomentum Leader - Overall+9 more
Experience Management
Best Results - OverallBest Usability - OverallMomentum Leader - OverallLeader - ENT+11 more
G2 Live Chat
Momentum Leader - OverallLeader - MMLeader - OverallEasiest To Do Business With - ENT+1 more
G2 Online Reputation Management
Most Implementable - MMBest Relationship - MMLeader - ENTMomentum Leader - Overall+2 more
G2 Local Listing Management
Most Implementable - MMMomentum Leader - OverallLeader - OverallBest Meets Requirement - ENT+3 more
G2 Conversational Marketing
Momentum Leader - OverallHigh Performer - ENTLeader - MMLeader - Overall+1 more
G2 Local SEO
Users Most Likely To Recommend - MMBest Results - MMLeader - OverallMomentum Leader - Overall+4 more
G2 Mobile marketing
Most Implementable - OverallUsers Most Likely To Recommend - MMLeader - OverallMomentum Leader - Overall+4 more
G2 Chatbots
Leader - MMLeader - Small BusinessLeader - OverallMomentum Leader - Overall
G2 Conversational Support
Leader - Small BusinessMomentum Leader - OverallLeader - OverallLeader - MM
G2 Customer Advocacy
Leader - OverallLeader - MMBest Relationship - MMMomentum Leader - Overall+5 more
G2 Feedback Analytics
Best Relationship - MMLeader - OverallMomentum Leader - OverallHigh Performer - ENT+4 more
G2 Local Marketing
Easiest Admin - MMMost Implementable - MMBest Meets Requirements - ENTLeader - Overall+6 more
G2 Payment Processing
Best Meets Requirements - OverallHigh performer - Overall
The 2023 Capterra Shortlist
AI Breakthrough
SourceForge
G2 Social Media Management
2023 Awards
G2 SMS Marketing
Best Results - ENTBest Meets Requirements - ENTEasiest Setup - ENTMomentum Leader - Overall+9 more
Experience Management
Best Results - OverallBest Usability - OverallMomentum Leader - OverallLeader - ENT+11 more
G2 Live Chat
Momentum Leader - OverallLeader - MMLeader - OverallEasiest To Do Business With - ENT+1 more
G2 Online Reputation Management
Most Implementable - MMBest Relationship - MMLeader - ENTMomentum Leader - Overall+2 more
G2 Local Listing Management
Most Implementable - MMMomentum Leader - OverallLeader - OverallBest Meets Requirement - ENT+3 more
G2 Conversational Marketing
Momentum Leader - OverallHigh Performer - ENTLeader - MMLeader - Overall+1 more
G2 Local SEO
Users Most Likely To Recommend - MMBest Results - MMLeader - OverallMomentum Leader - Overall+4 more
G2 Mobile marketing
Most Implementable - OverallUsers Most Likely To Recommend - MMLeader - OverallMomentum Leader - Overall+4 more
G2 Chatbots
Leader - MMLeader - Small BusinessLeader - OverallMomentum Leader - Overall
G2 Conversational Support
Leader - Small BusinessMomentum Leader - OverallLeader - OverallLeader - MM
G2 Customer Advocacy
Leader - OverallLeader - MMBest Relationship - MMMomentum Leader - Overall+5 more
G2 Feedback Analytics
Best Relationship - MMLeader - OverallMomentum Leader - OverallHigh Performer - ENT+4 more
G2 Local Marketing
Easiest Admin - MMMost Implementable - MMBest Meets Requirements - ENTLeader - Overall+6 more
G2 Payment Processing
Best Meets Requirements - OverallHigh performer - Overall
The 2023 Capterra Shortlist
AI Breakthrough
SourceForge
G2 Social Media Management
2022 Awards
G2 SMS Marketing
High performer - ENT Momentum Leader- Overall Leader - Overall Highest user adoption - ENT +9 more
Experience Management
Easiest Admin- ENT Best Meets Requirements- ENT Best Relationship- Overall Best Results- Overall +10 more
Experience Management
Easiest Admin- ENT Best Meets Requirements- ENT Best Relationship- Overall Best Results- Overall +10 more
G2 Live Chat
Leader- Overall Easiest admin - ENT Easiest To Do Business With- ENT High Performer- ENT +7 more
G2 Online Reputation Management
Leader- MM Leader- ENT Best Usability- Overall Best Relationship- MM +4 more
G2 Local Listing Management
Easiest Setup- MM Users Most Likely To Recommend- MM Best Results- Overall Best Usability- Overall +15 more
G2 Conversational Marketing
Most implementable - Overall Momentum Leader- Overall Leader- MM High performer - ENT +4 more
G2 Local SEO
Easiest To Do Business With- SMB Best Usability- Overall Users Most Likely To Recommend- MM Leader - Europe +16 more
G2 Mobile marketing
Best Relationship- Overall Momentum Leader- Overall Best Meets Requirements- Overall Leader- Europe +8 more
G2 Chatbots
Momentum Leader - Overall Leader- MM Most Implementable- Overall Best Meets Requirements- MM +3 more
