2025 AwardsNEW
- Winter
- Spring




SPRING 2025Feedback Analytics
Regional Leader - EuropeGrid Leader - ENTGrid Leader - OverallMomentum Leader - Overall




SPRING 2025Experience Management
Grid Leader - ENTRegional Leader - United KingdomMost Implementable - ENTBest Results - ENT




SPRING 2025Payment Processing
Momentum Leader - OverallGrid Leader - MMGrid Leader - SMBGrid Leader - Overall




SPRING 2025Conversational Support
High Performer - AustraliaRegional Leader - ENTRegional Leader - OverallBest Results - ENT




SPRING 2025SMS Marketing
Momentum Leader - OverallRegional Leader - Asia PacificLeader - MMLeader - Overall




SPRING 2025Patient Engagement
Best Relationship - OverallMost Implementable - MMGrid Leader - OverallGrid Leader - ENT




SPRING 2025Customer Advocacy
Regional Leader - Asia PacificMost Implementable - MMBest Meets Requirements - ENTBest Relationship - ENT




SPRING 2025Conversational Marketing
Most Implementable - ENTHighest User Adoption - ENTEasiest Setup - ENTGrid Leader - Overall




SPRING 2025Local Listing Management
Regional Leader - EuropeHigh Performer - CanadaGrid Leader - ENTEasiest Admin - ENT




SPRING 2025Chatbots
Regional Leader - Asia PacificFastest Implemenatation - ENTGrid Leader - ENTHigh Performer - Australia




SPRING 2025Local SEO
Best Meets Req. - ENTGrid Leader - ENTEasiest Admin - ENTRegional Leader - Asia Pacific




SPRING 2025Online Reputation Management
Regional Leader - CanadaGrid Leader - OverallGrid Leader - ENTUsers Most Likely To Rec - ENT




SPRING 2025Social Media Suites
Grid Leader - ENTBest Results - ENTAsia Regional Leader - MMGrid Leader - Overall




SPRING 2025Social Media Management
Grid Leader - ENTGrid Leader - OverallRegional Leader - AustraliaBest Results - ENT




SPRING 2025Live Chat
Grid Leader - OverallBest Est. ROI - ENTRegional Leader - ANZHigh Performer - ENT

SPRING 2025Multi-Location Marketing Platform

SPRING 2025SourceForge Spring Leader

SPRING 20252025 Gold Stevie Winner

SPRING 20252025 Capterra Shortlist

SPRING 2025Users Love Us
2025 AwardsNEW
- Winter
- Spring




Feedback Analytics
Regional Leader - EuropeGrid Leader - ENTGrid Leader - OverallMomentum Leader - Overall




Experience Management
Grid Leader - ENTRegional Leader - United KingdomMost Implementable - ENTBest Results - ENT




Payment Processing
Momentum Leader - OverallGrid Leader - MMGrid Leader - SMBGrid Leader - Overall




Conversational Support
High Performer - AustraliaRegional Leader - ENTRegional Leader - OverallBest Results - ENT




SMS Marketing
Momentum Leader - OverallRegional Leader - Asia PacificLeader - MMLeader - Overall




Patient Engagement
Best Relationship - OverallMost Implementable - MMGrid Leader - OverallGrid Leader - ENT




Customer Advocacy
Regional Leader - Asia PacificMost Implementable - MMBest Meets Requirements - ENTBest Relationship - ENT




Conversational Marketing
Most Implementable - ENTHighest User Adoption - ENTEasiest Setup - ENTGrid Leader - Overall




Local Listing Management
Regional Leader - EuropeHigh Performer - CanadaGrid Leader - ENTEasiest Admin - ENT




Chatbots
Regional Leader - Asia PacificFastest Implemenatation - ENTGrid Leader - ENTHigh Performer - Australia




Local SEO
Best Meets Req. - ENTGrid Leader - ENTEasiest Admin - ENTRegional Leader - Asia Pacific




