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Birdeye
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This Company is only interested in your money. They continue to bill you even after you cancel the services. DO NOT use these people. DO NOT set an account up on a credit card. If you already have a account set up, CANCEL it. If you are thinking of Signing up, DON'T!!! You will regret the level of service. They will say anything to get you inked. Don't believe a word they say!!
Business response:
Hi Richard, I would like to understand your experience more. We definitely pride ourselves on world-class customer service, so please reach out to me directly at ciera.saldona@birdeye.com so I can understand and fix the concerns you are facing.
I had bankruptcy and eviction that was of great concern to me after I left an abusive relationship. I couldn’t believe that my credit score could be 810 with the help of a reliable credit professional named CREDIT TRINITY CARE. He was able to raise my credit score to 810 (excellent) and deleted all negative items on my credit report within 72 hours. He also helped me increase my credit card limit to $15,000 and placed some good trade lines on my report within 5 to 7 business days. He is the best amongst all and his service i... read more
Akshita was amazing and there for us every step of the way. She helped answer our questions, problem solve, and make us feel comfortable with Birdeye. The platform is easy to use and has been great for handling our reviews!
Akshita has been great. Extremely helpful, friendly, and responsive!
I felt the implementation was easy and pretty self-explanatory. Akshita and Samar were helpful with the questions we had. Unfortunately after two weeks of using the new service, we felt communication got a bit lost and some of the important features we need to make texts useful aren't available to us.
Suggestion: Please make it easier to find/ copy our personal URL so we can add it as a hyperlink on our emails to clients.
Sent a request to your support email and received a phone call within 10 minutes of submitting my request.
Bad experience
Business response:
Hi Ryan, feel free to reach out to me at jennifer@birdeye.com with some details so I can assist you.
No bullshit. Asked for an API key and was given it immediately.
Frequently asked questions about Birdeye
How is Birdeye rated?
Birdeye has a 4.8 star rating with 8,593 reviews.
When is Birdeye open?
Birdeye is closed now. It will open tomorrow at 8:00 a.m.