• Apr 26, 2019

    Birdeye introduces social reconnect workflow for Facebook and Google

    Improvement

    The social reconnect workflow is designed to address all integration errors associated with GMB & Facebook pages on Birdeye platform.

    Birdeye introduces social reconnect workflow for Facebook and Google

    Birdeye has announced 'Reconnect' workflow for its Social module. Now, users will be able to easily reconnect their social pages with Birdeye if the connection with the pages are broken. Upon receiving a notification on this error within the dashboard, the user can simply click on the 'Reconnect' button and fix the error.

    The key highlights of this feature are listed under:

    1. Reconnect all social pages for all disconnected locations in one place
    2. User friendly error messages for all the errors from Google and Facebook
    3. This feature will provide greater support for multi-location businesses
    4. If multiple pages are associated with your social account, you can fix the integration errors associated with all the pages at once.

    To learn more about this feature, read this help center article.