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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Suggestion: Please make it easier to find/ copy our personal URL so we can add it as a hyperlink on our emails to clients.
Sent a request to your support email and received a phone call within 10 minutes of submitting my request.
Bad experience
Business response:
Hi Ryan, feel free to reach out to me at jennifer@birdeye.com with some details so I can assist you.
No bullshit. Asked for an API key and was given it immediately.
Bird eye has helped me to get from 1 review to over 200 legitimate 5 star reviews.
The support team member, Girish Pacherwal, was great. However, our account representative and any other contact outreach has been beyond unsatisfactory. I have sent over 5 emails to our account rep with zero response in over 2 months. Then, after requesting a change, I am told someone tried to call me. No one did, I have no missed calls or voicemails. I need answers from our rep, or to have a new one assigned, and the follow through on this has been pathetic. I am deeply discouraged by the lack of communication. However, you... read more
Already filled this out
Akshita did an excellent job helping me navigate the Birdeye platform and integrate the social media pages of newly-purchased practices so we could manage everything from Birdeye. Good overall experience, she was extremely helpful.
We like Avinash Nagpal
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,608 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.