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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I was told by my sales rep when I signed up that my customers were able to post the reviews on their GMB and Facebook in the reviews section not as just a post. Kind of misleading.
A little difficult to understand. Answered call quickly and professionally More information on why review request aren't reaching our customers
Associate was very helpful and I believe she really cared about my concerns and tried to help
The support representative was able to get me to reset my password and educated me how the review process worked! I never received any of this from Legwork!
If only Birdeye does appointment confirmations If only they allow control of the timing when survey requests should be sent (6.30-7pm are just not good times and you can’t change that!!)
All my questions were answered.
The representative I spoke to was very hard to understand. That is frustrating when you are trying to do business.
Proficient tech, accent understandable, and understood my rapid fire American very well. Experience would have be quicker if we switched to audio sooner
The representative helped me resolve the problems I was having. Hopefully the issue won't repeat itself in the future.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,510 reviews.
When is Birdeye open?
Birdeye is closed now. It will open at 8:00 a.m.