Online Reputation Management
Regional Leader - CanadaGrid Leader - OverallGrid Leader - ENTUsers Most Likely To Rec - ENT




Social Media Suites
Grid Leader - ENTBest Results - ENTAsia Regional Leader - MMGrid Leader - Overall




Social Media Management
Grid Leader - ENTGrid Leader - OverallRegional Leader - AustraliaBest Results - ENT




Live Chat
Grid Leader - OverallBest Est. ROI - ENTRegional Leader - ANZHigh Performer - ENT

Multi-Location Marketing Platform

SourceForge Spring Leader

2025 Gold Stevie Winner

2025 Capterra Shortlist

Users Love Us
2024 Awards




SPRING 2024SMS Marketing
User Most Likely To Recommend - MMAsia Pacific - OverallLeader - OverallMomentum Leader - Overall




SPRING 2024Experience Management
Best Results - OverallLeader Canada - OverallLeader - ENTEasiest Admin - ENT




SPRING 2024Live Chat
Leader Australia - OverallHigh Performer - ENTBest Est ROI - ENTEasiest To Do Business With - ENT




SPRING 2024Online Reputation Management
Momentum Leader - OverallBest Relationship- MMLeader Asia Pacific - OverallLeader - ENT




SPRING 2024Local Listing Management
Best Usability - MMHighest User Adoption - ENTLeader Asia Pacific - OverallLeader - ENT




SPRING 2024Conversational Marketing
Best Meets Requirements - ENTHighest User Adoption - ENTLeader - ENTLeader Asia Pacific - Overall




SPRING 2024Local SEO
Leader - OverallLeader Canada - OverallUsers Most Likely to Rec - ENT High Performer - ENT




SPRING 2024Chatbots
Most Implementable - MMMomentum Leader - OverallLeader Asia Pacific - OverallLeader - Overall




SPRING 2024Conversational Support
Fastest Implementation - ENTEasiest To Use- ENTEasiest To Do Business With - ENTHigh Performer Americas - ENT




SPRING 2024Customer Advocacy
Leader - OverallBest Usability - OverallBest Results - MMMomentum Leader - Spring




SPRING 2024Feedback Analytics
Leader - OverallMomentum Leader - OverallLeader Asia Pacific - OverallLeader - ENT




SPRING 2024Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB




SPRING 2024Social Media Suites
Best Meets Requirements - ENTBest Results - ENTUsers Most Likely To Rec - ENTLeader - ENT




SPRING 2024Social Media Management
Leader Australia - OverallUsers Most Likely To Rec - ENTEasiest To Do Business With - ENTMomentum Leader - Overall




SPRING 2024Patient Engagement
Momentum Leader - OverallBest Results - MMBest Usability - MMLeader - ENT

SPRING 2024Multi Location Marketing Platforms

SPRING 2024Social Media
Management

SPRING 2024Social Media tepkon Award

SPRING 2024Capterra
Shortlist
2024 Awards




SMS Marketing
User Most Likely To Recommend - MMAsia Pacific - OverallLeader - OverallMomentum Leader - Overall




Experience Management
Best Results - OverallLeader Canada - OverallLeader - ENTEasiest Admin - ENT




Live Chat
Leader Australia - OverallHigh Performer - ENTBest Est ROI - ENTEasiest To Do Business With - ENT




Online Reputation Management
Momentum Leader - OverallBest Relationship- MMLeader Asia Pacific - OverallLeader - ENT




Local Listing Management
Best Usability - MMHighest User Adoption - ENTLeader Asia Pacific - OverallLeader - ENT




Conversational Marketing
Best Meets Requirements - ENTHighest User Adoption - ENTLeader - ENTLeader Asia Pacific - Overall




Local SEO
Leader - OverallLeader Canada - OverallUsers Most Likely to Rec - ENT High Performer - ENT




Chatbots
Most Implementable - MMMomentum Leader - OverallLeader Asia Pacific - OverallLeader - Overall




