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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Happy with the help i received.
When I was sold this subscription I was told employee tagging was as easy as using the assisted by field. Come to find out, that only counts your review requests. The process to have the employees tagged is quite easy, I just wish I had known before.
I was told by my sales rep when I signed up that my customers were able to post the reviews on their GMB and Facebook in the reviews section not as just a post. Kind of misleading.
A little difficult to understand. Answered call quickly and professionally More information on why review request aren't reaching our customers
Associate was very helpful and I believe she really cared about my concerns and tried to help
The support representative was able to get me to reset my password and educated me how the review process worked! I never received any of this from Legwork!
If only Birdeye does appointment confirmations If only they allow control of the timing when survey requests should be sent (6.30-7pm are just not good times and you can’t change that!!)
All my questions were answered.
The representative I spoke to was very hard to understand. That is frustrating when you are trying to do business.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,499 reviews.
When is Birdeye open?
Birdeye is open now. It will close at 5:00 p.m.