Our reviews
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4.9
7524 reviews73 reviews have no rating
- j
Just very helpful and made me aware of an issue I didn’t know about beforehand!! Thanks for looking out(:
- e
My problem was addressed and solved in less than 1 hour by a very knowledgeable, courteous, and friendly technician.
- n
Very easy to ask questions and problem was corrected and more helpful solutions were given
- g
My Representative was great! He was knowledgeable and efficient.
- c
Great Service by the Representative that called me and resolved the issues on July 6, 2021.
- j
Allways top notch professional service from the Birdeye Staff ! They are the best at what they do!
- l
I gave the Birdeye team all 10's because they were able to resolve my issue quickly without having to go back and forth :) Thank you!
- c
Akhilesh is always quick to respond and helps us with any issues or concerns in a timely manner.
- s
Avinash is the best! Always helpful.
- s
Avinash is always very helpful!
- e
They were fast at resolving the issue and very helpful!
- j
Very prompt and precise didn't had too wait long!!!!
- k
Great, prompt support that solved the problem quickly.
- k
I used the chat feature during closed hours. The next business day a representative called me and walked me through my questions. He taught me how to use the system to gain information.
- h
Prompt and knowledgeable service from the BirdEye team member!
- b
Great team!
- a
Wonderful experience with Randi! She took the time to listen to my specific needs and tailored everything just the way we need it!
- c
Very helpful! The customer service/IT rep from Birdeye stayed on the line with me for 35 minutes to figure out the issue we were experiencing!
- v
Extremely helpful support.
- k
The gentleman that worked with me was very knowledgeable and helpful.
- d
I'm a new user with the system and did a test review - I didn't realize I wouldn't be able to remove the test. The team was extremely fast at resolving my issue. Thanks so much.
- v
Very helpful
- w
The lady was very helpful and pleasant.
- d
Nate did an exceptional job during our onboarding. Communication: Nate is an expert communicator. He knows how to be concise and still thorough in all his communications. He expertly trained our entire staff on the platform with ease. Knowledge: Nate knows the Birdeye platform like the back of his hand. At no point during any of our troubleshooting did Nate not have an answer. He is a pro on Birdeye. Through Nate's training, I feel 100% confident that I can manage the platform for our entire company. Professionalism: Nate is extremely professional. He carries himself with a high degree of integrity and grace. Overall, I felt very looked after while in Nate's care and the same goes for our entire company. I hope he remains with Birdeye for many years as I will continue to rely on him as an esteemed partner.
- j
Very Attentive and willing to get it done.