Feb 20, 2020
Now, enable business texting on your landline number
Improvement To enable texting on business landline number, Birdeye has a simple three-step process for customers which can be completed right from your Birdeye account.![Now, enable business texting on your landline number](https://d3cnqzq0ivprch.cloudfront.net/support-api/production/now-enable-business-texting-on-your-landline-number-1582176026461@1582176026461.png)
Using Birdeye, businesses now have the ability to use their business landline number instead of Birdeye-assigned number to communicate with their customers.
With this newly launched feature, businesses can improve retention, build trust and build a robust communication strategy. To enable texting on business landline number, Birdeye has a simple three-step process for customers which can be completed right from your Birdeye account.
Once the request has been received by Birdeye, it usually takes 24-48 hours to enable business texting on your landline number. To learn more about this feature, read our help center article.