So far the Birdeye team has been very helpful in getting us set up. Our onboarding person replies immediately and sets up appointments as needed. If there are next steps, she gets them done quickly and lets me know. Pleased so far.
Birdeye has provided a unique solution, especially with their approach to SEO and automation. Birdeye integrates with JobNimbus for my roof contracting company and also has access to the review platforms our customers typically use.
Our law firm just signed up with BirdEye. The on-boarding process was thorough but efficient. The platform is easy to use and the dashboard is great. We look forward to increasing our positive reviews through BirdEye.
"BirdEye is simply amazing" What do you like best? BirdEye is very easy to navigate and reaches out to our patients promptly. What do you dislike? BirdEye is wonderful for the purpose this office needs. What business problems are you solving with the product? What benefits have you realized? Patients get a prompt survey to review the practice while it is fresh in their mind and we have been able to make suggested improvements immediately.
I'm a believer. Birdeye has made a significant difference in our ability to generate and manage online reviews. I haven't had to use their customer service much, but when I have it's also been exceptional. Top flight company.
"Awesome Patient Satisfaction Vendor" What do you like best? Patient Reviews and Satisfaction Results What do you dislike? Nothing so far. We have been very pleased with their services. What business problems are you solving with the product? What benefits have you realized? We have been able to address any patient satisfaction issues in a timely manner, as well as receive more positive online patient reviews.
Forrest and Kyle have both been very helpful, knowledgeable, and professional. They've made the set up very simple. We are so excited to be part of the Birdeye family and look forward to seeing the results in the near future!
Automatic Machine Pros: The support team was helpful in the beginning with helping me set up the program. She took me through all the steps and answered all my questions. It supplies me with many templates to choose from! Cons: Birdeye supplies a lot of templates but within some templates have words which are unchangeable. It limits us to what language we want to use. It would be better if Birdeye had the option to view different platforms feedback at the same time. Overall: Being a business, it gets busy and I do not have time to contact every single previous customer to ask for a review. Birdeye eliminates the worry to do a post-purchase job. It also notifies me when it has sent out messages, which is a great system to keep track of activity.
Love Birdeye Birdeye rocks! Best review app I’ve ever used! They know how to spread your reviews through social media to get the word out about the awesome service or product you provide. Highly recommend!!
This review is specifically for Avnish on the Birdeye Team. I cannot say enough good things about him and his dedication to helping me resolve my issues in a timely manner. He always has the best attitude and is happy to help me!! It really is a joy to work with him. Thanks Avnish!! Evan is also awesome and I appreciate him so much as well :)