Conversational Support
Fastest Implementation - ENTEasiest To Use- ENTEasiest To Do Business With - ENTHigh Performer Americas - ENT




Customer Advocacy
Leader - OverallBest Usability - OverallBest Results - MMMomentum Leader - Spring




Feedback Analytics
Leader - OverallMomentum Leader - OverallLeader Asia Pacific - OverallLeader - ENT




Payment Processing
High Performer - MMMomentum Leader - OverallHigh Performer - OverallHigh Performer - SMB




Social Media Suites
Best Meets Requirements - ENTBest Results - ENTUsers Most Likely To Rec - ENTLeader - ENT




Social Media Management
Leader Australia - OverallUsers Most Likely To Rec - ENTEasiest To Do Business With - ENTMomentum Leader - Overall




Patient Engagement
Momentum Leader - OverallBest Results - MMBest Usability - MMLeader - ENT

Multi Location Marketing Platforms

Social Media Management

Social Media tepkon Award

Capterra Shortlist
2023 Awards




SPRING 2023G2 SMS Marketing
Best usability - OverallEasiest Admin - ENTHighest user adoption - ENTLeader - Overall+9 more




SPRING 2023Experience Management
Best Relationship - OverallBest Results - OverallLeader - ENTMomentum Leader - Overall+13 more




SPRING 2023G2 LIve Chat
Easiest admin - ENTEasiest To Do Business With - ENTMomentum Leader - OverallBest Results - Small Business+4 more




SPRING 2023G2 Online Reputation Management
Best Results - MMBest Usability - MMLeader- ENTUser most likely to rec - ENT+5 more




SPRING 2023G2 Local Listing Management
Best Support - MMEasiest to do business with - MMMomentum Leader - OverallUsers Most Likely To Recommend- MM+16 more




SPRING 2023G2 Conversational Marketing
Easiest Admin - MMLeader - ENTLeader - MMMomentum Leader - Overall+2 more




SPRING 2023G2 Local SEO
High Performer - ENTLeader - OverallMost Implementable - MMUsers Most Likely To Recommend - MM+14 more




SPRING 2023G2 Mobile marketing
Easiest To Use - MMHigh performer - EuropeMost Implementable - OverallBest Meets Requirements - MM+6 more




SPRING 2023G2 Chatbots
Leader - MMLeader - OverallMomentum Leader - OverallLeader - Small Business




SPRING 2023G2 Conversational Support
High Performer - ENTLeader - OverallMomentum Leader - OverallUsers Most Likely To Recommend - MM+3 more




SPRING 2023G2 Customer Advocacy
Best Relationship - MMBest Relationship - OverallBest Usability - OverallMomentum Leader - Overall+11 more




SPRING 2023G2 Local Marketing
Best Meets Requirements - MMEasiest to do business with - ENTHigh Performer - ENTLeader - Overall+20 more




SPRING 2023G2 Feedback Analytics
Best Relationship - MMBest Results - MMEasiest to do busi. with - Small BusinessUsers most likely to recc - MM+13 more




SPRING 2023G2 Payment Processing
High Performer - OverallBest Support - OverallEasiest Setup - OverallBest Meets Requirement - Overall+1 more

SPRING 2023Multi-Location Marketing Platform
2023 Awards




G2 SMS Marketing
Best usability - OverallEasiest Admin - ENTHighest user adoption - ENTLeader - Overall+9 more




Experience Management
Best Relationship - OverallBest Results - OverallLeader - ENTMomentum Leader - Overall+13 more




G2 LIve Chat
Easiest admin - ENTEasiest To Do Business With - ENTMomentum Leader - OverallBest Results - Small Business+4 more




G2 Online Reputation Management
Best Results - MMBest Usability - MMLeader- ENTUser most likely to rec - ENT+5 more




G2 Local Listing Management
Best Support - MMEasiest to do business with - MMMomentum Leader - OverallUsers Most Likely To Recommend- MM+16 more




