Birdeye Live Panel: The 2021 state of online reviews
Potential customers read your reviews every day. But where are they reading these reviews? Is your overall star rating higher or lower than the industry average? What steps are businesses like yours taking to solicit reviews from customers?
Recently, we analyzed the reviews of more than 70,000 businesses to answer questions like these. In this panel discussion, we’ll discuss the findings of our study with three marketing thought leaders from different verticals and break down what it means for your business’s reputation strategy. Come join the conversation!
In this webinar, you’ll hear:
- The average overall star rating for businesses in your industry
- The most important review sites for your business in 2021 (other than Google)
- A foolproof strategy for collecting more reviews from customers
- And much more!
Who you’ll hear from
Heather Summers
Senior Vice President of MarketingLBS Financial
Jay Hinman
Head of Corporate MarketingBirdeye
Kassandra Trenary
Director of Marketing & Public RelationsWolfe Eye Clinic
Katie Nelson
Director of MarketingCAPREIT Inc.Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
2,932 reviews
564 reviews