4.9
8022 reviews75 reviews have no rating
Birdeye has been amazing! Within the first day, we saw our reviews go up tremendously. Our onboarding with Mansi, went so smoothly and she answered all our questions, we can't wait to see how this develops throughout our growth.
Makes a Difference Pros: It’s honestly super to the point and easy to use! We stopped using BirdEye for a second and went back within months. We truly could see the difference without the platform. Cons: It’s hard to say. The reason we left was because of the price and a new marketing company we switched to. But it wasn’t worth leaving BirdEye.
Great application and awesome onboarding. Snehahish was great and very responsive.
Great service if ever needed.
Good for managing online reputation Pros: The integrated review management and social media posting is pretty solid. We've seen a noticeable uptick in engagement since we started using it consistently for responding to customers and sharing updates. Cons: Honestly, the mobile app could be a bit more intuitive. Sometimes navigating between different sections feels a bit clunky, and I find myself wishing it was faster to access certain features when I'm out of the office.
Great experience! Onboarding process was very smooth and Ritika was extremely helpful!
These guys have been fantastic to work with. very knowledgeable and professional. the onboarding process was smooth and their communication was exceptional. looking forward to the growth to come!
Birdeye helped me attract new patients.
outstanding communication and service
Cece helped me implement my new Birdeye program. She was excellent! Her knowledge and expertise guided me through what could have been a complicated process, and she made it very easy for me. Her suggestions were very apt and I am well pleased with Birdeye and Cece's efforts. I highly recommend this company.
Best decision I’ve made to improve the occupancy rate at my self storage facility! Birdeye is so easy to work with. You have a specialist assigned to you for every step along the way who is familiar with you and your business to insure your success.
Birdeye has been amazing for our company. Simple to use and an easy way to capture these important reviews for each of our locations. Highly recommend for streamlining the process.
A Robust Tool Set for Reputation and Online Management Pros: Birdeye has a robust platform covering everything from customer sentiment to managing Ai search results. They have continued to grow and improve the platform with new innovative tools Cons: I have no complaints about the service, it has been easy to set up and manage, providing excellent ROI Overall: Birdeye has helped our company grow customer reviews substantially, integration with our management software has aided in making sure no one is missed. Their listings management and Ai search management tools are industry best and provide valauable insight along with action items to improve.
Bethesda Medical Clinic has had a wonderful experience with Birdeye! The process was very systematic, and the team took the time to truly understand the needs of our practice. We’ve seen great improvement in our Google reviews and social media exposure. We highly recommend Birdeye to any business looking to grow their online presence! — Bethesda Medical Clinic | Cooper City/Davie, FL
Very satisfied with their help to grow my business and connect with customers!
Mansi was so helpful & made the onboarding process so smooth. Very thankful to her & Birdeye to get us up and running so fast
Mansi made the process so easy! Thank you!
Jay Mello was absolutely wonderful. Explained everything to me in detailed answered questions. I felt really comfortable. . I recommend giving him a call.. and he's very patient. I will be sure to let my friends know to give him a call. .. absolutely amazing experience. Thank you so much for everything.
We have had an excellent experience with Birdeye, from the sales to the implementation and using the product! We have found a lot of value with this platform and the improved visibility of our business! I will recommend to many of my other property management colleagues!
Mansi is great, she was patient throughout the entire onboarding process and was detailed with each campaign creation. Would definitely recommend!