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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
"Great Way to Collect Reviews" What do you like best about Birdeye? Easy way to collect reviews from clients. What do you dislike about Birdeye? It is on the expensive side--best for established businesses. What problems is Birdeye solving and how is that benefiting you? Cohesive way to get reviews that is easy for all involved.
"Birdeye works pretty well. Has a lot of cool features. Easy to use. Can be glitchy sometimes." What do you like best about Birdeye? I like the analytics. Reviewing ratings from across the internet on one platform. What do you dislike about Birdeye? Surveys can be glitchy at times. It can take awhile to get it working properly. Recommendations to others considering Birdeye: It is good. Not amazing. Birdeye gets the job done but does have some glitches and is not perfect. What problems is Birdeye solving and how is that be... read more
"The BirdEye support team has been super helpful since we have begun using their platform!" What do you like best about Birdeye? The BirdEye platform is very straight forward and easy to use! What do you dislike about Birdeye? Not being able to share Facebook reviews onto Google. What problems is Birdeye solving and how is that benefiting you? Our review ratings! Benefits our company perception and sales efforts.
"The website is very easy to use! Trainings are very informative" What do you like best about Birdeye? The multiple features the website has to offer. What do you dislike about Birdeye? The pricing may be a little high for small business owners who would like to sign up for BirdEye. Recommendations to others considering Birdeye: I would advise others to take advantage of the amazing trainings given by the BirdEye Staff. It makes understanding the website a lot easier. What problems is Birdeye solving and how is that benefiti... read more
"Makes it easier for your client's to leave reviews!" What do you like best about Birdeye? Ease of use. I like being able to send our clients a link to their phone and email that takes them right to our Google and Facebook pages. I also love the message section and how it complies the messages from all of our platforms in the same spot. What do you dislike about Birdeye? Sometimes it is still hard to get reviews from our clients. If you added an incentive option that would be great. If we could add an instant e-gift card for... read more
"Informative" What do you like best about Birdeye? Birdeye is easy to use. We get feedback from our clients that we wouldn't otherwise receive. What do you dislike about Birdeye? Nothing. So far Birdeye has exceeded my expectations. Recommendations to others considering Birdeye: BirdEye is an excellent tool for clients to provide feedback of the services provided to them. I would highly recommend BirdEye. What problems is Birdeye solving and how is that benefiting you? We are able to get our clients feedback on the services ... read more
"Birdeye is great!" What do you like best about Birdeye? They are great to work with and they have helped us to increase our online reviews effortlessly. Customer service is great as well. What do you dislike about Birdeye? Some of their features should be further tested before releasing to their clients. The text message feature works great now but had issues during setup. What problems is Birdeye solving and how is that benefiting you? We struggled getting clients to leave us reviews and Birdeye has decreased the time I ha... read more
"Great Experience" What do you like best about Birdeye? The support given by the company is excellent. I rarely have any issues but when I do they are quick to help. I like it because it makes it easy for clients to leave review without me having to initiate the review. What do you dislike about Birdeye? I don't like that there is not an option to leave a google review. I have my birdeye reviews and no google reviews.. What problems is Birdeye solving and how is that benefiting you? Just not having to follow up on reviews. S... read more
Thank you to Amanda M. for the amazing service you provided today! With all that's going on in the world today regarding Covid 19, Amanda put my mind at ease. I appreciate the professionalism and knowledge you've provided me regarding my account!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.9 star rating with 7,812 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 9:00 a.m.