Birdeye Partners with athenahealth to Help Healthcare Practices Develop Long-Lasting Patient Relationships
Birdeye, a platform that helps thousands of healthcare professionals improve visibility and reputation online, today announced a partnership with athenahealth, Inc. through athenahealth’s ‘More Disruption Please’ (MDP) program. As part of the athenahealth® Marketplace, this newly integrated application is now available to athenahealth’s growing network of more than 120,000 healthcare providers to seamlessly and automatically send review requests to patients when any appointment is completed.
“We’re thrilled to partner with athenahealth to help hospitals, physicians and medical communities foster patient trust and improve their online presence,” said Neeraj Gupta, COO of Birdeye. Nearly 80 percent of people now rely on online reviews and physician ratings when choosing a new doctor. With our integration, review requests are sent automatically to patients, so healthcare practices can run smoothly and remain focused on providing quality patient care.”
athenahealth is a network-enabled, results-oriented services company that offers medical record, revenue cycle, patient engagement, care coordination, and population health services for hospital and ambulatory clients. The company’s vision is to build a national health information backbone to help make healthcare work as it should. As an MDP partner, Birdeye joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren’t working, aren’t good enough, or aren’t advancing the industry and help providers thrive in the face of industry change.
To learn more about Birdeye’s new integrated application, please visit Birdeye’s product listing page on the Marketplace.
Birdeye joins a network of like-minded healthcare professionals who are looking to disrupt established approaches in healthcare that simply aren’t working, aren’t good enough, or aren’t advancing the industry and help providers thrive in the face of industry change.
Birdeye is a SaaS platform that reimagines the way customer feedback is used to acquire and retain connected customers by closing the loop between reputation marketing and customer experience. Birdeye enables businesses to get new reviews and captures existing customer sentiment from review sites, social media, Net Promoter Scores, and support cases in real-time. Birdeye converts all feedback into actionable insights so businesses can engage in every step of the customer journey, establish a positive online presence, and benchmark performance across locations and against competitors. The Birdeye platform is trusted by 25,000+ businesses and prominent F1000 enterprises. Birdeye was founded in 2012 by Google, Yahoo, Amazon alumni and backed by Silicon Valley whoÃ‚Â’s who including Trinity Ventures, Salesforce founder Marc Benioff and Yahoo co-founder Jerry Yang. Learn more at Birdeye.com.