G2 Conversational Marketing
Easiest Admin - MMLeader - ENTLeader - MMMomentum Leader - Overall+2 more




G2 Local SEO
High Performer - ENTLeader - OverallMost Implementable - MMUsers Most Likely To Recommend - MM+14 more




G2 Mobile marketing
Easiest To Use - MMHigh performer - EuropeMost Implementable - OverallBest Meets Requirements - MM+6 more




G2 Chatbots
Leader - MMLeader - OverallMomentum Leader - OverallLeader - Small Business




G2 Conversational Support
High Performer - ENTLeader - OverallMomentum Leader - OverallUsers Most Likely To Recommend - MM+3 more




G2 Customer Advocacy
Best Relationship - MMBest Relationship - OverallBest Usability - OverallMomentum Leader - Overall+11 more




G2 Local Marketing
Best Meets Requirements - MMEasiest to do business with - ENTHigh Performer - ENTLeader - Overall+20 more




G2 Feedback Analytics
Best Relationship - MMBest Results - MMEasiest to do busi. with - Small BusinessUsers most likely to recc - MM+13 more




G2 Payment Processing
High Performer - OverallBest Support - OverallEasiest Setup - OverallBest Meets Requirement - Overall+1 more

Multi-Location Marketing Platform
2022 Awards




Spring 2022G2 SMS Marketing Awards
Overall Leader Award Easiest Admin - MM Overall Best Results Highest User Adoption - ENT +7 more




Spring 2022G2 Experience Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Admin - ENT +11 more




Spring 2022G2 Live Chat Awards
Overall Leader Award Leader - MM Easiest to do Business With - ENT +4 more




Spring 2022G2 Online Reputation Management Awards
Overall Leader Leader - MM Leader - ENT Best Relationship - MM +2 more




Spring 2022G2 Local Listing Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Setup - MM Overall Best Usability +17 more




Spring 2022G2 Conversational Marketing Awards
High Performer - ENT Leader - MM Overall Leader Overall Momentum Leader +6 more




Spring 2022G2 Local SEO Awards
Overall Momentum Leader Overall Best Usability Overall Easiest Admin Overall Users Most Likely To Recommend +21 more




Spring 2022G2 Mobile Marketing Awards
Overall Leader Overall Most Implementable Best Meets Requirements - MM Users Most Likely To Recommend - MM +7 more




Spring 2022G2 Chatbots Awards
Overall Leader User Most Likely T o Recommend - MM Easiest SetUp - MM Easiest To Use - MM +5 more




Spring 2022G2 Conversational Support Awards
Overall Leader Overall Momentum Leader Easiest Admin - MM Best Meets Requiremnts - MM +12 more




Spring 2022G2 Customer Advocacy Awards
Overall Leader Leader - MM Overall Best usability Overall Best Relationship +6 more




Spring 2022G2 Local Marketing Awards
Overall Easiest Admin Overall Users Most Likely To Recommend Overall Best Results Most Implementable - MM +24 more



Spring 2022G2 Feedback Analytics
Overall Leader Overall Momentum Leader Overall Best Relationship

Spring 2022Users Love Us

Spring 2022Top Survey & Polling
2022 Awards




G2 SMS Marketing Awards
Overall Leader Award Easiest Admin - MM Overall Best Results Highest User Adoption - ENT +7 more




G2 Experience Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Admin - ENT +11 more




G2 Live Chat Awards
Overall Leader Award Leader - MM Easiest to do Business With - ENT +4 more




G2 Online Reputation Management Awards
Overall Leader Leader - MM Leader - ENT Best Relationship - MM +2 more




G2 Local Listing Management Awards
Overall Best Results Overall Users Most Likely To Recommend Easiest Setup - MM Overall Best Usability +17 more




G2 Conversational Marketing Awards
High Performer - ENT Leader - MM Overall Leader Overall Momentum Leader +6 more




G2 Local SEO Awards
Overall Momentum Leader Overall Best Usability Overall Easiest Admin Overall Users Most Likely To Recommend +21 more




