State of Online Reviews 2024
Online reviews can make or break a business — they drive customer decisions, influence brand perception, and impact bottom lines. Stop guessing about what matters most to your customers and discover data-driven insights that will propel your business forward.
This comprehensive report offers an unprecedented look into the world of online reviews, uncovering insights from 150,000+ businesses across various industries. Get ready to turn customer feedback into your competitive advantage.
What’s inside:
- The shifting landscape of review solicitation, with 60% of requests now sent via email
- An overview of trailblazers like Healthcare and Automotive, which sent the highest number of review requests
- How automation is revolutionizing review management, with 42% of responses now generated automatically
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
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