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Jay diagnoses and fixes AI visibility, by location

Jay, the Birdeye AI agent mascot
Tracks visibility across ChatGPT, Gemini, Claude, and more
Diagnoses what's costing you visibility
Fixes it by orchestrating multiple agents

Tracking AI visibility is table stakes.
Jay improves it across locations.

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30%

AI visibility increase

53%

Increase in lead volume

74%

Recommendations accepted

"AI Search has been one of those right-tool, right-time moments — helping us lay the foundation to show up better, with the right words in our community descriptions."

Shannon Novak
Shannon NovakSenior Managing Director of Marketing,
Arrow Senior Living

"Birdeye has helped us tremendously with staying relevant amongst our competition. Our profiles are always updated, ensuring we never miss out on AI visibility."

Pasjion Savage
Pasjion SavageDrucker and Falk

Tracking AI visibility at a brand level is not enough

  • 1,762 multi-location brands analyzed, across 16,240 location-level scans
  • 1 in 5 locations is invisible in AI search — absent, not just ranked low
  • Up to a 50-point visibility gap between a brand's best and worst location
The Location Blind Spot in AI Search 2026 report cover

From insight to action

See your full AI search picture

Your visibility score and Share of Voice, by location, across ChatGPT, Gemini, Claude, and more.

Know what's costing you visibility

Citations, accuracy, and website signals — the exact causes behind every score.

Fix what matters most

Listings, blogs, FAQs, and reviews — generated and applied, ranked by impact.

One Marketing Coworker—you coach him, he orchestrates the rest

See your full AI search picture

Track your Visibility Score and Share of Voice — at both brand and location level, across ChatGPT, Gemini, Perplexity, and more.

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See your full AI search picture

Make sure no location is left behind on AI search

See which AI answers you appear in, which competitors get recommended instead, and why — for prompts like "best [service] near me," location by location.

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Make sure no location is left behind on AI search

Know what's costing you visibility

See which sources AI engines cite in your category, whether you appear in them, and how your website holds up against AI optimization criteria.

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Know what's costing you visibility

Fix what matters most

The AI Search Optimization Agent ranks every fix by impact, then deploys the right agent — content, listings, or reviews — to close it.

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Fix what matters most

One visibility drop. Jay orchestrates

every agent that can fix it.

For example — Riverside's visibility score drops behind a competitor for "emergency dental care near me."

  • Finds what's causing it

    The AI Search Optimization Agent traces the drop to a wrong listing field and a missing content theme.

  • Fixes the listing

    Summons the Listings Optimization Agent to correct the inaccurate field.

  • Fills the content gap

    Summons the Blog Page Agent to publish on the theme where visibility is weakest.

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See Jay in action

Watch Jay track, diagnose, and fix AI visibility.
At every location.

Jay AI mascot

Frequently Asked Questions

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What is AI search visibility?

AI search visibility refers to how often your business appears in answers generated by AI engines like ChatGPT, Gemini, Perplexity, and others. The process of influencing your AI visibility is known as generative engine optimization (GEO) or answer engine optimization (AEO). AI Search measures these mentions, unearths the underlying citations, and gives you recommendations to improve AI search performance across locations and themes.

What LLMs can Birdeye track and optimize across?

Birdeye AI Search offers complete coverage at a location-level for ChatGPT, Claude, Perplexity, Gemini, Google AI Overviews and AI Mode, Grok and more.

How is AI Search different from other GEO or AEO tools?

Most GEO tools track brand-level visibility. AI Search tracks visibility for every location. It shows which locations appear in AI answers, which are missing, and the issues holding them back. It connects those insights to listings, reviews, and content giving multi-location brands a complete picture that location-agnostic tools can’t offer.

What are citations?

Citations are the websites, listings, and pages that AI engines use to generate answers. AI Search shows which sources contribute most to your visibility and how they influence AI-generated recommendations. You can use these insights to optimize your content strategy and show up better in AI answers.

How can AI Search help my local business rank higher in AI search?

AI Search data driven insights what’s missing from your business data, profiles, and website. It provides prioritized actions—such as fixing listings, improving reviews, strengthening content, or expanding FAQs—to improve how AI engines interpret and recommend your brand.

Does AI Search work for multi-location businesses?

Yes. In fact, AI Search is built for brands with many locations. It measures visibility and sentiment for each location and highlights where you appear, where you’re missing, and what each location needs to improve.

