The decision to work with BirdEye has been one of the best we have made regarding to web exposure. It has helped us to be better ranked at google . We were also able to implement a survey so we could adjust our service to better serve our clients and potential ones . We highly recommend BirdEye
Excellent way to measure client satisfaction and address listings across websites. Birdeye makes it easy to promote your brand, and their review website has incredible SEO value and will rank well for "review" searches for your company. I'm only knocking off one star because it's expensive, and I wish it had some more robust features for measuring the client experience beyond just reviews. I would definitely recommend it, and I've been a customer for years and I will stay a customer for the forseeable future.
"Easy to use!" What do you like best? The dashboard is excellent and summarizes everything in one spot to manage! What do you dislike? Haven't found anything I don't like yet. What business problems are you solving with the product? What benefits have you realized? Managing all of our reviews and replies in multiple locations was an issue before but now are easily able to manage it.
"Better than I expected" What do you like best? This is the easiest method of building strength online and gaining new business. The cost is unreal for the result. The single best move since we created our website 17 years ago. What do you dislike? I cannot think of any dislikes. I don’t have anything else to say about that. Okokokokooookokokooookokokokokokokokokokokokokokokokokokokokokokok What business problems are you solving with the product? What benefits have you realized? We have a new business stream from online presences we are seeing in full motion now.
"Easy to use" What do you like best? It is easy to reach out to patients to send texts and email requests for reviews. What do you dislike? It would be nice if there was an option to add multiple patients in one area. What business problems are you solving with the product? What benefits have you realized? We have seen a few responses, we hoped to have more.
"Great Experience with Birdeye" What do you like best? They are very prompt and have great service. Our rentals have definitely increased now that we have more of a presence on Facebook and Google. The reviews have been a tremendous help! What do you dislike? I would like them to set us up on other social media sights like Twitter and Instagram What business problems are you solving with the product? What benefits have you realized? I haven't had any specific problems yet. Our business has definitely increased with the increase in reviews and online presence.
"Birdeye has there eye on my business thats for sure!" What do you like best? its worth every penny. we've had so many more reviews than we would normally get trying to do it ourselves. What do you dislike? I wish Birdeye worked with Yelp as we get a lot of people that only want to post on yelp What business problems are you solving with the product? What benefits have you realized? Birdeye has helped us stay on track with marketing and we are thrilled with the results Looking forward to expanding my reach on social media with the help Birdeye.
"Amazing!" What do you like best? To start off what is their not to like about Birdeye! BirdEye has best customer service, everyone has been so friendly and helpful. They are quick to respond for everything we need and go out of way to reach out and check on us. They have also made it so easy for all of our patients to leave us reviews that it has increase our ratings! What do you dislike? Honestly theirs nothing that we dislike about them we love everything! No complaints here. What business problems are you solving with the product? What benefits have you realized? It has made i more convenient for all of our patients of all ages to drop us a review. It has increased our ratings, we are receiving reviews on a daily basis all thanks to them!
"Best ROI for my business" What do you like best? I love the hands off ability to get an abundance of positive reviews. What do you dislike? Nothing bad to say about Birdeye. They haven't given me a reason to comment on the things I dislike so at this point I only have good things to say. What business problems are you solving with the product? What benefits have you realized? Getting employees to remember to ask for reviews is difficult. With this app it removes an obstacle.
Birdeye is one of the best investments we made. when we ask our new patients how they heard about us, many of them reply: "your reviews". Thank you to everyone at Birdeye who make it possible for patients to share their opinions and experiences at Saadsmiles.