The 2021 state of online reviews: Property management edition
93% of apartment seekers read online reviews in their rental property search. That means your reviews can either attract new residents or send them searching for a competitor. The more insights you have on industry trends, the better equipped you’ll be to make your reviews work for you - not against you.
We’ve analyzed our customer pool of over 4,000 property management businesses of all sizes to identify statistics, trends, tactics, and technology that will help you drive success with online reviews.
In this guide, you’ll learn:
- What channels property management businesses are using to send review requests
- Where residents are writing reviews online
- The impact of COVID-19 on resident reviews
- How property management stacks up against other industries
- Unique opportunities for property management businesses to generate more reviews
- ...and much more!
Birdeye gets you real results that help you be chosen
- +350%
- +0.8 Stars
- +10%
Data is from over 150,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
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