Our reviews
We're #1 but don't take our word for it. See what businesses say about us.
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James Kerron Google
Great experience, very easy to understand and communication was clear. Thank you!
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James Walkeron Google
Sanyam at Birdeye was great from the word go with setting my business page up with the Birdeye software. I look forward to the positive results this software will bring to my business.
Sanyam was very flexible to work with and was great on teaching me about how the platform works.
Thanks
James Walker
Sanyam was very flexible to work with and was great on teaching me about how the platform works.
Thanks
James Walker
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Dave Geeon Google
Great stuff! Brilliant platform and Jitender was very helpful and patient helping us to get setup! :)
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Korilyn Burton Google
I really like that we do steps and not all at once for the onboarding. They were kind and patient
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Masom Hon Google
Amazing! So far they have helped me to effectively gain solid reviews and feedback.
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Evan Phaedonoson Google
Sanyam was very helpful and fully explain the new system and how it all works. Highly recommended
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Eren Bukenon Google
Rishi was very helpful with the on boarding dashboard! Personal thanks to him!!
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Josef Kainradon TrustRadius
Great product for review management!
Use Cases and Deployment Scope
- I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly.
Pros
- User interface
-Customer Service
-Product Integration
Cons
- Exporting spreadsheets via excel (some formatting issues)
-Integration with Yelp and Apartments.com
Likelihood to Recommend
- Birdeye is great if you are representing multiple companies across various platforms. This allows you to respond to reviews in one page opposed to hunt down every single review site for each property every morning!
Most Important Features
- Social Media Posting to multiple company pages
-Reputation management in one spot
-Data Analysis
Return on Investment
- A positive ROI
Alternatives Considered
- Chatmeter
- We went with Birdeye over Chatmeter due to its relationship with Google.
Use Cases and Deployment Scope
- I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly.
Pros
- User interface
-Customer Service
-Product Integration
Cons
- Exporting spreadsheets via excel (some formatting issues)
-Integration with Yelp and Apartments.com
Likelihood to Recommend
- Birdeye is great if you are representing multiple companies across various platforms. This allows you to respond to reviews in one page opposed to hunt down every single review site for each property every morning!
Most Important Features
- Social Media Posting to multiple company pages
-Reputation management in one spot
-Data Analysis
Return on Investment
- A positive ROI
Alternatives Considered
- Chatmeter
- We went with Birdeye over Chatmeter due to its relationship with Google.
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Abdul Ghafoor Manglaon Google
Great Service and Good communication and help
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LEILA SUKIon Google
This program elevates our customer service and reflects our office culture.
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Stacy Hillon Google
Highly recommend. The onboarding process is efficient and professional.
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Graciel A.on Capterra
birdeye
Pros: Well this app is very helpful to me it is very easy to send a review by using this app
Cons: So far there is nothing i can say about this app because even beginners can use this app it very easy
Overall: All i can say is that this app is very helpful and very easy to access
Pros: Well this app is very helpful to me it is very easy to send a review by using this app
Cons: So far there is nothing i can say about this app because even beginners can use this app it very easy
Overall: All i can say is that this app is very helpful and very easy to access
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David Wongon Google
Great experience in our onboarding.
Special thanks to Asmita Sharma for all of her help.
Special thanks to Asmita Sharma for all of her help.
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Lynne Jon Google
My onboarding process was smooth and my associate, Deepty, was very thorough and helpful during the process.
I am excited to see how Birdeye is going to help my company !!
I am excited to see how Birdeye is going to help my company !!
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Jason Kaufmanon Google
I am very happy with Birdeye and it’s product. Vijay was great, super patient, thorough and helpful in getting me onboarded and setup with my system.