Our reviews

We're #1 but don't take our word for it. See what businesses say about us.

4.9

☆☆☆☆☆
8052 reviews
5★
7568
4★
366
3★
43
2★
0
1★
0

75 reviews have no rating

4.8☆
3,126 reviews
4.7☆
608 reviews

Very helpful and responsive support team - they fixed my issue and then answered my questions about my error. Great support!

Michelle McNally
☆☆☆☆☆
Thu, Sep 12, 2019 07:58 AMvia Google

Excellent service and product! I would highly recommend.

Jessica Trahan
☆☆☆☆☆
Thu, Sep 12, 2019 10:13 AMvia Google

Janie Guzak
☆☆☆☆☆
Thu, Sep 12, 2019 10:30 AMvia Google

Hands down best reputation management platform on the market. Many features and functions, but I use primarily for automating the review process. We use a POS called Mindbody and Birdeye integrates directly with it to automate the review gathering process completely. Hands off for the business owner. Highly recommend!

Byron Tanigawa
☆☆☆☆☆
Thu, Sep 12, 2019 11:26 AMvia Google

BirdEye's service is friendly, generous and smart. Their system works wonders and they help you every step of the way. You don't need to be an expert to successfully manage your account. Their delightful staff, like Sahil and Nick are always just a WebChat away and ready to assist you, taking their time to answer every question without ever rushing you. My team and I are very grateful. The Review Kings get all 5 starts! ;)

K. Perez
☆☆☆☆☆
Thu, Sep 12, 2019 01:10 PMvia Google

Anjit & Mayah are a pleasure to work with. Very knowledgable about their product.

Faith Maricic
☆☆☆☆☆
Fri, Sep 13, 2019 03:49 AMvia Google

I submitted help tickets during my first experience with setting up clients and found the one on one onboarding excellent and the ticket support timely and thorough. Same can be said about my sales rep who patiently answered all my questions.

Rita Christensen
☆☆☆☆☆
Fri, Sep 13, 2019 04:50 AMvia Google

Great Service!

Betsy Gibens
☆☆☆☆☆
Fri, Sep 13, 2019 08:17 AMvia Google

Great Company & Service

Chris Rooney
☆☆☆☆☆
Fri, Sep 13, 2019 09:46 AMvia Google

R N
☆☆☆☆☆
Fri, Sep 13, 2019 10:57 AMvia Google

Extremely knowledgeable staff who provide excellent customer service! They are a dedicated, organized, and professionally run team who are always ready to answer questions and get the toughest jobs done properly.

D Armstrong
☆☆☆☆☆
Fri, Sep 13, 2019 03:59 PMvia Google

Lakhi Pabla
☆☆☆☆☆
Fri, Sep 13, 2019 05:49 PMvia Google

A really great group to work with to increase positive online presence for our dental office. Nick was very easy to work with and made the initial integration and on-boarding easy.

Caitlin Gallagher-Kuhn
☆☆☆☆☆
Fri, Sep 13, 2019 06:54 PMvia Google

My hygienist Yolanda was very thorough and great. She made me feel very comfortable and I don't feel afraid coming for a dental visit. Everyone is very friendly here. I have been coming to Downtown Dentistry since my first tooth appeared. I am a teenager now and still like coming for a regular visit.

Tyler Diep
☆☆☆☆☆
Sat, Sep 14, 2019 05:52 PMvia Google

scott westermeier
☆☆☆☆☆
Sun, Sep 15, 2019 04:22 PMvia Google

Very knowledgeable and courteous , from the moment the call was connected to the end of the call.

BB
☆☆☆☆☆
Mon, Sep 16, 2019 06:35 AMvia Google

Pabla Family
☆☆☆☆☆
Mon, Sep 16, 2019 07:24 AMvia Google

I needed help with a review on our system, that he handled very quickly! Thank you1

john hart
☆☆☆☆☆
Mon, Sep 16, 2019 07:42 AMvia Google

Praxie Osong
☆☆☆☆☆
Mon, Sep 16, 2019 07:57 AMvia Google

Nadda M
☆☆☆☆☆
Mon, Sep 16, 2019 12:49 PMvia Google

lakisha holmes
☆☆☆☆☆
Mon, Sep 16, 2019 02:22 PMvia Google

Awesome

Rose Fitzhugh-Back
☆☆☆☆☆
Tue, Sep 17, 2019 01:20 PMvia Google

Michael Mayers
☆☆☆☆☆
Tue, Sep 17, 2019 02:06 PMvia Google

Alan Lescht
☆☆☆☆☆
Wed, Sep 18, 2019 06:24 AMvia Google

Great experience as usual!

Kenneth Kohlmann
☆☆☆☆☆
Wed, Sep 18, 2019 09:28 AMvia Google