Birdeye Launches AI Coworkers for Multi-Location BrandsFind out more
Building the Foundation for AI Agents
Michael DeHaven, Chief Systems and Digital Officer at Removery, shares how he is rebuilding the technology and operating foundation for AI across more than 165 studios. He explains why accessible data, privacy controls, disciplined QA, and thoughtful human handoffs must come before agents can work safely at scale.
The session also shows the upside: a small AI-enabled team launched a new booking experience that converted leads at roughly five times the previous flow.
In this webinar, you’ll learn:
- Build a controlled data layer that gives AI timely access to the information it needs while keeping clinical and sensitive data protected.
- Start with repeatable, high-volume work, localize the agent for each location, and route sensitive customer situations to people who can solve them.
- Make multi-pass AI and human QA a release requirement because a polished output can still be wrong.
Who you’ll hear from
Michael DeHaven
Chief Systems and Digital OfficerRemovery
Sanjay Kini
Chief Customer OfficerBirdeyeBirdeye gets you real results that help you be found
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- +440%
- +450%
Data is from over 100,000 Birdeye business customers
Birdeye: The Obvious Choice
Winning over 400 awards for 10 quarters in a row, Birdeye is the most-awarded and highest-rated customer experience software for businesses of all sizes.
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