Birdeye now allows multi-location businesses to create and use location-specific Webchat widgets across different locations of the business. Now, each location within an enterprise can have its own, customized Webchat that reflects the branding of the business at the location.
With the new change, businesses can customize the name, branding, behavior for widgets created for different locations. Here are the major highlights of this release:
To know more about this feature, read this help center article.