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Birdeye is an excellent app to get reviews from your clients. Very friendly to use. The support team is great!!!
Amazing company. Easy to work with and always answer any questions or concerns in a timely manner. They have helped bring more customers in the door than any other Campaign we've tried. Highly recommend giving them a try!!
Always calling to make sure that everything is ok! I recommend this company!!!
such a great company to work with!!!
As a Marketing Manager of a small business that is rapidly growing, it was a company decision to move forward on growing our reviews and lead sources. Birdeye has been a wonderful tool for us and we look forward to seeing the results as time goes on. Rishi and Himani were amazing during the on boarding process. We are happy to be apart of the Birdeye team!
As a very small business, we sometimes get overlooked and not made a priority when it comes to tools for bettering our business and improving reviews. Birdeye has been a pleasant and overall easy experience so far. Jordan and Deepty have been super helpful and I appreciate their patience with me as a navigate this platform and learn the positive results it can provide. Thank you, Birdeye!
Birdeye has been great! It’s easy to set up and maintain excited to see the results!
This has been a great service! Very helpful for me and my business
Birdeye has helped out business grow and the tech support is excellent too.
I've had a great experience with Birdeye. Their platform is quite useful, with extensive features. The onboarding process is friendly, extensive and they are dedicated to client success!
Deepty with onboarding was professional and very interested in our success. Thank you!
Onboarding training sessions by Pragya Awasthi was really good.
We are new to Birdeye, however, their onboarding experience is comprehensive and well done.
My experience with Birdeye has been phenomenal! They have been extra helpful when we had questions and their explanation of how to use their dashboard is great! The app and their online dashboard is very easy to navigate and use. I worked with Himani and Krishna and they were super helpful and positive. I would 100% recommend using Birdeye for your buisness.
Shaije has been brilliant in helping us onboard and get started. She is very professional, supportive and great to work with and her follow up is next level. Thank you! Matt
Birdeye is one of the best investments I’ve ever made in my company and worth every penny. From signup to onboarding and follow up Birdeye has been so helpful and on point. I am extremely pleased with the results I’ve been getting and will continue to use their services.
Brian Teodoro knows what he's doing! Thank you
Birdseye works perfectly for our customer service needs!! Pros: I love that we can see what our customers are liking, and that we can see what we can improve on as well. Cons: It sometimes logs me out, but it is easy to log back in! Overall: Everyday we are able to see what our customers needs are. What they are needing us to improve on, and what they love about us!!
Great Platform Pros: Birdeye is very easy to use for reviews. Everything is laid out nicely and never have issues. Cons: I wish that when someone reviewed on Birdeye that it would automatically review on the other platforms.
Birdeye makes my day easier Pros: That I can text links to inquiring clients Cons: That it logs me out everyday and I have to re sign in Overall: It has been great!
Birdeye is easy and great! Pros: Easy texting and get notifications very quickly! Cons: Logs me out every time I leave work for the day! Overall: Great for customer communication, super easy and quick!
Deepty has been an incredible asset to my experience as a BirdEye customer. Her dedication to ensuring our success and satisfaction is truly remarkable. She has a deep understanding of the BirdEye platform and went above and beyond to help us navigate and optimize its features to meet our specific needs. Deepty's guidance has been invaluable in streamlining our processes and maximizing the benefits of BirdEye for our business. What sets Deepty apart is her commitment to her customers. She is always responsive, patient, and willing to provide the support and insights necessary to help us succeed. Her ability to translate technical details into understandable language has made working with her a breeze. Deepty exemplifies what customer success should look like. Her professionalism and genuine concern for her customers' success are truly appreciated. She's a true advocate for her clients, and it's evident in the results we've achieved with her support. Thank you, Deepty, for your exceptional dedication to customer success. You've made our experience with BirdEye outstanding.
Great effective online campaign
It was a pleasure working with Snehashish from Birdeye , he was always very eager to help, had perfect knowledge of the software and always followed up on time. Our zoom meetings were a great help setting up the platform. Thank you Catherine from TheMusicGym