Social Media Content Specialist (US Shifts) at Birdeye in Gurugram, India - Apply now!

About Birdeye

Birdeye builds AI coworkers for multi-location brands. Jay for marketing, Myna for operations, and Robin for customer experience orchestrate AI agents to win AI visibility, book appointments, and drive consistent CX at every location. They run on BirdAI, the Agent OS built on 13 years of multi-location data infrastructure and 3,000+ integrations. BirdAI consolidates every signal, reasons with industry, brand and location context, and acts autonomously or with a human in the loop.

Birdeye is trusted by the world's largest multi-location brands across healthcare, dental, restaurants, financial services, auto, retail, and property management. G2 ranks Birdeye #1 in Enterprise Multi-Location Marketing Platforms and named it to the 2026 Best Agentic AI Products list. Learn more at birdeye.com.

What You’ll Do

• Create Social Media content for Facebook, Instagram and Google
• Write social media copy suitable for B2B businesses in various industries including Property Management, Health, Retail, Food services, etc.
• Analyze and respond to incoming reviews
• Work directly with clients to finalize review responses

Responsibilities

• Manage a portfolio of clients and their social media and review presence (often 100+ locations)
• Deliver content services on time and with high quality
• Collaborate with cross-functional teams to ensure client satisfaction
• Communicate with clients on content and review response strategies

Skills

• Social media copywriting
• Attention to detail
• Cross-functional collaboration with Onboarding and Customer Success Teams
  
  

Why You’ll Join Us

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.