Review Stars

Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

5

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4643 reviews
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 73 reviews have no rating
Birdeye
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James Kerron Google
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Thu, Sep 29, 2022 10:40 PM
Great experience, very easy to understand and communication was clear. Thank you!
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James Walkeron Google
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Thu, Sep 29, 2022 10:04 PM
Sanyam at Birdeye was great from the word go with setting my business page up with the Birdeye software. I look forward to the positive results this software will bring to my business.

Sanyam was very flexible to work with and was great on teaching me about how the platform works.

Thanks

James Walker
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Megan Kellyon Google
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Thu, Sep 29, 2022 07:39 PM

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Dave Geeon Google
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Thu, Sep 29, 2022 06:15 PM
Great stuff! Brilliant platform and Jitender was very helpful and patient helping us to get setup! :)
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Alisha Merrimanon Google
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Thu, Sep 29, 2022 07:17 AM
Great company to work with
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Dennis Muscaon Google
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Wed, Sep 28, 2022 11:09 PM
Fantastic service and a great onboarding experience!
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Steph Greenawayon Google
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Wed, Sep 28, 2022 07:20 PM

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Korilyn Burton Google
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Wed, Sep 28, 2022 02:11 PM
I really like that we do steps and not all at once for the onboarding. They were kind and patient
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Masom Hon Google
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Wed, Sep 28, 2022 01:53 PM
Amazing! So far they have helped me to effectively gain solid reviews and feedback.
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Jay Heiton Google
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Wed, Sep 28, 2022 12:58 PM
Setting up and getting going on Birdeye is easy
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Evan Phaedonoson Google
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Tue, Sep 27, 2022 06:03 PM
Sanyam was very helpful and fully explain the new system and how it all works. Highly recommended
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Eren Bukenon Google
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Tue, Sep 27, 2022 01:43 PM
Rishi was very helpful with the on boarding dashboard! Personal thanks to him!!
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Josef Kainradon TrustRadius
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Tue, Sep 27, 2022 01:22 AM
Great product for review management!
Use Cases and Deployment Scope
- I use Birdeye on a daily basis to respond to all business reviews across multiple platforms including facebook, google, yelp, birdeye, and apartments.com. All the reviews congregate to one platform where I can analyze data across time, and respond instantly.
Pros
- User interface
-Customer Service
-Product Integration
Cons
- Exporting spreadsheets via excel (some formatting issues)
-Integration with Yelp and Apartments.com
Likelihood to Recommend
- Birdeye is great if you are representing multiple companies across various platforms. This allows you to respond to reviews in one page opposed to hunt down every single review site for each property every morning!
Most Important Features
- Social Media Posting to multiple company pages
-Reputation management in one spot
-Data Analysis
Return on Investment
- A positive ROI
Alternatives Considered
- Chatmeter
- We went with Birdeye over Chatmeter due to its relationship with Google.
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Abdul Ghafoor Manglaon Google
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Mon, Sep 26, 2022 08:51 PM
Great Service and Good communication and help
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Andrew Psarommatison Google
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Mon, Sep 26, 2022 05:19 PM

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LEILA SUKIon Google
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Mon, Sep 26, 2022 02:41 PM
This program elevates our customer service and reflects our office culture.
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Stacy Hillon Google
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Mon, Sep 26, 2022 01:37 PM
Highly recommend. The onboarding process is efficient and professional.
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Graciel A.on Capterra
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Sun, Sep 25, 2022 01:47 PM
birdeye
Pros: Well this app is very helpful to me it is very easy to send a review by using this app
Cons: So far there is nothing i can say about this app because even beginners can use this app it very easy
Overall: All i can say is that this app is very helpful and very easy to access
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David Wongon Google
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Sat, Sep 24, 2022 11:23 PM
Great experience in our onboarding.
Special thanks to Asmita Sharma for all of her help.
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Edward Copelandon GooglePlay
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Thu, Sep 22, 2022 01:21 PM
So for I love it
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Heather Smithon Google
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Thu, Sep 22, 2022 11:58 AM
Arijit was amazing and super professional :)
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Lynne Jon Google
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Thu, Sep 22, 2022 11:47 AM
My onboarding process was smooth and my associate, Deepty, was very thorough and helpful during the process.
I am excited to see how Birdeye is going to help my company !!
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Michelle Amaralon Google
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Thu, Sep 22, 2022 08:51 AM

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Tara Lesleighteron Google
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Wed, Sep 21, 2022 11:57 PM

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Jason Kaufmanon Google
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Wed, Sep 21, 2022 11:09 AM
I am very happy with Birdeye and it’s product. Vijay was great, super patient, thorough and helpful in getting me onboarded and setup with my system.