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Birdeye

4.8

    Location details

    WeekdayScheduleStatus
    Mon8:00 a.m. to 5:00 p.m.
    Tue8:00 a.m. to 5:00 p.m.
    Wed8:00 a.m. to 5:00 p.m.
    Thu8:00 a.m. to 5:00 p.m.
    Fri8:00 a.m. to 5:00 p.m.
    SatClosed
    SunClosed
    4.88,521 reviews
    Select a rating
    Jennifer's profile image
    Jennifer 
    6 years ago

    The call background noise was very loud and distracted from the call. 

    Guy G.'s profile image
    Guy G. 
    6 years ago

    Wish he could speak a little clearer; a bit hard to understand when on the phone 

    Karen w.'s profile image
    Karen w. 
    6 years ago

    It was a great experience and made it very easy for me. Great job! 

    Matt M.'s profile image
    Matt M. 
    6 years ago

    They were able to answer my questions very clearly. Communication was very good. 

    Kevin Q.'s profile image
    Kevin Q. 
    6 years ago

    Birdeye rep was fine, Would have been nice to get some steps to follow to contest a negative Google review on a law firm account from a reviewer who has never been a client of the firm. 

    Devin B.'s profile image
    Devin B. 
    6 years ago

    good service nice agent. 

    Jackie P.'s profile image
    Jackie P. 
    6 years ago

    I covered the entire checklist beforehand, but there was information requested on the on boarding call that I didn't know off the top of my head. They requested the location/provider ID from our PMS. We weren't able to fully do the integration without this information. It would be nice if it was added to check-list so I could have gotten it before-hand. I also had asked a question via email prior to the on boarding call, but never got a reply. The implementation adviser said they replied to my email, but I did not get it, no... read more

    Mike C.'s profile image
    Mike C. 
    7 years ago

    Good Job 

    Rachael K.'s profile image
    Rachael K. 
    7 years ago

    One of two items couldn't be resolved (Embedding the Birdeye account page within an iframe on client page). Support said could not be done and did not offer to look into it. 

    Frequently asked questions about Birdeye

    How is Birdeye rated?

    Birdeye has a 4.8 star rating with 8,521 reviews. 

    When is Birdeye open?

    Birdeye is open now. It will close at 5:00 p.m.