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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great for reviews and very easy to use" What do you like best about Birdeye? I like that this is a very easy system to use and that it can be linked to as many social media sites as you choose. It also immediately informs me when we have a review so that I can reply promptly. What do you dislike about Birdeye? I cannot think of anything that I don't like. What problems is Birdeye solving and how is that benefiting you? I am getting a lot more reviews on Google and facebook.
Business response:
Thank you Theresa for taking the time to leave us a review! It's great to hear that your experience with BirdEye has been positive. We appreciate you being a customer of ours.
"Birdeye is the best!!!" What do you like best about Birdeye? Birdeye's ease of use is great. Their webiste is wonderful to navigate ands easy to send review invites. It is super easy on the customers end to set up and leave a review. We really appriciate the job Birdeye does!!! The Campaigns are great as well. All in all it is a marvelous website. thank you so much!!! What do you dislike about Birdeye? I have not found anything that I dislike as of yet. We do wish however we would be able to know the reviewers email or some... read more
Business response:
Hi Ryan, thank you for leaving us a thorough review! We greatly appreciate your feedback. We are happy to hear the product has been benefiting your business and seamless to use.
"It works" What do you like best about Birdeye? Captures client attention and encourages their review of your service. What do you dislike about Birdeye? As I am just beginning my Birdeye experience I've not found a fault with their program. What problems is Birdeye solving and how is that benefiting you? The challenge of getting the client to complete and send the review.
Business response:
Welcome to the nest! Glad to hear that the platform has been capturing the attention of your clients to leave your business a review. Please reach out if you need any additional services!
"Birdeye" What do you like best about Birdeye? Birdeye makes it very easy for businesses and their customers to provide inline reviews. What do you dislike about Birdeye? I wish that the Birdeye platform integrated with my CRM software better. Recommendations to others considering Birdeye: Talk with their organization to see all that they. Can do for you. What problems is Birdeye solving and how is that benefiting you? Making it extremely easy for patients to connect with Google to provide reviews.
Business response:
We love the feedback, Robert! I'm glad you see how user-friendly the platform is for both the business and customer. Thank you for choosing BirdEye as your online reputation management!
"Accurate and fast review." What do you like best about Birdeye? Efficient and quick service. Gives clients anonymous opportunity to give genuine feedback. What do you dislike about Birdeye? No incentive for clients to participate other than if something went really good or really bad. Seems like the surveys come back inconsistently. What problems is Birdeye solving and how is that benefiting you? .
Business response:
Thank you for leaving us a great star rating and taking the time to share your feedback! Here's a link that might give you some ideas to help your business out with the survey feature. https://birdeye.com/blog/customer-satisfaction-survey/ Please reach out if you need any additional service!
"Positive feedback" What do you like best about Birdeye? You can save short cuts for common reviews. What do you dislike about Birdeye? It does not allow you to respond to sites such as yelp or weedmaps. Recommendations to others considering Birdeye: Easy to use and super helpful having all reviews in one place. What problems is Birdeye solving and how is that benefiting you? Great way to see what folks are saying across multiple review sites.
Business response:
Hi Jessica, I'm happy to hear that the review managing and monitoring feature has been a help when it comes to keeping track of all of your reviews. We appreciate your post and your recommendation to others!
"Practice Marketing Liaison" What do you like best about Birdeye? the platform is intuitive and provide the data we need. What do you dislike about Birdeye? You can export out data to an excel document to share with teams unless having to go through you rep. What problems is Birdeye solving and how is that benefiting you? getting insight on how our clinics are running operationally.
Business response:
Glad to hear you're enjoying the platform! Thank you for taking the time to leave us your feedback.
"This system is great for business!" What do you like best about Birdeye? Easy to use and easy to navigate through for customers What do you dislike about Birdeye? Need for the link to appear rather than sending the review to the website Recommendations to others considering Birdeye: Works well for our company with a fast response time What problems is Birdeye solving and how is that benefiting you? Getting new reviews from our customers.
Business response:
Thank you for the 5-star rating!
"Dramatic improvement in reviews!" What do you like best about Birdeye? I definitely like the portal and being able to see everything in one place What do you dislike about Birdeye? I don't like the changes that were made to the filters Recommendations to others considering Birdeye: Using Birdeye we have watched our reviews on Google go from a 1.6 when we started in February 2019 to hitting a 4.0 last week (Nov 2019). Our CEO is ecstatic and happy with the increase. The improved reviews have helped us better retain customers... read more
Business response:
This is what we like to hear! We enjoy reading your success story with the BirdEye platform. Great work! Thank you for sharing.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,548 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 6:00 p.m.