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CX in 2021: Take customer acquisition to the next level

Customer purchase habits are changing. Your marketing strategy should change accordingly. In this fireside chat, we’ll sit down with Ashley Cash, Senior Customer Experience Manager at Globe Life, and discuss how marketing is changing, why most businesses are failing to pivot, and lay down a playbook for breaking the pattern.

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In this webinar, you’ll hear:

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  • The reason why businesses fall short in delivering value across the customer journey
  • The channels you can’t ignore when it comes to delivering best-in-class experiences
  • A roadmap to turning customer happiness into enhanced customer acquisition
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Who you’ll hear from

WebinarPresenters 1604355066393

Ashley Cash

Customer Experience ManagerGlobe Life
WebinarPresenters 1595634460947

Travis Bickham

VP of MarketingBirdEye

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