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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had bankruptcy and eviction that was of great concern to me after I left an abusive relationship. I couldn’t believe that my credit score could be 810 with the help of a reliable credit professional named CREDIT TRINITY CARE. He was able to raise my credit score to 810 (excellent) and deleted all negative items on my credit report within 72 hours. He also helped me increase my credit card limit to $15,000 and placed some good trade lines on my report within 5 to 7 business days. He is the best amongst all and his service i... read more
Akshita was amazing and there for us every step of the way. She helped answer our questions, problem solve, and make us feel comfortable with Birdeye. The platform is easy to use and has been great for handling our reviews!
Akshita has been great. Extremely helpful, friendly, and responsive!
I felt the implementation was easy and pretty self-explanatory. Akshita and Samar were helpful with the questions we had. Unfortunately after two weeks of using the new service, we felt communication got a bit lost and some of the important features we need to make texts useful aren't available to us.
Suggestion: Please make it easier to find/ copy our personal URL so we can add it as a hyperlink on our emails to clients.
Sent a request to your support email and received a phone call within 10 minutes of submitting my request.
Bad experience
Business response:
Hi Ryan, feel free to reach out to me at jennifer@birdeye.com with some details so I can assist you.
No bullshit. Asked for an API key and was given it immediately.
The support team member, Girish Pacherwal, was great. However, our account representative and any other contact outreach has been beyond unsatisfactory. I have sent over 5 emails to our account rep with zero response in over 2 months. Then, after requesting a change, I am told someone tried to call me. No one did, I have no missed calls or voicemails. I need answers from our rep, or to have a new one assigned, and the follow through on this has been pathetic. I am deeply discouraged by the lack of communication. However, you... read more
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,628 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.