G2 Mobile Marketing Awards
Overall Leader Overall Most Implementable Best Meets Requirements - MM Users Most Likely To Recommend - MM +7 more




G2 Chatbots Awards
Overall Leader User Most Likely T o Recommend - MM Easiest SetUp - MM Easiest To Use - MM +5 more




G2 Conversational Support Awards
Overall Leader Overall Momentum Leader Easiest Admin - MM Best Meets Requiremnts - MM +12 more




G2 Customer Advocacy Awards
Overall Leader Leader - MM Overall Best usability Overall Best Relationship +6 more




G2 Local Marketing Awards
Overall Easiest Admin Overall Users Most Likely To Recommend Overall Best Results Most Implementable - MM +24 more



G2 Feedback Analytics
Overall Leader Overall Momentum Leader Overall Best Relationship

Users Love Us

Top Survey & Polling
2021 Awards




Spring 2021G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest Admin - MM +4 more




Spring 2021G2 Experience Management Awards
Overall Leader Award High Performer - ENT Fastest Implementation - ENT Overall Best Est. ROI +12 more




Spring 2021G2 Live Chat Awards
Overall Leader Award High Performer - ENT Best Support - ENT Easiest to Do Business With - ENT +9 more




Spring 2021G2 Online Reputation Management Awards
Overall Leader Award Best Relationship - MM Overall Best Results Overall Best Usability +8 more




Spring 2021G2 Local Listing Management Awards
Overall Leader Award High Performer - ENT Overall Fastest Implementation Best Relationship - MM +20 more




Spring 2021G2 Conversational Marketing Awards
Overall High Performer High Performer - MM Users Most Likely to Recommend - MM Overall Best Usability +6 more




Spring 2021G2 Local SEO Awards
Overall Leader Award Overall Easiest Setup Overall Users Most Likely to Recommend Overall Best Meets Requirements +20 more




Spring 2021G2 Mobile Marketing Awards
Overall Leader Award Fastest Implementation - MM Easiest to Do Business With - MM Easiest to Use - MM +10 more




Spring 2021G2 Chatbots Awards
Overall Leader Award High Performer - MM Users Most Likely to Recommend - MM Overall Easiest Admin +6 more




Spring 2021G2 Conversational Customer Engagement Awards
Overall Leader Award Overall Best Relationship Users Most Likely to Recommend - MM Easiest to Use - MM +7 more




Spring 2021G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Users Most Likely to Recommend +6 more




Spring 2021G2 Local Marketing Awards
Overall Leader Award High Performer - ENT Best Results - MM Best Meets Requirements - MM +13 more

Spring 2021Top Performer Award

Spring 2021GetApp Category Leaders

Spring 2021The 2021 Capterra Shortlist

Spring 2021Software Advice Frontrunners

Spring 2021Top 20 Customer Experience Software Products of 2021

Spring 2021Best Survey Software Companies of 2021

Spring 2021Best Live Chat Software of 2021

Spring 2021BeBest SMS Marketing Software of 2021

Spring 2021Best Reputation Management Software of 2021
2021 Awards




G2 SMS Marketing Awards
Overall Leader Award Overall Leader - MM Users Most Likely to Recommend - MM Easiest Admin - MM +4 more




G2 Experience Management Awards
Overall Leader Award High Performer - ENT Fastest Implementation - ENT Overall Best Est. ROI +12 more




G2 Live Chat Awards
Overall Leader Award High Performer - ENT Best Support - ENT Easiest to Do Business With - ENT +9 more




G2 Online Reputation Management Awards
Overall Leader Award Best Relationship - MM Overall Best Results Overall Best Usability +8 more




G2 Local Listing Management Awards
Overall Leader Award High Performer - ENT Overall Fastest Implementation Best Relationship - MM +20 more




G2 Conversational Marketing Awards
Overall High Performer High Performer - MM Users Most Likely to Recommend - MM Overall Best Usability +6 more




