Using Birdeye, businesses now have the ability to use their business landline number instead of Birdeye-assigned number to communicate with their customers.
With this newly launched feature, businesses can improve retention, build trust and build a robust communication strategy. To enable texting on business landline number, Birdeye has a simple three-step process for customers which can be completed right from your Birdeye account.
Once the request has been received by Birdeye, it usually takes 24-48 hours to enable business texting on your landline number. To learn more about this feature, read our help center article.