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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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"BirdEye makes managing reviews a breeze for Regional Managers" What do you like best about Birdeye? I love the advanced filtering options that BirdEye offers. The ability to identify specific reviews based on the source, time-frame and type of review is crucial to gain a true birds eye view on how your business is performing. I also appreciate the ticketing feature which allows me to assign reviews to various team members and ask for additional feedback if needed. What do you dislike about Birdeye? The inability to connect ... read more
"Great Review Service" What do you like best about Birdeye? I'm using this platform to help grow my internet presence, and it has been super effective in getting quality reviews from my customers. I send a text message through the app and my customer gets a link to give me a review on Facebook and Google. I love that! It makes connecting my customers with potential buyers really easy, and my customer doesn't feel as if they are being put out to get a review in place for my business. No searching on the internet and no trying... read more
"Store level actionable insights" What do you like best about Birdeye? We love having every store being able to see a dashboard of their ratings and reviews performance. What do you dislike about Birdeye? I sometimes wish we had more consultation and recommendations on how to optimize. What problems is Birdeye solving and how is that benefiting you? Automating and sharing ratings and reviewed.
"BirdEye view of our operation!" What do you like best about Birdeye? Daily notifications are great! Great, quick snapshot of our recent questions, comments and concerns. What do you dislike about Birdeye? Since i am not a DAILY user of BirdEye, only an executive summary user, I do not have any negatives to note at this time. What problems is Birdeye solving and how is that benefiting you? We are solving the issue of the tedious task of gathering feedback from various sources.
"CARRIAGE HOUSE APARTMENTS" What do you like best about Birdeye? All the information being in easy to use reports. It's easy to navigate the system. What do you dislike about Birdeye? There isn't anything that I dislike so far. What problems is Birdeye solving and how is that benefiting you? Keeping track of reviews has helped me know the areas that I need to work on
"I've had a great experience using BirdEye from the level of a District Manager." What do you like best about Birdeye? I enjoy the Intuitive interface and straight forward reporting that BirdEye provides along with the variety of reporting and parsing that is available. It allows me to dig into site performance or view market trending info with ease. What do you dislike about Birdeye? There is little to dislike. The only thing that i would add is allowing more user control of admin level functions having to do with allocatio... read more
"This is a great system for us and our buyers!" What do you like best about Birdeye? It’s very user friendly and is great with updates. What do you dislike about Birdeye? I wish that all the reviews were in the same spot, and not divided into different tabs. Recommendations to others considering Birdeye: BirdEye is a great service and has really helped us connect with our customers! What problems is Birdeye solving and how is that benefiting you? Getting reviews for specific branches of our company, which is a big help.
"Love this!!" What do you like best about Birdeye? This website has made our business so easy to get more and better reviews! Recommend this to anyone trying to get their name/business out there and started! What do you dislike about Birdeye? I dislike that we never used this before today! What problems is Birdeye solving and how is that benefiting you? The only problem was not having enough reviews from patients but that's not a problem anymore!
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,493 reviews.
When is Birdeye open?
Birdeye is closed now. It will open on Monday at 8:00 a.m.