G2 Local SEO Awards
Overall Leader Award Overall Easiest Setup Overall Users Most Likely to Recommend Overall Best Meets Requirements +20 more




G2 Mobile Marketing Awards
Overall Leader Award Fastest Implementation - MM Easiest to Do Business With - MM Easiest to Use - MM +10 more




G2 Chatbots Awards
Overall Leader Award High Performer - MM Users Most Likely to Recommend - MM Overall Easiest Admin +6 more




G2 Conversational Customer Engagement Awards
Overall Leader Award Overall Best Relationship Users Most Likely to Recommend - MM Easiest to Use - MM +7 more




G2 Customer Advocacy Awards
Overall Leader Award Overall Easiest Setup Overall Best Relationship Overall Users Most Likely to Recommend +6 more




G2 Local Marketing Awards
Overall Leader Award High Performer - ENT Best Results - MM Best Meets Requirements - MM +13 more

Top Performer Award

GetApp Category Leaders

The 2021 Capterra Shortlist

Software Advice Frontrunners

Top 20 Customer Experience Software Products of 2021

Best Survey Software Companies of 2021

Best Live Chat Software of 2021

BeBest SMS Marketing Software of 2021

Best Reputation Management Software of 2021
2020 Awards




Spring 2020G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest ResultsBest RelationshipBest UsabilityMomentum Leader




Spring 2020G2 Enterprise Feedback Management Awards
Leader: Overall, SMB & MMBest RelationshipBest UsabilityBest ResultsMomentum Leader




Spring 2020G2 Live Chat Awards
Leader: Overall, SMB & MMBest UsabilityBest RelationshipMomentum LeaderEasiest Admin




Spring 2020G2 Survey Awards
Leader: Overall, SMB & MMBest ResultsBest UsabilityEasiest to Use: ENTBest Relationship




Spring 2020G2 Local SEO
Leader: Overall, SMB & MMMomentum LeaderBest UsabilityBest RelationshipBest Support

Spring 2020Featured Customers Customer Success Award

Spring 2020TrustRadius Top Rated Award Winner

SPRING 2020G2 Local Marketing

Spring 2020G2 Local Listing Management

SPRING 2020Top Survey & Polling Software on Crozdesk

SPRING 2020Top Customer Engagement Software

SPRING 2020Top 20 Feedback Management Awards

SPRING 2020Top 20 Customer Experience Award

SPRING 2020Crozdesk Happiest Users

SPRING 2020Crozdesk Happiest Users
2020 Awards




G2 Online Reputation Management Awards
Leader: Overall, SMB, MM & ENTBest ResultsBest RelationshipBest UsabilityMomentum Leader




G2 Enterprise Feedback Management Awards
Leader: Overall, SMB & MMBest RelationshipBest UsabilityBest ResultsMomentum Leader




G2 Live Chat Awards
Leader: Overall, SMB & MMBest UsabilityBest RelationshipMomentum LeaderEasiest Admin




G2 Survey Awards
Leader: Overall, SMB & MMBest ResultsBest UsabilityEasiest to Use: ENTBest Relationship




G2 Local SEO
Leader: Overall, SMB & MMMomentum LeaderBest UsabilityBest RelationshipBest Support

Featured Customers Customer Success Award

TrustRadius Top Rated Award Winner

G2 Local Marketing

G2 Local Listing Management

Top Survey & Polling Software on Crozdesk

Top Customer Engagement Software

Top 20 Feedback Management Awards

Top 20 Customer Experience Award

Crozdesk Happiest Users

Crozdesk Happiest Users
2019 Awards

SPRING 2019G2 Online Reputation Management Awards

Spring 2019G2 Enterprise Feedback Management Awards

SPRING 2019G2 Survey Awards

Spring 2019G2 Live Chat Awards
2019 Awards

G2 Online Reputation Management Awards

G2 Enterprise Feedback Management Awards

G2 Survey Awards