G2 Conversational Support
Best Meets Requirements - MM Momentum Leader- Overall Leader- Overall Users Most Likely To Recommend- MM +2 more
G2 Customer Advocacy
Momentum Leader - Overall Leader- Overall Best Usability- Overall Best Relationship- Overall +6 more
G2 Local Marketing
Best Relationship- Overall Best Usability- Overall Easiest Set Up -MM High Performer- ENT +19 more
G2 Feedback Analytics
Leader- Overall Best Relationship- Overall Momentum Leader - Summer Best Relationship- Overall +6 more
Leader
Best Feature Set
Best Relationship
Best Value for Price
2022 Awards
G2 SMS Marketing
High performer - ENT Momentum Leader- Overall Leader - Overall Highest user adoption - ENT +9 more
Experience Management
Easiest Admin- ENT Best Meets Requirements- ENT Best Relationship- Overall Best Results- Overall +10 more
Experience Management
Easiest Admin- ENT Best Meets Requirements- ENT Best Relationship- Overall Best Results- Overall +10 more
G2 Live Chat
Leader- Overall Easiest admin - ENT Easiest To Do Business With- ENT High Performer- ENT +7 more
G2 Online Reputation Management
Leader- MM Leader- ENT Best Usability- Overall Best Relationship- MM +4 more
G2 Local Listing Management
Easiest Setup- MM Users Most Likely To Recommend- MM Best Results- Overall Best Usability- Overall +15 more
G2 Conversational Marketing
Most implementable - Overall Momentum Leader- Overall Leader- MM High performer - ENT +4 more
G2 Local SEO
Easiest To Do Business With- SMB Best Usability- Overall Users Most Likely To Recommend- MM Leader - Europe +16 more
G2 Mobile marketing
Best Relationship- Overall Momentum Leader- Overall Best Meets Requirements- Overall Leader- Europe +8 more
G2 Chatbots
Momentum Leader - Overall Leader- MM Most Implementable- Overall Best Meets Requirements- MM +3 more
G2 Conversational Support
Best Meets Requirements - MM Momentum Leader- Overall Leader- Overall Users Most Likely To Recommend- MM +2 more
G2 Customer Advocacy
Momentum Leader - Overall Leader- Overall Best Usability- Overall Best Relationship- Overall +6 more
G2 Local Marketing
Best Relationship- Overall Best Usability- Overall Easiest Set Up -MM High Performer- ENT +19 more
G2 Feedback Analytics
Leader- Overall Best Relationship- Overall Momentum Leader - Summer Best Relationship- Overall +6 more
Leader
Best Feature Set
Best Relationship
Best Value for Price
2021 Awards
G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Best Relationship - MM Users Most Likely to Recommend - MM +10 more
G2 Experience Management Awards
Overall Leader Award Fastest Implementation - ENT Overall Best Results Easiest to Use - ENT +16 more
G2 Live Chat Awards
Overall Leader Award Best Support - ENT Easiest to Do Business With - ENT Easiest to Use - MM +8 more
G2 Online Reputation Management Awards
Overall Leader Award Overall Leader - ENT Best Relationship - MM Overall Best Results +8 more
G2 Local Listing Management Awards
Overall Leader Award Most Implementable - MM Users Most Likely to Recommend - MM Best Usability - MM +20 more
G2 Conversational Marketing Awards
Overall Leader Award Users Most Likely to Recommend - MM Easiest to Use - MM Easiest Admin - MM +8 more
G2 Local SEO Awards
Overall Leader Award Overall Leader - MM Best Results - MM Best Usability - MM +19 more
G2 Mobile Marketing Awards
Overall Leader Award Most Implementable - MM Users Most Likely to Recommend - MM Easiest to Do Business With - MM
G2 Conversational Support Awards
Overall Leader Award Overall Leader - MM Overall Best Results Users Most Likely to Recommend - MM +10 more
G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Best Meets Requirements +6 more
G2 Local Marketing Awards
Overall Leader Award Best Relationship - MM Best Results - MM Easiest to Use - MM +13 more
G2 Chatbots Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest to Use - MM +3 more
People’s Choice Award - Stevie Awards
Top 20 Feedback Management Software Awards 2021
TrustRadius Top Rated Award Winner
Software Advice Frontrunners
Top Performer Summer 2021
2021 Sales and Marketing Technology Award Winner
Best SaaS Product for Healthcare / Pharmaceutical
Best SaaS Product for Digital Marketing
2021 Awards
G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Best Relationship - MM Users Most Likely to Recommend - MM +10 more
