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| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The call background noise was very loud and distracted from the call.
Wish he could speak a little clearer; a bit hard to understand when on the phone
It was a great experience and made it very easy for me. Great job!
They were able to answer my questions very clearly. Communication was very good.
Birdeye rep was fine, Would have been nice to get some steps to follow to contest a negative Google review on a law firm account from a reviewer who has never been a client of the firm.
good service nice agent.
I covered the entire checklist beforehand, but there was information requested on the on boarding call that I didn't know off the top of my head. They requested the location/provider ID from our PMS. We weren't able to fully do the integration without this information. It would be nice if it was added to check-list so I could have gotten it before-hand. I also had asked a question via email prior to the on boarding call, but never got a reply. The implementation adviser said they replied to my email, but I did not get it, no... read more
Good Job
One of two items couldn't be resolved (Embedding the Birdeye account page within an iframe on client page). Support said could not be done and did not offer to look into it.
Birdeye has a 4.8 star rating with 8,521 reviews.
Birdeye is open now. It will close at 5:00 p.m.