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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,554 reviews
    Select a rating
    J P.'s profile image
    J P. 
    6 years ago

    I DON'T KNBOW WHO THESE SAPMAEERS ARE. BUT I HOPE THEY ENDUP IN JAIL SOON 

    Shannon M.'s profile image
    Shannon M. 
    6 years ago

    I want to use to use this service on my NO DEPOSIT ELECTRICITY TEXAS SameDayElectricity 

    JUDY B.'s profile image
    JUDY B. 
    7 years ago

    What a shame. We really needed your help and the gentleman who called managed to successfully talk me out of the deal. I don’t mind that I’m a small business and ‘probably couldn’t afford’ the service. I’m possibly old enough to be his mother and I don’t take that level of disrespect from anyone. I wish you the best for your business. 

    Deb H.'s profile image
    Deb H. 
    7 years ago

    When I signed up so I could see the demo, I was never provided with a path to see the demo. Instead, I got about 10 emails in the first day! After 3, I clicked the unsubscribe button. Two weeks later, after responding to "customer service" reps and demanding I be unsubscribed, I just had to file a complaint with the feds. 

    Business response:

    Hi Deb, Thanks for your feedback. I have made sure your email is unsubscribed from all future marketing emails. We're very sorry for the frustration. You can contact me directly at jennifer@birdeye.com if you have any further concerns. Jennifer Campisi Mgr, Customer Happiness 

    Justin D.'s profile image
    Justin D. 
    7 years ago

    BuzzBin Media is a partner of BirdEye. Wanted to let you know we have been for a year or so and are now really putting on the gas to resell your product. Look forward to updates and continued partnership. 

    Dr. G.'s profile image
    Dr. G. 
    7 years ago

    It was fantastiic untill december . I have not recieved any New reviews . With 17 requests . 

    Tom P.'s profile image
    Tom P. 
    7 years ago

    We have been BirdEye customers for quite some time. I am a believer in the review process for all businesses regardless of the platform. I am aware of certain pitfalls with false or misleading reviews, however an intelligent consumer will generally take the reviews overall as a whole and know that one or two reviews may not be accurate taken out of context. BirdEye helps in this area by holding a review for the business to see and decide how to proceed. This helps a business to contact the consumer and resolve an issue befor... read more

    Gerry G.'s profile image
    Gerry G. 
    7 years ago

    Auto pilot!!! 

    Max H.'s profile image
    Max H. 
    7 years ago

    No public pricing; no thanks. Horrible customer experience. I just want pricing information, so visited the pricing page and had to fill out some form, but that didn't work because the form doesn't recognize my phone number (?!) So I opened the help widget. Some dumb bot asked me a bunch of questions but choked on my phone number. So I called them, and some guy asked the same bunch of questions even though I'm already in their Saleforce by now. So I get transferred and some lady gives tells me pricing depends on features but... read more

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,554 reviews. 

    When is Birdeye open?

    Birdeye is closed now. It will open tomorrow at 8:00 a.m.