Free Webinar

Birdeye Live Panel: The 2021 state of online reviews

Potential customers read your reviews every day. But where are they reading these reviews? Is your overall star rating higher or lower than the industry average? What steps are businesses like yours taking to solicit reviews from customers?

Recently, we analyzed the reviews of more than 60,000 businesses to answer questions like these. In this panel discussion, we’ll discuss the findings of our study with three marketing thought leaders from different verticals and break down what it means for your business’s reputation strategy. Come join the conversation!

Watch the full Webinar

Industry
  • Advertising / Media / Agency
  • Agriculture, Fishing & Forestry
  • Arts & Entertainment
  • Automotive
  • Beauty
  • Business Services
  • Community & Social Services
  • Construction
  • Consumer Goods
  • Consumer Services
  • Contractors
  • Dental
  • E-commerce
  • Education
  • Finance
  • Government
  • Healthcare
  • Home Services
  • Hospitality
  • Insurance
  • Legal
  • Manufacturing
  • Real Estate
  • Recreation
  • Restaurants
  • Retail
  • Technology
  • Transportation Services
  • Wellness
  • Other
Number of locations
  • 1 location
  • 2-3 locations
  • 4-14 locations
  • 15-249 locations
  • 250+ locations

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In this webinar, you’ll hear:

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The average overall star rating for businesses in your industry
The most important review sites for your business in 2021 (other than Google)
A foolproof strategy for collecting more reviews from customers
And much more!

Who you’ll hear from

Heather Summers

Heather Summers

Senior Vice President of Marketing LBS Financial
Jay Hinman

Jay Hinman

Head of Corporate Marketing Birdeye
Kassandra Trenary

Kassandra Trenary

Director of Marketing & Public Relations Wolfe Eye Clinic
Katie Nelson

Katie Nelson

Director of Marketing CAPREIT Inc.

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Birdeye: The Obvious ChoiceWinning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and
highest-rated customer experience software for businesses of all sizes.