G2 Experience Management Awards
Overall Leader Award Fastest Implementation - ENT Overall Best Results Easiest to Use - ENT +16 more
G2 Live Chat Awards
Overall Leader Award Best Support - ENT Easiest to Do Business With - ENT Easiest to Use - MM +8 more
G2 Online Reputation Management Awards
Overall Leader Award Overall Leader - ENT Best Relationship - MM Overall Best Results +8 more
G2 Local Listing Management Awards
Overall Leader Award Most Implementable - MM Users Most Likely to Recommend - MM Best Usability - MM +20 more
G2 Conversational Marketing Awards
Overall Leader Award Users Most Likely to Recommend - MM Easiest to Use - MM Easiest Admin - MM +8 more
G2 Local SEO Awards
Overall Leader Award Overall Leader - MM Best Results - MM Best Usability - MM +19 more
G2 Mobile Marketing Awards
Overall Leader Award Most Implementable - MM Users Most Likely to Recommend - MM Easiest to Do Business With - MM
G2 Conversational Support Awards
Overall Leader Award Overall Leader - MM Overall Best Results Users Most Likely to Recommend - MM +10 more
G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Best Meets Requirements +6 more
G2 Local Marketing Awards
Overall Leader Award Best Relationship - MM Best Results - MM Easiest to Use - MM +13 more
G2 Chatbots Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest to Use - MM +3 more
People’s Choice Award - Stevie Awards
Top 20 Feedback Management Software Awards 2021
TrustRadius Top Rated Award Winner
Software Advice Frontrunners
Top Performer Summer 2021
2021 Sales and Marketing Technology Award Winner
Best SaaS Product for Healthcare / Pharmaceutical
Best SaaS Product for Digital Marketing
2020 Awards
G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest UsabilityBest RelationshipEasiest To Do Business With MM+8 more
G2 Enterprise Feedback Management Awards
Leader: Overall, MMHigh Performer, EnterpriseBest ResultsBest Relationship+11 more
SMS Marketing
Leader: Overall, SMB & MMHighest User Adoption MMMost Likely To Recommend MMEasiest To Do Business With MM+15 more
G2 Local Listing Management
Leader: Overall, SMB & MMHigh Performer, EnterpriseBest RelationshipBest Results+23 more
G2 Live Chat Awards
Leader: Overall, SMB & MMMomentum LeaderMost Likely To RecommendBest Relationship+5 more
G2 Local SEO
Leader: Overall, SMB & MMBest SupportBest RelationshipEasiest To Use+18 more
G2 Local Marketing
Leader: Overall, SMB & MMHigh Performer, EnterpriseBest RelationshipBest Meets Requirements+14 more
Featured Customers Market Leader Award
MarTech Breakthrough Award
TrustRadius Top Rated Award Winner
Stevie Award Winner
Reputation Management Software
Top Ranked Solution Quality Choice Award
G2 Mobile Marketing
G2 Conversational Marketing
2020 Awards
G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest UsabilityBest RelationshipEasiest To Do Business With MM+8 more
G2 Enterprise Feedback Management Awards
Leader: Overall, MMHigh Performer, EnterpriseBest ResultsBest Relationship+11 more
SMS Marketing
Leader: Overall, SMB & MMHighest User Adoption MMMost Likely To Recommend MMEasiest To Do Business With MM+15 more
G2 Local Listing Management
Leader: Overall, SMB & MMHigh Performer, EnterpriseBest RelationshipBest Results+23 more
G2 Live Chat Awards
Leader: Overall, SMB & MMMomentum LeaderMost Likely To RecommendBest Relationship+5 more
G2 Local SEO
Leader: Overall, SMB & MMBest SupportBest RelationshipEasiest To Use+18 more
G2 Local Marketing
Leader: Overall, SMB & MMHigh Performer, EnterpriseBest RelationshipBest Meets Requirements+14 more
Featured Customers Market Leader Award
MarTech Breakthrough Award
TrustRadius Top Rated Award Winner
Stevie Award Winner
Reputation Management Software
Top Ranked Solution Quality Choice Award
G2 Mobile Marketing
G2 Conversational Marketing
2019 Awards
Featured Customers Customer Success Award
MarTech Breakthrough Award
G2 Online Reputation Management Awards
G2 Enterprise Feedback Management Awards
G2 Survey Awards
G2 Live Chat Awards
.png)
TrustRadius
.png)
SoftwareWorld
TiE50 Winner
Stevie Awards
2019 Awards
Featured Customers Customer Success Award
MarTech Breakthrough Award
G2 Online Reputation Management Awards
G2 Enterprise Feedback Management Awards
G2 Survey Awards
G2 Live Chat Awards
TrustRadius
SoftwareWorld
TiE50 Winner
Stevie Awards
2018 Awards
G2 Online Reputation Management Awards
2018 Awards
