Birdeye and SuccessWare Integration

SuccessWare is a business management software for service businesses. It handles booking, dispatching, and field management on the same platform. With a fully integrated back-office software and mobile application, they are able to tailor to the needs of companies in the HVAC, electrical, plumbing, and roofing industries. Get new reviews or send out survey requests automatically with Birdeye and SuccessWare integration.

Experience seamless transition of customer data from SuccessWare to Birdeye via managed services. Post-transition of data, survey and review requests are automated.

• Send review requests to your clients automatically after a transaction has been completed
• Send out survey requests to get in-depth client feedback via email and SMS automatically
• Get new reviews on 150+ review sites including Facebook and Google
• Manage reviews within one comprehensive dashboard on desktop or via mobile app
• Get alerted about each incoming review via email and SMS
• Respond to reviews using auto-response templates and rules and manage client loyalty

Birdeye is a secure, all-in-one experience marketing platform. Start collecting, managing and leveraging reviews with Birdeye and SuccessWare.