Collect new positive reviews quickly and easily with BirdEye’s in-moment feedback requests. By engaging with customers at critical moments and making it easy to write a review, you can capture feedback from all customers, including satisfied ones not typically active online. More positive reviews=more conversions, higher ratings, and more customers.
Healthpointe - Large healthcare organization improves patient experience
Engage with customers in real-time without lifting a finger: BirdEye integrates seamlessly into 300+ apps, CRMs, and PMSs to automate the review collection process with up-to-date customer contact information, and sends your customers a review request either during or after a service or purchase.
BirdEye sends automated review requests several ways:
Text message via deep linking app
BirdEye app on cell phone (iOS and Android)
Choose the method that best fits your business, and customize your messages to keep your brand identity consistent. Receive real-time alerts whenever customers review your business so you can respond immediately.
Get new reviews on sites that matter to you
Which sites do your customers care most about? Make sure you have high ratings on each one. Prompt satisfied customers to post on top sites of your choice. By pre-qualifying sentiment and automatically routing happy customers to top review sites, BirdEye makes it convenient for satisfied customers to share feedback.
BirdEye helps you get your satisfied customers to share feedback on sites that matter to you. Collecting more online reviews on a variety of sites helps you establish credibility to both customers and search engines. BirdEye’s rich snippet technology helps you stand out from the competition with 5-star ratings from Google reviews displayed beside your brand in search results.
PLUG YOUR BUSINESS INTO CONNECTED CUSTOMERS
Engage with customers in real-time without disrupting workflow: BirdEye integrates seamlessly into most CRM, CMS and accounting softwares to automate the review collection process, and sends your customers a review request either during or after a service or purchase. Collect new customer reviews without lifting a finger.