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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great product! I am easily to see our reviews, and respond in a timely manner." What do you like best about Birdeye? I love the ability to see all my reviews in one location versus having to go to each site individually. The scoring for surveys, reviews, etc. is very helpful to us in determining our market strategies. The product is very versatile, and we use it daily. What do you dislike about Birdeye? My only con would be that the reviews on CARS.com and YELP are slow to come in. It typically takes a day or two after the... read more
Business response:
Wow, love the feedback! We enjoy hearing that you are using the platform daily and utilizing multiple tools. Thanks for choosing BirdEye as your online reputation management :)
"BirdEye manages our listings, review campaigns and more!" What do you like best about Birdeye? Simple and intuitive. Amazing support staff!! What do you dislike about Birdeye? Currently I there isn't an aspect of BirdEye that disappoints me. Recommendations to others considering Birdeye: Great price, support, and product. I spent weeks going through demos with other programs, such a waste of time, should have trusted more reviews about BirdEye! What problems is Birdeye solving and how is that benefiting you? Managing review... read more
Business response:
Thank you, for sharing your feedback on G2! We appreciate you choosing BirdEye for your online reputation management. We love hearing how helpful the platform has been for you.
"A great way to manage reviews in one medium" What do you like best about Birdeye? I love that everything is in one place. I don't need to check Yelp, Google and Facebook all separate. Plus I can send out my own surveys to clients and get a more accurate I idea of where our image is at without having to check multiple platforms. What do you dislike about Birdeye? I really haven't found anything I don't like currently. Recommendations to others considering Birdeye: Totally worth the price. What problems is Birdeye solving and... read more
Business response:
Very glad to hear that you are taking advantage of the survey feature and gathering feedback from your customers. Thank you for being a part of the BirdEye nest!
"Great for reviews and very easy to use" What do you like best about Birdeye? I like that this is a very easy system to use and that it can be linked to as many social media sites as you choose. It also immediately informs me when we have a review so that I can reply promptly. What do you dislike about Birdeye? I cannot think of anything that I don't like. What problems is Birdeye solving and how is that benefiting you? I am getting a lot more reviews on Google and facebook.
Business response:
Thank you Theresa for taking the time to leave us a review! It's great to hear that your experience with BirdEye has been positive. We appreciate you being a customer of ours.
"Birdeye is the best!!!" What do you like best about Birdeye? Birdeye's ease of use is great. Their webiste is wonderful to navigate ands easy to send review invites. It is super easy on the customers end to set up and leave a review. We really appriciate the job Birdeye does!!! The Campaigns are great as well. All in all it is a marvelous website. thank you so much!!! What do you dislike about Birdeye? I have not found anything that I dislike as of yet. We do wish however we would be able to know the reviewers email or some... read more
Business response:
Hi Ryan, thank you for leaving us a thorough review! We greatly appreciate your feedback. We are happy to hear the product has been benefiting your business and seamless to use.
"It works" What do you like best about Birdeye? Captures client attention and encourages their review of your service. What do you dislike about Birdeye? As I am just beginning my Birdeye experience I've not found a fault with their program. What problems is Birdeye solving and how is that benefiting you? The challenge of getting the client to complete and send the review.
Business response:
Welcome to the nest! Glad to hear that the platform has been capturing the attention of your clients to leave your business a review. Please reach out if you need any additional services!
"Birdeye" What do you like best about Birdeye? Birdeye makes it very easy for businesses and their customers to provide inline reviews. What do you dislike about Birdeye? I wish that the Birdeye platform integrated with my CRM software better. Recommendations to others considering Birdeye: Talk with their organization to see all that they. Can do for you. What problems is Birdeye solving and how is that benefiting you? Making it extremely easy for patients to connect with Google to provide reviews.
Business response:
We love the feedback, Robert! I'm glad you see how user-friendly the platform is for both the business and customer. Thank you for choosing BirdEye as your online reputation management!
"Accurate and fast review." What do you like best about Birdeye? Efficient and quick service. Gives clients anonymous opportunity to give genuine feedback. What do you dislike about Birdeye? No incentive for clients to participate other than if something went really good or really bad. Seems like the surveys come back inconsistently. What problems is Birdeye solving and how is that benefiting you? .
Business response:
Thank you for leaving us a great star rating and taking the time to share your feedback! Here's a link that might give you some ideas to help your business out with the survey feature. https://birdeye.com/blog/customer-satisfaction-survey/ Please reach out if you need any additional service!
"Positive feedback" What do you like best about Birdeye? You can save short cuts for common reviews. What do you dislike about Birdeye? It does not allow you to respond to sites such as yelp or weedmaps. Recommendations to others considering Birdeye: Easy to use and super helpful having all reviews in one place. What problems is Birdeye solving and how is that benefiting you? Great way to see what folks are saying across multiple review sites.
Business response:
Hi Jessica, I'm happy to hear that the review managing and monitoring feature has been a help when it comes to keeping track of all of your reviews. We appreciate your post and your recommendation to others!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,684 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 9:00 a.m.