• Sep 08, 2020

    Campaign Improvements: Contact Management made easy

    Improvement

    With the new launch, ‘Contacts’ will now be available on the left navigation menu for easy accessibility.

    Campaign Improvements: Contact Management made easy

    Birdeye has announced improvements to its contact management dashboard which allows better navigation and smooth user experience for business users. 

    With the new launch, ‘Contacts’ will now be available on the left navigation menu for easy accessibility. Contacts will now feature both ‘Leads’ and ‘Customers’ together with open filters on the right. 

    What’s new:

    Easy access to Quick Send and Inbox for each contact

    Customer communication is now called ‘Contact journey’

    New experience for adding and editing contacts

    Permissions to opt-in or opt-out contacts