Free Guide

The 2021 state of online reviews: Finance edition

Most consumers don’t trust financial service businesses and finance is one of the least trusted sectors across all industries. For finance businesses seeking to change the narrative, effectively managing reviews is critical for accelerating growth. The more insights you have on industry trends, the better equipped you’ll be to make your reviews work for you - not against you.

We’ve analyzed our customer pool of over 11,000 finance businesses of all sizes to identify statistics, trends, tactics, and technology that will help you drive success with online reviews.

Download the full Guide

Industry
  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

Best phone number to reach you

In this guide, you’ll learn:

Highlights Image 189684555_1624994735070
What channels finance businesses are using to send review requests
Where borrowers are writing reviews online
The impact of COVID-19 on borrower reviews
How finance stacks up against other industries
Unique opportunities for finance businesses to generate more reviews
...and much more!

Birdeye gets you real results that help you be chosen

+350%
Increase in Google Reviews
+0.8 Stars
Increase in Google rating
+10%
Increase in revenue
Data is from over 60,000 Birdeye business customers

Start growing with Birdeye today!

Crown Icon
Birdeye: The Obvious ChoiceWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for businesses of all sizes.