Why do multi-location brands need a specialized GEO tool?

AI discovery happens at the location level. Each location has its own data, reviews, content, and reputation signals. AI engines read these signals separately and often recommend some locations while ignoring others. An AI Search tool like birdeye AI Search is built for multi-location brands gives you visibility, diagnostics, and actions for every location—so you can improve consistency, quality, and coverage across your entire network.

What kind of insights does Birdeye AI Search provide?

Birdeye AI Search surfaces:

  • Brand and location visibility scores
  • Ranking trends across prompt clusters
  • Citations used by AI engines
  • Strengths and weaknesses in AI descriptions
  • Recommended actions to improve visibility
  • Theme and prompt coverage
  • Competitor visibility trends

Why do certain locations appear in AI results while others don’t?

AI engines prioritize locations with strong data quality, accurate listings, consistent reviews, and complete profiles. AI Search identifies which locations are missing and tells you exactly what improvements they need.

How do AI engines decide which businesses to recommend?

AI engines like ChatGPT and Gemini consider multiple factors:

  • Consistency and accuracy of business information
  • Review quality and volume
  • Website content and theme coverage
  • Citations from trusted sources
  • Category relevance and authority

AI Search measures these signals and shows how they affect your visibility.

Can Birdeye AI Search improve local SEO as well as AI visibility?

Yes. While AI Search is built primarily to improve your performance on generative engines, many actions that improve AI visibility—accurate listings, strong reviews, better content—also improve traditional local SEO performance..

What types of businesses benefit most from Birdeye AI Search?

AI Search is especially valuable for multi-location brands such as:

  • Healthcare groups, Dental and medical practices
  • Restaurant chains
  • Retail and service chains
  • Real estate, property management, and senior living facilities
  • Automotive dealerships and service providers
  • Contractors and home services providers
  • Legal, insurance and financial services

Does Birdeye AI Search show why an AI engine interprets my brand a certain way?

Yes. Birdeye AI Search reveals recurring themes, sentiment patterns, strengths, weaknesses, and the sources AI engines use. This helps you understand why your brand appears—or doesn’t appear—in AI-generated answers.

What actions can I take based on Birdeye AI Search insights?

Birdeye AI Search suggests concrete actions such as:

  • Fixing inaccurate business data
  • Updating services on your website and key listing sites
  • Adding FAQs
  • Building location-specific pages
  • Improving review volume
  • Addressing negative sentiment
  • Optimizing themes and content

Can I track improvements over time?

Absolutely. Birdeye AI Search provides trends for visibility scores, citation changes, sentiment improvements, and theme-level signals so you can monitor progress across every location on a month-on-month basis.

How do I correct wrong or outdated information an AI engine shows for a specific location — wrong hours, wrong address, the wrong branch?

Birdeye AI Search's Accuracy report identifies which source AI is pulling incorrect information from — whether that's a managed listing Birdeye can update directly, or an unmanaged source like a forum or third-party directory. For managed sources, Birdeye pushes the correction automatically. For unmanaged sources, the report tells you exactly where the bad data originates so you can address it directly.

How does Birdeye know what ChatGPT, Gemini, and Perplexity say about each of my locations, and how current is that data?

Birdeye runs live queries across every major AI engine — measuring the actual answers returned to real users, not just API samples. Scan frequency is configurable by location, with weekly scans available for brands that need the most up-to-date picture.

Is my location and customer data secure? Is Birdeye SOC 2, GDPR, and HIPAA compliant?

Yes. Birdeye is SOC 2 Type II certified, GDPR compliant, and HIPAA compliant. Enterprise security documentation is available on request. Learn more

Can Birdeye automatically fix AI visibility issues across all my locations, or does it only surface recommendations?

Both. Birdeye AI Search surfaces ranked recommendations by location and impact. AI Search agents — including Blog Creation, FAQ Creation, and Listings Optimization — can then execute those fixes automatically, without your team needing to action each one manually. You control how much is automated and how much requires approval.

What tools does Birdeye AI Search replace for managing AI visibility across many locations?

AI Search replaces standalone AEO and GEO trackers for multi-location brands. Because it also executes fixes — updating listings, generating reviews, publishing content — it consolidates what would otherwise require a separate tracker, content tool, and listings management platform.

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