• Jan 15, 2021

    Birdeye launches text-based ‘Pulse Surveys’ to drive higher response rates

    New

    These surveys can help get a more accurate response, quickly from customers.

    Birdeye launches text-based ‘Pulse Surveys’ to drive higher response rates

    With the launch of pulse surveys, businesses can now double their response rates with two-way text surveys. Pulse surveys are generally short surveys sent when the experience is still fresh in the customer’s mind. 

    These surveys can help get a more accurate response, quickly from customers. To learn more about setting up pulse surveys, read this support article.