In the purview of enhancing the user experience, review response capabilities and secondary actions, Birdeye has introduced a new interface for Reviews on Mobile App.
Major highlights of the release:
Cleaner and simpler user experience with an improved reviews summary for a quick overview of the review count and ratings.
Review response capabilities enhanced for connected sources like Google and Facebook. Discoverability improved for secondary actions like sharing reviews on social pages and assigning reviews to employees.