SuccessWare is a business management software for service businesses. It handles booking, dispatching, and field management on the same platform. With a fully integrated back-office software and mobile application, they are able to tailor to the needs of companies in the HVAC, electrical, plumbing, and roofing industries.
Birdeye integrates with SuccessWare to send out review requests to their customers. This integration lets you send review requests automatically.
Once your Birdeye account is integrated with SuccessWare, Birdeye will pull the first name, last name, email address, and phone number of your customers based on certain defined triggers. After pulling your customer information into your Birdeye account, Birdeye will send out review requests every day, automatically. This creates a steady flow of incoming reviews that helps improve your search engine ranking and brand visibility so you’re found easily by prospective customers.