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Birdeye Live Panel: The 2021 state of online reviews

Potential customers read your reviews every day. But where are they reading these reviews? Is your overall star rating higher or lower than the industry average? What steps are businesses like yours taking to solicit reviews from customers? Recently, we analyzed the reviews of more than 70,000 businesses to answer questions like these. In this panel discussion, we’ll discuss the findings of our study with three marketing thought leaders from different verticals and break down what it means for your business’s reputation strategy. Come join the conversation!

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In this webinar, you’ll hear:

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  • The average overall star rating for businesses in your industry
  • The most important review sites for your business in 2021 (other than Google)
  • A foolproof strategy for collecting more reviews from customers
  • And much more!
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Who you’ll hear from

WebinarPresenters 1623798008767

Heather Summers

Senior Vice President of MarketingLBS Financial
WebinarPresenters 1607980168459

Jay Hinman

Head of Corporate MarketingBirdeye
WebinarPresenters 1623797879437

Kassandra Trenary

Director of Marketing & Public RelationsWolfe Eye Clinic
WebinarPresenters 1623797084354

Katie Nelson

Director of MarketingCAPREIT Inc.

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Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.

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