Increase customer reviews
Collecting new reviews has never been easier. BirdEye sends customers to top review sites to share their feedback.
Easily and effectively get more authentic customer reviews
When it comes to customer reviews, BirdEye works the way you do: collect reviews from your customers via email,
SMS, kiosks at your location, on your website, on your social channels, in your BirdEye
microsite or through the BirdEye mobile app.
Customize everything
Personalize requests with your branding and messaging. Choose from several formats to ensure you get the most actionable responses and increase customer reviews.
Easily increase customer reviews on sites that matter to your business
Easily get new reviews on third-party sites, your company website, or your social media profiles. Spread great testimonials across the web.
More reviews = more sales
Given two products with similar ratings, consumers
are more likely to buy the product with more reviews
Psychological Science, 2017
Get video reviews using the BirdEye mobile app
Your customers love video reviews. Drive more video reviews by using the BirdEye mobile app, shared on YouTube.
Create automated workflows
Easily build intelligent workflows to maximize conversions from your review request campaigns. Send requests instantly, or easily setup and launch drip or permanent campaigns.
Countless ways to customize
Choose from default templates, or create custom HTML templates to precisely match your branding and voice.
Business as usual
BirdEye works the way you do: easily integrate with over 1000+ apps, CRMs and PMSs to sync your customer database and send automated review requests to your existing contact list.
Set and track quantifiable goals
Create and track goals for review volume and ratings on specific sites or across all review sites.
Once you reach your goal, set a new one!
Intuitive reporting
Measure campaign success with a conversion funnel, and track your progress with detailed reports of review volume, ratings, and NPS over time, by source, and by location.
Resources
CASE STUDY
HEB Plumbing & Sprinkler
- Kathlyn Smith2000% review volume increase boosts SEO
and revenue.
ARTICLE
Google lost my reviews
- what can I do?Customer reviews on Google can make or break
your business reputation.
GUIDE
Smart Detection
How does BirdEye get you more reviews on
sites you care about?