Keep an open dialogue
Re-engage contacts that don’t respond to calls or emails and have 1:1 conversations with those who do.
Increase conversion rates by sending messages that boast a 99% open rate.
Send automated, personalized, and time-saving texts at scale.
Request reviews, referrals, and surveys via text – all from one intuitive dashboard.
Text sent. Growth delivered. Send discounts, updates, and other promotions via text to keep your customers in the loop.
Re-engage contacts that don’t respond to calls or emails and have 1:1 conversations with those who do.
Don’t be mistaken as spam. Send and receive text messages using your official business phone number.
A picture is worth a thousand characters. Enrich your texts and boost engagement by including images, emojis, GIFs, or PDFs.
Ask customers for feedback anywhere, anytime with custom campaigns to solicit feedback, reviews, and referrals.
Put your text marketing on autopilot with automated messages based on various triggers.
Segment your audience by location, products purchased, and other criteria – then tailor your texts to boost response rates.
Use tailor-made templates to announce new products, promote events, share special offers, and more.
Meet texting best practices and minimize disruption to customers by sending campaigns only during business hours and with frequency limits.
Keep text, social media, webchat, and Google conversations all in one inbox – then assign messages to team members who can follow up.
Manage your entire SMS marketing and two-way conversations anytime, anywhere from the Birdeye Mobile App.
Get real-time data on deliveries and clicks. Track the number of campaigns by month, quarter, year, and campaign type.
Import contacts from your CRM and sync customer data with Birdeye’s 3,000+ integrations. Track lead behavior to send smarter messages that turn prospects into customers.
Birdeye Mass Texting is an affordable and easy way to send text messages to thousands of customers in one go. Birdeye Mass Texting lets you:
You can set up automatic texts for when:
Get a firsthand look at the capabilities of the all-in-one Birdeye Platform